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Service desk analyst Jobs in Dallas, TX

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Service desk analyst • dallas tx

Last updated: 4 days ago

NOC / Service Management Analyst

tekfortuneDallas, TX, United States
Permanent

NOC / Service Management Analyst.Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range... Show more

Front Desk Manager

westin dallas downtownDallas, Texas, United States
$24.00–$26.00 hourly
Full-time
Quick Apply

Amazing opportunity to join a rapidly growing organization in Columbia Sussex that was just voted #1 in JD Powers for Management Company Guest Satisfaction.If you are a seasoned Assist Front Office... Show more

Front Desk Agent

aloft element lovefieldDallas, TX, US
Full-time

The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.Established in 1988 as a family-owned business, ... Show more

Expert Desk Analyst

e teamRemote, TX
$24.00–$26.00 hourly
Remote
Full-time

Job Title: Expert Desk Analyst.This group will provide days of support each week (am-pm PT).The Expert Desk Analyst will provide technical support to internal employees who service our customers.Th... Show more

Front Desk Supervisor

marriott dallas las colinasIrving, Texas, United States
$18.00–$19.00 hourly
Full-time
Quick Apply

Marriott Dallas Las Colinas is seeking a professional, service-focused Front Desk Supervisor to join our Rooms Operations team.This role is responsible for supporting daily front office operations,... Show more

Front Desk Coordinator

katie l lewis p c family lawDallas, TX, US
$50,000.00 yearly
Full-time

Family Law is seeking an experienced Front Desk Coordinator to serve as the first point of contact for clients, guests, and callers.This full-time, in-office role requires a polished, dependable pr... Show more

Front Desk Supervisor

crestview managementIrving, TX, United States
Full-time

Marriott Dallas Las Colinas is seeking a professional, service-focused Front Desk Supervisor to join our Rooms Operations team.This role is responsible for supporting daily front office operations,... Show more

Front Desk Coordinators

floyds 99 barbershop dallas forest prestonDallas, TX, USA
$13.00–$14.00 hourly
Full-time +1
Quick Apply

NOW HIRING!Floyd's 99 Barbershop is looking for outgoing Front Desk Coordinators who want a career in a high-volume, fast-paced business where the music coming through the speakers is as diverse as... Show more

Front Desk/Reception

rad associates pllcDallas, TX, US
Full-time

We are seeking a professional, friendly, and organized.The ideal candidate will have excellent communication skills, a polished demeanor, and a customer-service mindset.You will manage front desk d... Show more

FRONT DESK COORDINATOR

floyds 99 barbershop dallas west villageDallas, TX, USA
$13.00–$14.00 hourly
Full-time +1
Quick Apply

NOW HIRING!Floyd's 99 Barbershop is looking for outgoing Front Desk Coordinators who want a career in a high-volume, fast-paced business where the music coming through the speakers is as diverse as... Show more

Front Desk Receptionist

objectwin technologyDallas, Texas, United States
Temporary
Quick Apply

Job Title : Front Desk Receptionist.Suite 1400, Dallas, TX 75219 (onsite).Duration : 2+ Months contract (potential to extend).Conducts receptionist duties for the Executive, Administrative and/or... Show more

Front Desk Receptionist

klemchuk pllcDallas, TX, US
$40,000.00 yearly
Full-time
Quick Apply

ABOUT ENGAGE Engage Workspace is a professional coworking and office environment designed specifically for attorneys and legal professionals.We provide a structured, well-run space where members ca... Show more

Front Desk Associate

cowboys fitDallas, TX, US
Part-time

The Member Services Team Member plays an integral role in providing an exceptional front-line experience for our members and guests, and in doing so, contributes to the overall success of the compa... Show more

Front Desk Concierge

stratton amenitiesDallas, TX, us
$15.00 hourly
Full-time +1

Full-Time and Part-Time Opportunities Available.Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities.Our teams are trained to deliver consist... Show more

Help Desk Analyst L2

zonesDallas, TX, US
$33.65 hourly
Full-time

When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – ... Show more

Sales Consultant Front Desk

massage heightsDallas, TX, United States
Full-time

Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and guest that walks through our door.We are in search of a Front Desk Sale... Show more

Service Management Analyst

apex fintech solutionsDallas, TX, United States
Full-time

Be part of a fast-paced team focused on enhancing relationships and building customer loyalty.Apex Fintech Solutions' Client Experience team is seeking a Service Management Analyst who is empowered... Show more

Private Equity Client Service Analyst

lp analystDallas, TX, United States
Full-time

LP Analyst is a leading independent private asset cloud-based analytics and consulting solutions firm that works closely with many of the industry's most prominent institutional investors and fund ... Show more

Front Desk

trade jobs workforce75229 Dallas, TX, US
Full-time

MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct d... Show more

 • Promoted

Front Desk Associate

lift rf texasDallas, TX, US
$13.00–$16.00 hourly
Part-time

The Front Desk Associate is the first face people see when they enter the club.You will help create a great first impression handle member requests and promote services that help people reach their... Show more

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NOC / Service Management Analyst

NOC / Service Management Analyst

tekfortuneDallas, TX, United States
7 days ago
Job type
  • Permanent
Job description

NOC / Service Management Analyst

Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.

Location: Dallas, TX _ 5 Days Onsite

Experience Level: 2 -4 Years

Job Summary:

The NOC / Service Management Analyst is responsible for monitoring enterprise network and system health, managing incidents, and ensuring timely communication and coordination during outages. This role serves as a critical link between monitoring operations and technical support teams, ensuring service continuity and operational excellence.

Key Responsibilities:

  • Monitoring & Alert Response:
    • Monitor network and system health using enterprise monitoring tools.
    • Respond to alerts and collaborate with Level 2/Level 3 support teams for troubleshooting and resolution.
    • Escalate issues appropriately based on severity and impact.
  • Knowledge Management:
    • Maintain and update Knowledge Base (KB) articles with handling instructions for recurring alerts and incidents.
    • Ensure KBs are accurate, accessible, and aligned with current operational procedures.
  • Incident Management:
    • Ensure all incident details are accurately documented in ServiceNow, the system of record.
    • Act as Incident Manager during technical bridge calls for major outages.
    • Coordinate resources and send timely communications during major incidents.
    • Verify startup and shutdown procedures for critical applications.
    • Confirm successful completion of critical job KPIs and batch processes.
  • Vendor & Change Coordination:
    • Communicate vendor-related outages to L2/L3 teams.