Service desk analyst [h1.location_city]
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Service desk analyst • new haven ct
Medical Assistant / front desk assistant
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INTELLIGENCE ANALYST
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Job Description
Job Description
Job Summary
We are seeking a Medical Assistant to join our team! As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition and care. You will also be helping manage the inventory of medical supplies, setting up machines and testing equipment, and cleaning instruments and rooms as needed. The ideal candidate has strong customer service skills, an interest in learning more about a working medical environment, and has previous office experience.
Responsibilities
- Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment
- Clean instruments and equipment after use
- Answer phones and field questions about medical issues, identifying visit needs
- Assist nurses and doctors with basic medical care and procedures
- Track lab results, call in prescriptions, and handle basic medical office duties
Qualifications