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Service desk analyst [h1.location_city]

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Service desk analyst • salt lake city ut

[last_updated.last_updated_1_day]
  • [promoted]
Help Desk Analyst I

Help Desk Analyst I

Robert HalfSalt Lake City, UT, US
[job_card.permanent]
We are looking for a Help Desk Analyst I to join our team in Salt Lake City, Utah.In this role, you will provide essential Tier 1 support, ensuring the smooth operation of both on-site and remote o...[show_more][last_updated.last_updated_30]
  • [promoted]
Service Desk Agent - Salt Lake City, UT

Service Desk Agent - Salt Lake City, UT

Unisys CorporationSalt Lake City, UT, United States
[job_card.full_time]
What success looks like in this role : .Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.Requests handled ...[show_more][last_updated.last_updated_30]
Service Delivery Analyst

Service Delivery Analyst

R1 RCMMurray, Utah, US
[filters.remote]
[job_card.full_time]
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that...[show_more][last_updated.last_updated_30]
  • [promoted]
Front Desk Receptionist

Front Desk Receptionist

Northwest Real Estate Capital CorporationSalt Lake City, UT, US
[job_card.part_time]
The Front Desk Receptionist is responsible for providing information to callers, supporting day-to-day operations, and facilitating smooth office procedures. This role serves as an essential point o...[show_more][last_updated.last_updated_variable_days]
Pricing Analyst - Deal Desk

Pricing Analyst - Deal Desk

VestisSalt Lake City, UT , US
[job_card.full_time]
This Pricing Analyst, Deal Desk, position is responsible for reviewing existing customer price deviation / discount requests and new business sales quotes with price exceptions.The position will also...[show_more][last_updated.last_updated_30]
  • [promoted]
Aviation Front Desk Customer Service Representative - Seasonal

Aviation Front Desk Customer Service Representative - Seasonal

Atlantic AviationSalt Lake City, UT, US
[job_card.full_time]
Why You’ll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like wor...[show_more][last_updated.last_updated_30]
Front Desk Receptionist

Front Desk Receptionist

FACE FOUNDRIÉSalt Lake City, UT, United States
[job_card.part_time]
Help create, cultivate and promote a positive upbeat facial bar.Asking that only motivated, positive, hard working people apply!. The Front Desk Receptionist is responsible for creating a welcoming ...[show_more][last_updated.last_updated_30]
Front Desk Receptionist

Front Desk Receptionist

National VisionSalt Lake, Utah, USA
[job_card.part_time]
What would you do The Specifics.Ensures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store. Answers screens and forwards incomin...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Bilingual - English and Spanish Customer Service Desk Agent

Bilingual - English and Spanish Customer Service Desk Agent

Minnesota JobsSalt Lake City, UT, US
[job_card.full_time]
Bilingual - English And Spanish Customer Service Desk Agent.What success looks like in this role : .Answers moderately complex questions, following guidelines and using judgment based on experience w...[show_more][last_updated.last_updated_1_day]
  • [promoted]
Sr. Customer Service Analyst

Sr. Customer Service Analyst

CSGSalt Lake City, UT, US
[job_card.full_time]
The Sr Customer Service Analyst will address external customer inquiries or incidents by answering questions, evaluating, and researching the issue, and performing incident isolation, resolution, a...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Aviation Front Desk Customer Service Representative - Season

Aviation Front Desk Customer Service Representative - Season

Utah StaffingSalt Lake City, UT, US
[job_card.full_time]
Aviation Front Desk Customer Service Representative.This seasonal front desk customer service representative position with Atlantic Aviation at SLC in Salt Lake City, UT may be perfect for you if y...[show_more][last_updated.last_updated_30]
Tech Service Desk - Salt Lake City, UT

Tech Service Desk - Salt Lake City, UT

UnisysWest Valley City, UT, United States
[job_card.full_time]
What success looks like in this role : .Level telephone and other media contact support.Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to so...[show_more][last_updated.last_updated_variable_days]
IT Support Technician - IT Service Desk

IT Support Technician - IT Service Desk

University of UtahSALT LAKE CITY, Utah, United States
[job_card.part_time]
The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven c...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Front Desk Receptionist

Front Desk Receptionist

Code Ninjas - Draper, UTSalt Lake City, UT, US
[job_card.full_time]
Code Ninjas teaches children, ages 5-14, how to code through game design.In addition to our membership-based monthly program, we run summer camps, birthday parties, clubs, and school events that te...[show_more][last_updated.last_updated_30]
Aviation Front Desk Customer Service Representative - Seasonal Job

Aviation Front Desk Customer Service Representative - Seasonal Job

Atlantic Aviation FBO Services, Inc.Salt Lake City, UT, United States
[job_card.full_time]
Aviation Front Desk Customer Service Representative - Seasonal JobSalt Lake City, UT.Why You'll Love ThisAviation Front Desk Customer Service Representative JobDid you ever want to work in aviation...[show_more][last_updated.last_updated_30]
Patient Service Representative-Front Desk-Clinic

Patient Service Representative-Front Desk-Clinic

Intermountain HealthcareMurray , UT
[job_card.full_time]
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients.This role embodies Intermountain values and focuses on establishing collaborative relation...[show_more][last_updated.last_updated_30]
  • [promoted]
Front Desk Receptionist

Front Desk Receptionist

Serenity Mental Health CentersSalt Lake City, UT, US
[job_card.full_time]
Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity.If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sig...[show_more][last_updated.last_updated_30]
Front Desk Agent

Front Desk Agent

Arbor Lodging ManagementSalt Lake City, UT, United States
[job_card.full_time]
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous part...[show_more][last_updated.last_updated_30]
  • [promoted]
Front Desk Agent

Front Desk Agent

HOLIDAY INN & SUITES OF SLC AIRPORTSalt Lake City, UT, US
[job_card.full_time]
The Holiday Inn & Suites Salt Lake City Airport West is looking for a new full time (32-40 hours per week) Front Desk Agent! Shifts are from 3PM to 11PM. Enhance quality assurance standards, pro...[show_more][last_updated.last_updated_30]
Help Desk Analyst I

Help Desk Analyst I

Robert HalfSalt Lake City, UT, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.permanent]
[job_card.job_description]

Job Description

Job Description

We are looking for a Help Desk Analyst I to join our team in Salt Lake City, Utah. In this role, you will provide essential Tier 1 support, ensuring the smooth operation of both on-site and remote office systems. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term collaboration.

Responsibilities :

  • Provide Tier 1 technical support to address hardware and software issues for on-site and remote staff.
  • Troubleshoot and resolve basic technical problems related to Microsoft Windows and other systems.
  • Manage and respond to service desk tickets efficiently and effectively.
  • Perform break / fix tasks, ensuring minimal disruption to user operations.
  • Assist in deploying and supporting Intune systems as part of organizational needs.
  • Communicate clearly with users to understand and resolve their technical concerns.
  • Maintain accurate documentation of issues, resolutions, and support activities.
  • Collaborate with other IT team members to escalate complex problems when necessary.
  • Ensure compliance with company policies and procedures during all support activities.
  • Minimum of 1 year of experience in a technical support or help desk role.
  • Proficiency in troubleshooting basic hardware and software issues.
  • Strong knowledge of Microsoft Windows operating systems.
  • Experience handling service desk tickets and providing timely resolutions.
  • Ability to perform break / fix tasks with attention to detail.
  • Familiarity with Intune or similar deployment tools is a plus.
  • Excellent communication skills for interacting with users and team members.
  • Strong organizational skills to manage multiple tasks effectively.