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Service desk analyst [h1.location_city]

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Service desk analyst • pittsburgh pa

[last_updated.last_updated_variable_hours]
Guest Service Associate / Front Desk

Guest Service Associate / Front Desk

Schulte Hospitality GroupWest Homestead, PA
[job_card.full_time]
Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in ...[show_more][last_updated.last_updated_30]
  • [promoted]
Front Desk

Front Desk

THE PITTSBURGH GOLF CLUBPittsburgh, PA, US
[job_card.full_time]
We are looking for an experienced, energetic and outgoing Front Desk Receptionist to join our team.The ideal candidate will be detail oriented and have the capacity to handle multiple tasks in a fa...[show_more][last_updated.last_updated_30]
  • [promoted]
AFC Control Desk

AFC Control Desk

Chatham UniversityPittsburgh, Pennsylvania, USA
[job_card.part_time]
We value our students! If you see an open position that is right for you we encourage you to apply!.The Athletic and Fitness Center is seeking someone with exceptional interpersonal and communicati...[show_more][last_updated.last_updated_variable_days]
Disclosure Desk Analyst

Disclosure Desk Analyst

NVR Inc.Pittsburgh, PA
[job_card.full_time]
Ensure all required loan disclosures have been completed and are being disclosed within Service Level Agreements and Regulatory Disclosure Requirements timeframes. Monitor individual workflow pipeli...[show_more][last_updated.last_updated_30]
Service Desk Consultant Level III

Service Desk Consultant Level III

Lyra Technology GroupPittsburgh, PA, United States
[job_card.full_time]
Lyra Technology Group is a family of industry leading technology service businesses.Our companies are operated independently by exceptional management teams. Companies that join our group retain the...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
  • [new]
Front Desk

Front Desk

Concord HospitalityPittsburgh, PA, United States
[job_card.full_time]
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the over...[show_more][last_updated.last_updated_variable_hours]
Front Desk Associate

Front Desk Associate

The Lash LoungeUpper St Clair Twp, PA, United States
[job_card.permanent]
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States.We offer a complete menu of services including Perming, Tinting, Threading, and more.We are pro...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Front Desk Agent

Front Desk Agent

Hyatt Regency Pittsburgh International AirportPittsburgh, PA, US
[job_card.full_time]
The Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the gues...[show_more][last_updated.last_updated_30]
  • [promoted]
Front Desk Agent

Front Desk Agent

HEI Hotels and ResortsPittsburgh, PA, US
[job_card.full_time]
At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality we offer exceptional careers.Located in the heart of the city, just steps from Acrisure Stadium and across from ...[show_more][last_updated.last_updated_30]
Front Desk Associate

Front Desk Associate

Planet FitnessPittsburgh, PA, United States
[job_card.full_time]
At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the larg...[show_more][last_updated.last_updated_30]
  • [promoted]
Front Desk Agent

Front Desk Agent

Hyatt HotelsPittsburgh, PA, US
[job_card.full_time]
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the over...[show_more][last_updated.last_updated_30]
  • [promoted]
Front Desk Associate

Front Desk Associate

ISSAHomestead, PA, US
[job_card.full_time] +1
The Front Desk Associate is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Essential Duties & Responsibilities : .Ensures tha...[show_more][last_updated.last_updated_30]
  • [promoted]
FRONT DESK AGENT / GUEST SERVICE

FRONT DESK AGENT / GUEST SERVICE

DoubleTree Green TreePittsburgh, PA, US
[job_card.full_time]
The Doubletree by Hilton Pittsburgh - Green Tree.Front Desk Agent / Guest Service.Qualified candidates should be dedicated, and self-motivated and willing to work together to maintain the company'...[show_more][last_updated.last_updated_30]
Front Desk Agent

Front Desk Agent

HEI Hotels & ResortsPittsburgh, PA, United States
[job_card.full_time]
SpringHill Suites Pittsburgh Bakery Square hotel is trendy and modern, located in the innovative lifestyle Bakery Square Complex in Pittsburgh's East End. SpringHill Suites Pittsburgh Bakery Square ...[show_more][last_updated.last_updated_30]
Service Desk Team Member

Service Desk Team Member

Giant EaglePittsburgh, PA, United States
[job_card.full_time]
Service Desk Team Members are key players in ensuring each guest in our store receives unparalleled service.We look to them to make sure we are building customer loyalty through their own shining e...[show_more][last_updated.last_updated_30]
Front Desk Associate

Front Desk Associate

International Sports Sciences AssociationHomestead, PA, United States
[job_card.full_time] +1
The Front Desk Associate is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. ESSENTIAL DUTIES & RESPONSIBILITIES : .Ensures tha...[show_more][last_updated.last_updated_30]
Front Desk Agent

Front Desk Agent

Westmont GroupPittsburgh, PA, United States
[job_card.full_time]
The Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the gues...[show_more][last_updated.last_updated_30]
Front Desk Coordinator

Front Desk Coordinator

Precision EndodonticsPittsburgh, PA, United States
[job_card.full_time]
Open Up" to A Whole New Dental Experience.Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empat...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Front Desk Associate

Front Desk Associate

UFC GymHomestead, PA, US
[job_card.full_time] +1
The Front Desk Associate is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Essential Duties & Responsibilities : .Ensures tha...[show_more][last_updated.last_updated_30]
Guest Service Associate / Front Desk

Guest Service Associate / Front Desk

Schulte Hospitality GroupWest Homestead, PA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to :

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company : Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

  • Greets guests as they arrive, focus on personal recognition
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over / shorts to management.
  • Keep front desk area clean and organized.
  • Assisting with lobby activation as needed.
  • Utilize proper procedures when handling guest PPI data.
  • Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned
  • Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

  • Minimum of one (1) year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education
  • KNOWLEDGE, SKILLS AND ABILITIES

  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills
  • Work Today, Get Paid today, with Daily Pay!