Service delivery manager [h1.location_city]
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Service delivery manager • sunnyvale ca
[last_updated.last_updated_1_hour]
We envision an enterprise network that inherently defends against cyber threats, eliminates lateral attack vectors like ransomware, and operates free of complexity.
Our goal is to deliver Campus Net...[show_more][last_updated.last_updated_30]
Onshore Service Delivery Manager.Must Have - GCP BQ AI / ML Agentic AI SAC Analytics.Good to have - Hadoop SQL Data Background.
Flexibility : work with offshore(India) team.Expectations : estimation ...[show_more][last_updated.last_updated_variable_days]
ABOUT THE POSITION : -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.
Handle guest issues, complaints, and reques...[show_more][last_updated.last_updated_30]
Service Managers (SM) are responsible for shaping the future of service by modernizing our client experience by focusing on operational efficiency and oversight.
The Service Manager (SM) will report...[show_more][last_updated.last_updated_variable_days]
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Manager, you'll be the leader of a major main...[show_more][last_updated.last_updated_variable_hours]
Support the service and tire team under the direction of the Manager, Store Service.Assist in driving sales across service labor, parts, tires, and fleet business and you provide essential selling ...[show_more][last_updated.last_updated_30]
The Service Delivery Manager is a client facing role and requires that you establish and satisfactorily manage client and employee expectations.
The role requires leadership, strong ability to multi...[show_more][last_updated.last_updated_30]
We are a company that provides innovative, transformative IT services and solutions.We are passionate about helping our clients achieve their goals and exceed their expectations.We strive to provid...[show_more][last_updated.last_updated_variable_days]
LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley.Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make aff...[show_more][last_updated.last_updated_variable_days]
If you are looking for a full time career with a respected International Company - we want to talk to you! We are hiring newly experienced and seasoned delivery drivers.
Our Service and Delivery Dri...[show_more][last_updated.last_updated_30]
Position reports to company headquarters in Santa Clara, telecommuting permitted.Work in close partnership with our Solution Delivery Team, Customer Success Team and Customers to ensure that custom...[show_more][last_updated.last_updated_variable_days]
The DelGrande Dealer Group is searching for talented automotive service professionals to join their team.DGDGs vision for success is driven by our unique culture and cutting-edge technology.To make...[show_more][last_updated.last_updated_variable_hours]
As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.
Nalco Water, an Ecolab Company, seeks a dy...[show_more][last_updated.last_updated_variable_days]
A company is looking for a Database Service Delivery Leader to oversee global database services delivery for a strategic client engagement.
Key Responsibilities Manage client relationships and coo...[show_more][last_updated.last_updated_1_hour]
If you'd like the chance to make your mark with the world's largest equipment rental provider,.As a Service Manager, you'll be the leader of a major maintenance enterprise.You'll have the opportuni...[show_more][last_updated.last_updated_30]
LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley.Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make aff...[show_more][last_updated.last_updated_variable_days]
Frontier Ford is seeking a motivated SERVICE MANAGER to join our team in Santa Clara, CA.As a SERVICE MANAGER, you will be responsible for overseeing our service department and ensuring customer sa...[show_more][last_updated.last_updated_30]
If Youre the Best at Sales, You Have a Place with the Best in Pests.When youre an Orkin Service Manager, youre quality control ensuring top-notch service from the industry leader with almost 125 ye...[show_more][last_updated.last_updated_variable_days]
Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate.
With a portfolio that includes 11,200 apartment units and 6 million ...[show_more][last_updated.last_updated_variable_hours]
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Nile Global IncSan Jose, CA, US[job_card.full_time]
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Global Service Delivery Manager
Nile Global IncSan Jose, CA, US[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Experience : Proven experience in service delivery management within the networking or IT services industry, with a focus on global scale operations. Networking Knowledge : Strong understanding of enterprise networking, zero trust security, and AI-driven network management. IT Service Management : Proficient in ITIL framework and best practices, with the ability to tailor processes to a networking-focused environment. Customer-Focused : Demonstrated success in managing customer satisfaction and service excellence in a high-tech environment. Leadership Skills : Strong leadership abilities with experience in coordinating and orchestrating complex service delivery projects involving multiple stakeholders. Ability to guide cross-functional teams, including customer IT departments and deployment partners, to ensure seamless and successful delivery. Communication Skills : Excellent communication and interpersonal skills, with the ability to articulate complex networking concepts to both technical and non-technical stakeholders. Education : Bachelor's degree in IT, Computer Science, Networking, Business, or a related field. Join Nile and play a critical role in shaping the future of enterprise networking by ensuring the delivery of secure, reliable, and innovative network services to our global customers.
Job Description
Job Description
We envision an enterprise network that inherently defends against cyber threats, eliminates lateral attack vectors like ransomware, and operates free of complexity. Our goal is to deliver Campus Network-as-a-Service (NaaS) that makes network operations virtually invisible to our customers by pushing the boundaries of autonomy. Imagine a network that continuously monitors, optimizes, and upgrades itself—all without the need for human intervention. Our audacious journey began in 2018 when we brought together a team of industry veterans and visionaries in networking, cybersecurity, cloud software, and AI to disrupt a $100 billion enterprise networking market, starting with the wired and wireless LAN. Today, our Nile Access Service is redefining connectivity as a service for organizations worldwide, from cutting-edge technology companies to leading healthcare and financial institutions, and beyond.
Where do we go from here? Well, that’s where you come in. We are expanding in all areas, bringing in some of the brightest talent to further shape Nile’s future, prepare for growth, and tackle tough tasks to ensure our momentum never slows.
Role Description
Nile is seeking a highly skilled Global Service Delivery Manager to join our team in a full-time, remote capacity. In this role, you will be responsible for overseeing the delivery of Nile's cutting-edge networking services across a global customer base. You will ensure exceptional service delivery by managing end-to-end service execution of a complex network implementation, installation and migration. Your mission will be to ensure customer satisfaction, drive continuous improvement, and uphold Nile's commitment to delivering reliable, high-performance network services.
Key Responsibilities :
- Service Delivery Management : Oversee the global delivery of Nile's network services, ensuring seamless operations and adherence to SLAs.
- Customer Satisfaction : Serve as the primary point of contact for customers, addressing their needs, resolving issues, and ensuring a superior customer experience.
- Service Management : Implement and manage ITIL-based service management processes tailored to networking and AI-driven architectures.
- Performance Optimization : Leverage AI-driven insights to continuously monitor and optimize network performance, proactively addressing potential issues.
- Security and Compliance : Ensure all service delivery processes align with zero trust security principles and industry compliance standards.
- Client Relationship Management : Build and maintain strong relationships with clients, understanding their unique networking requirements and delivering tailored solutions.
- Leadership and Coordination : Lead and coordinate the delivery of Nile service components, orchestrating efforts among various stakeholders, including customer IT teams, deployment partners, and internal teams. Ensure all parties are aligned and working collaboratively to meet project goals and deliver exceptional service outcomes.
- Continuous Improvement : Identify opportunities for process improvements and implement strategies to enhance service delivery efficiency and effectiveness.
Qualifications :