Service desk analyst [h1.location_city]
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CrusoeDenver, CO, United States- [job_card.full_time]
Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability.
Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure.
About the Role :
Crusoe Cloud is seeking an IT Service Desk full time employee to join our Denver offices . In this role, you'll handle escalated support requests, resolve complex technical issues, and ensure reliable IT services for the organization.
What You'll Be Working On :
- Manage and troubleshoot a variety of technical issues related to networks, infrastructure, and SaaS applications in a fast-paced warehouse environment.
- Work with diverse teams and external vendors to improve system performance and provide seamless user support.
- Lead the resolution of complex issues, managing the process from initial report to final solution, and actively seek opportunities for system improvement while documenting the results.
- Administer and configure cloud identity platforms, MDM automation
- Lead project-oriented initiatives, including new technology rollouts and system upgrades, to support the company's mission of climate-friendly innovation.
What You'll Bring to the Team :
Requirements :
Benefits :
Compensation Range
Compensation will be paid in the range of $66k - $100k + Bonus. Restricted Stock Units are also included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex / gender, sexual preference / orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.