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Service desk analyst serp_jobs.h1.location_city

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Service desk analyst • raleigh nc

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Deal Desk Analyst

Deal Desk Analyst

BlendRaleigh, NC
serp_jobs.job_card.full_time
Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible.Our cloud banking platform is used by Wells Fargo, U.Bank, and over 330 other f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Desk - Cary, NC(onsite)

Service Desk - Cary, NC(onsite)

E-SolutionsCary, NC, United States
serp_jobs.job_card.full_time
Acting as a first point of contact for users and customers.Identifying and diagnosing issues and problems.Categorizing and recording queries. Advising users on the appropriate course of action.Monit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Service / Front Desk Coordinator

Patient Service / Front Desk Coordinator

MyEyeDr.Raleigh, North Carolina
serp_jobs.job_card.full_time
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr.No optical experience? No problem! You will be provided training and tools needed to learn about an industry ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Agent

Front Desk Agent

HYATT HotelsRaleigh, NC, United States
serp_jobs.job_card.full_time
Hyatt Hotels - 160 Park at North Hills Street [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll : Greet and register the guest, provide outstanding guest service during their...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Deal Desk Analyst

Deal Desk Analyst

QualysRaleigh, NC, United States
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Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.We are looking for a motivated Deal Desk Analyst to join our team and support th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
1-20- Service Desk Specialist

1-20- Service Desk Specialist

Focused HR SolutionsRaleigh, North Carolina, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Our client has an opening for a Service Desk (739934).This position is up to 6 months, with the option of an extension, and the client is in Raleigh, NC.Experience providing excel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk Supervisor

Front Desk Supervisor

Concord HospitalityRaleigh, NC, US
serp_jobs.job_card.full_time
As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in delivering exceptional guest service while maintaining brand and Concord standards.Positioned at the hub of g...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Help Desk Agent

Help Desk Agent

North Carolina StaffingRaleigh, NC, US
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Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Help Desk Analyst

Help Desk Analyst

Accentuate StaffingRaleigh, NC, US
serp_jobs.job_card.full_time
Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.Troubleshoot and resolve basic hardware, software, and network issues.Log, track, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk Receptionist

Front Desk Receptionist

Independent Insurance Agents of North CarolinaCary, NC, United States
serp_jobs.job_card.part_time
We are looking for a front office greeter, phone juggler, file wizard, computer savy people person.This is a part time opportunity, working on Tuesday, Wednesday and Thursday only.Inspro is an inde...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Support Analyst

Service Support Analyst

Cynet SystemsRaleigh, NC
serp_jobs.job_card.full_time
The Service Support Analyst is a senior-level resource supporting Incident and Change Management services for Operations and Maintenance on the Facilities Access Control System (FACS) / Genetec.The r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service - Front Desk

Customer Service - Front Desk

MDO HoldingsRaleigh, NC, United States
serp_jobs.job_card.part_time
O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas.We promise to provide a welcoming, motivating and clean environment with a professiona...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Front Desk

Front Desk

Healthtrax Fitness & WellnessRaleigh, NC, US
serp_jobs.job_card.full_time
We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members.Yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Front Desk

Front Desk

Planet FitnessRaleigh, NC, United States
serp_jobs.job_card.part_time
Are you looking for a career with a company who has revolutionized the fitness industry? Then look no further than Planet Fitness! Planet Fitness is one of the largest and fastest growing franchiso...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Front Desk Coordinator

Front Desk Coordinator

IVX HealthKnightdale, NC, United States
serp_jobs.job_card.full_time
Healthcare Front Desk Coordinator.We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Desk Analyst

Service Desk Analyst

VirtualVocationsRaleigh, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Service Desk Analyst for the overnight shift.Key Responsibilities Provide first-level technical support for corporate office associates and offshore users Respond to e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Front Desk

Front Desk

HealthtraxRaleigh, NC, United States
serp_jobs.job_card.part_time
We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members.Yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Service / Front Desk Coordinator

Patient Service / Front Desk Coordinator

MyEyeDrRaleigh, NC, United States
serp_jobs.job_card.full_time
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr.No optical experience? No problem! You will be provided training and tools needed to learn about an industry ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service - Front Desk

Customer Service - Front Desk

O2 FitnessRaleigh, NC
serp_jobs.job_card.part_time
O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas.We promise to provide a welcoming, motivating and clean environment with a professiona...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Deal Desk Analyst

Deal Desk Analyst

BlendRaleigh, NC
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  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters.

