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Service desk analyst [h1.location_city]

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Service desk analyst • philadelphia pa

[last_updated.last_updated_variable_days]
  • [promoted]
Help Desk Analyst II

Help Desk Analyst II

Robert HalfBellmawr, NJ, US
[job_card.temporary]
We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey.In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Front Desk

Front Desk

Advocare LLCHaddonfield, NJ, US
[job_card.part_time]
We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team.This position is responsible for greeting patients, managing front-office communications, and ...[show_more][last_updated.last_updated_30]
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Front Desk

Front Desk

AdvoCareHaddonfield, NJ, United States
[job_card.part_time]
We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team.This position is responsible for greeting patients, managing front-office communications, and ...[show_more][last_updated.last_updated_variable_days]
Worksite Marketing - Service Desk Coordinator

Worksite Marketing - Service Desk Coordinator

The Cincinnati Insurance CompaniesPhiladelphia, PA, US
[job_card.full_time]
Worksite Marketing - Service Desk Coordinator (2500859)Worksite Marketing - Service Desk Coordinator-(2500859)US-OH-Fairfield. Make a difference with a career in insurance.At The Cincinnati Insuranc...[show_more][last_updated.last_updated_variable_days]
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Help Desk Analyst

Help Desk Analyst

Tri-Force Consulting Services, Inc.Philadelphia, PA, US
[job_card.part_time]
Title : Help Desk Analyst (Part-Time).Location : 4548 Market Street, Philadelphia, PA.Note : On-site role for about 15-20 hours a week. Someone who has experience supporting Microsoft Azure server host...[show_more][last_updated.last_updated_variable_days]
Director, IT Service Desk

Director, IT Service Desk

ArmaninoPhiladelphia, Pennsylvania
[job_card.full_time]
At Armanino, you determine your career path.This means it's possible to pursue challenges you are passionate about, in industries you care about. Among the top 20 Largest Accounting and Consulting F...[show_more][last_updated.last_updated_30]
Service Desk / Help Desk Technician

Service Desk / Help Desk Technician

Two95 International Inc.Cherry Hill, NJ, US
[job_card.full_time]
[filters_job_card.quick_apply]
Service Desk / Help Desk Technician.Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices. When necessary provide on-site support.Ensure p...[show_more][last_updated.last_updated_30]
  • [promoted]
Front Desk Receptionist / Patient Service Representative

Front Desk Receptionist / Patient Service Representative

Premier Eye AssociatesCollingswood, NJ, US
[job_card.full_time]
Our highly service oriented optometry practice is looking for a courteous, efficient, self-confident individual with exceptional people and phone skills. The ideal candidate must have strong custome...[show_more][last_updated.last_updated_30]
Help Desk Analyst (Contract)

Help Desk Analyst (Contract)

DBI StaffingPhiladelphia, PA
[job_card.full_time]
Responding to and resolving help desk tickets.Maintaining and troubleshooting issues with conference room equipment.Provisioning and deploying laptops and peripherals for new employees.Troubleshoot...[show_more][last_updated.last_updated_30]
IT Help Desk Analyst

IT Help Desk Analyst

Revel StaffingPhiladelphia, PA, us
[job_card.full_time]
A respected defense industry organization is conducting a.This role offers hybrid flexibility and the opportunity to work with enterprise-level systems supporting defense-related clients.Serve as t...[show_more][last_updated.last_updated_30]
Pricing Analyst - Deal Desk

Pricing Analyst - Deal Desk

VestisPhiladelphia, PA , US
[job_card.full_time]
This Pricing Analyst, Deal Desk, position is responsible for reviewing existing customer price deviation / discount requests and new business sales quotes with price exceptions.The position will also...[show_more][last_updated.last_updated_30]
L1 Service Desk Agent

L1 Service Desk Agent

Pep BoysBala Cynwyd, PA
[job_card.full_time]
L1 Service Agents are the front line for the IT Service Desk supporting the stores and corporate users.Customer service is key at this level. L1 Service Agents are to record all incidents including ...[show_more][last_updated.last_updated_30]
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Front Desk

Front Desk

Continuum HealthHaddonfield, NJ, United States
[job_card.full_time]
At Consensus Health, we believe better healthcare begins with a community of strong, independent providers delivering high quality, compassionate patient care with improved outcomes.As New Jersey's...[show_more][last_updated.last_updated_variable_days]
Front Desk

Front Desk

Mid Atlantic RetinaPhiladelphia, PA, United States
[job_card.full_time]
This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful com...[show_more][last_updated.last_updated_30]
  • [promoted]
Service Desk Technicial 1

Service Desk Technicial 1

Razor TechnologyConshohocken, PA, US
[job_card.full_time]
The Service Desk Technician Level 1 will primarily analyze and troubleshoot customer support tickets based on standard operating procedures. The ideal candidate will have experience working in a Ser...[show_more][last_updated.last_updated_30]
  • [promoted]
Tier 1 Service Desk Engineer

Tier 1 Service Desk Engineer

Tech ImpactPhiladelphia, PA, US
[job_card.full_time] +1
Nonprofit That Leverages Technology To Advance Social Impact.We’re a passionate group at Tech Impact.We know nonprofits, technology, and how to work hard for a good cause.In addition to provi...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Workforce Analyst

Customer Service Workforce Analyst

Independence Blue CrossPhiladelphia, PA, US
[job_card.full_time]
Bring your drive for excellence, teamwork, and customer commitment to Independence.Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the he...[show_more][last_updated.last_updated_30]
Help Desk Analyst

Help Desk Analyst

Trigyn TechnologiesPhiladelphia
[job_card.full_time]
Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania (Onsite). Details on the role are listed ...[show_more][last_updated.last_updated_30]
IT Help Desk Analyst

IT Help Desk Analyst

NPA WorldWidePhiladelphia, Pennsylvania, USA
[job_card.full_time] +1
Job description : A respected defense industry organization is conducting a •confidential search • for a •IT Help Desk Analyst • to provide first-line technical support in a fast-paced, high-volume en...[show_more][last_updated.last_updated_variable_days]
Help Desk Analyst II

Help Desk Analyst II

Robert HalfBellmawr, NJ, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.temporary]
[job_card.job_description]

Job Description

Job Description

We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure seamless operations within the organization. This is a long-term contract position suitable for professionals with strong problem-solving skills and a commitment to excellent customer service.

Responsibilities :

  • Offer prompt and effective technical support for users experiencing issues with software, hardware, and system configurations.
  • Manage and resolve service desk tickets, ensuring timely and accurate solutions.
  • Perform advanced troubleshooting to diagnose and resolve problems related to Windows environments.
  • Administer and maintain Active Directory, including user account setups and permissions.
  • Support the deployment, configuration, and maintenance of Windows 10 systems.
  • Collaborate with team members to identify and implement improvements to IT processes and workflows.
  • Document resolutions and procedures for common technical issues to streamline future support.
  • Conduct routine system checks to ensure optimal performance and security.
  • Assist with onboarding new employees by setting up accounts and ensuring proper access.
  • Provide clear communication to users regarding issue status and resolution timelines.
  • Minimum of 3 years of experience in a help desk or technical support role.
  • Proficiency in Active Directory, including account management and troubleshooting.
  • Strong knowledge of Windows 10 operating systems and associated configurations.
  • Demonstrated ability to perform basic and advanced troubleshooting for software and hardware issues.
  • Familiarity with managing service desk tickets and tracking resolutions.
  • Excellent communication skills, both written and verbal, to effectively assist users.
  • Ability to work independently and collaboratively within a team environment.
  • Detail-oriented approach to documenting processes and resolving technical issues.