At Blend, we’re building a culture that feels energizing to be part of every day, where people choose to show up not just for work, but for each other. Our Raleigh office is a space where diverse perspectives are celebrated, collaboration comes naturally, and momentum is contagious. We bring people together often - whether to share ideas, celebrate wins, or simply connect - and we extend that connection beyond the office through thoughtfully planned team outings and social gatherings that help our community grow stronger. Because we believe that strong teams fuel great innovation, we invest in experiences that make working together both meaningful and enjoyable. If you thrive in an environment that’s inclusive, dynamic, and full of genuine human connection, you’ll feel right at home here.

We are seeking a detail-oriented Deal Desk Analyst to join our team. In this role, you will serve as a trusted advisor to our Sales organization, supporting deal structuring, pricing optimization, and ensuring compliance with company policies and revenue recognition standards. The ideal candidate will possess strong business acumen, extreme attention to detail, and the ability to build collaborative relationships across cross-functional teams.

  • Please note we are only accepting candidates based out of Raleigh, North Carolina at this time

This is an in-office role, 4 days a week, based in North Hills.

Key Responsibilities

  • Act as point of contact for the Sales team on deal structure, pricing, and quoting guidance
  • Review, analyze, and process sales contracts and pricing proposals to ensure accuracy and compliance
  • Structure and configure deals in CRM and quoting tool ensuring all commercial terms align with company policies and approval frameworks
  • Monitor deal approval workflows, obtaining necessary sign-offs from Finance, Legal, and leadership stakeholders
  • Monitor the Sales case queue, providing timely resolution to inquiries and maintaining case SLAs
  • Required Qualifications

  • Experience : 2-3 years of experience in deal desk, sales operations, order management, finance, contracts, revenue operations, or related role in a SaaS / software environment
  • Education : Bachelor's degree in Business, Finance, Accounting, Economics, or related field
  • Technical Skills :
  • Proficient at Microsoft Word, Google Docs, and Adobe Acrobat
  • Excellent attention to detail with ability to identify errors and discrepancies in contracts and system data
  • Soft Skills :
  • Strong communication and interpersonal skills with ability to influence stakeholders at all levels
  • Excellent organizational and project management capabilities with ability to manage multiple priorities
  • Customer-focused mindset with commitment to delivering exceptional internal and external support
  • Ability to thrive in a fast-paced, high-volume environment
  • Preferred Qualifications (Nice-to-Haves)

  • Salesforce experience : Proficiency with
  • Ironclad experience : Familiarity with Ironclad contract lifecycle management platform
  • Experience with CPQ (Configure, Price, Quote) tools - DealHub.io a plus
  • Prior experience in a high-growth SaaS or technology company
  • Exposure to RFP / RFI response processes and proposal management
  • Understanding of partner programs and channel sales structures
  • At Blend, we are committed to offering a competitive compensation package.

    To comply with local legislation, as well as to provide greater transparency to candidates, we share base pay ranges on all job postings regardless of desired hiring location. Final base pay offer amounts will vary depending on multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience. Beyond base pay, Blends benefits and perks are described below.

    Compensation :

  • Base Salary Range : $56,000 - $66,000 (This applies to full time hires. Final offer determined by multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience.)
  • Bonus (if applicable) : Eligibility is contingent upon both company performance against established goals and achievement of individual performance objectives.
  • Equity : Meaningful Restricted Stock Units in public company stock (NYSE : BLND) so you share in Blend’s long-term growth and success.
  • Our Benefits at a Glance

    We offer a comprehensive and competitive benefits package designed to support your health and work-life balance.

    Health & Wellbeing

  • We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low.
  • Company-paid life, short-term, and long-term disability coverage
  • Generous PTO, holidays, and maternity / parental leave
  • Employee Assistance Program (EAP) : mental health, legal, childcare & eldercare, financial planning, college search, and more
  • Voluntary benefits : accident, critical illness, hospital indemnity, identity theft, and legal insurance
  • Monthly wellness stipend for fitness, mental health, and well-being
  • Additional perks : Milk Stork, pet insurance, and paid volunteer time off
  • Growth & Future

  • 401(k) retirement plan with company match
  • Pre-tax savings : healthcare & dependent care FSAs, Limited Purpose FSA, and HSA