Service desk analyst serp_jobs.h1.location_city
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Service desk analyst • tempe az
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Our Service Desk Analysts are prepared to provide customer centric, first contact support for all user requests.Individuals will respond to support requests of software, hardware, telephony, and ne...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The IT Support Center in the Arizona Supreme Court provides a high level of automation support to the court and probation offices throughout Arizona, including court personnel and the public.We are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Imaging support as the primary responsibilityStart Date : ASAP (after onboarding is completed)Schedule : Full-time, 40 hours per weekDuration : Through the end of the year Hybrid - position primarily ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Position Overview : Hybrid - position primarily remote with - days in office Service Desk Technician is responsible for providing end user support for all EFE end user staff.This includes interfacin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Established in 2002, Isagenix International has created simple, proven products that optimize what your body is capable of—helping you protect your greatest asset, your health.For more than twenty ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The HR Service Desk Analyst is primarily responsible for the delivery of day to day HR activities to employees, supervisors, and managers, ensuring that the company upholds best practices and remai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job title : Service Desk Support.Job Location : 1130 N Alma School Road, Mesa, AZ 85201.The Service Desk Support role involves analyzing spatial data to support decision-making processes within the o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis in Mesa, Arizona.In this role, you will provide essential technical support and ensure smooth opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Customer Service - Service Desk.This individual needs to have QuickBooks experience as they enter all customer orders into their QuickBooks system.
Will answer inbound calls from customers.Assist wa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
One Step Retail Solutions is looking for an experienced Technical Support Specialist to join our external facing Network Support Specialist team at our headquarters in Phoenix, AZ.SKILLS, KNOWLEDGE...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Must live in state and be able to come into work if needed.The role of a Level I Help Desk Analyst is to provide IT related support utilizing phone, chat, email, or the ticketing system to communic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
A company is looking for a Service Desk Analyst for the overnight shift.Key Responsibilities Provide first-level technical support for corporate office associates and offshore users Respond to e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Our school’s mission is to provide a quality educational system to prepare students to pass the state board examination and gain entry level employment within their chosen field of study.We a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Responsible for IT helpdesk and / or service desk support for customers systems.Experience with 1st and / or 2nd level enterprise support in a O365 / Windows environment.
Experience providing phone, cha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This position provides Tier 1 customer support to users of supported Information Technology / Information Management systems.
Responsible for assisting customers with the resolution of problems encoun...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in compliance with established policies / procedures.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician II to join our Service Desk team.
T1 has been recognized by the Pho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Inserso is looking for a Service Desk Technician Level I to join the team for a rewarding and challenging opportunity at our government customer site in Chandler, AZ.
We strive to have a high rate o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our Service Desk team.
T1 has been recognized by the Phoe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Desk Analyst
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TURNAGE BEAUTY INSTITUTE, LLCPhoenix, AZ, USserp_jobs.job_card.full_time
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TEKsystemsPhoenix, AZ, United Statesserp_jobs.job_card.full_time
SERVICE DESK ANALYST
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Service Desk Administrator
GovCIOPhoenix, AZ, United Statesserp_jobs.job_card.full_time
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Service Desk Technician II
iT1Tempe, AZ, United Statesserp_jobs.job_card.full_time
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Service Desk Technician Level I
InsersoChandler, AZ, United Statesserp_jobs.job_card.full_time
Service Desk Technician I
IT1Tempe, AZ, USserp_jobs.job_card.full_time
Service Desk Analyst
Universal Technical Institute Inc.Phoenix, AZ, USjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionTroubleshoots, diagnoses, researches, and resolves technical hardware, software, network, and telephonic issues within established Service Level Agreements. Assists users with issues / problems from a variety of sources including proprietary and Microsoft Office applications, and Microsoft Operating Systems. Understands and performs basic troubleshooting of enterprise systems and services. Escalates and partners with IT support teams, when necessary. Provides end-user support of iPhone and other Smart phones, including activation, and troubleshooting requests. Accurately tracks and routes incident and service tickets providing thorough documentation of troubleshooting, history, and resolution. Accurately documents solutions to known / resolved problems through creating and updating Knowledgebase articles and SharePoint team site information. Creates and maintains user accounts, memberships and rights within Active Directory, PeopleSoft, Azure, and proprietary systems. Provides general end user training and documentation. Other duties as assigned. High School Diploma / GED required 1-2 years experience in Service Desk / Tier 1 support required or equivalent experience A+ Certification preferred Verbal and written communication skills Ability to use good judgment, problem-solving, and decision-making skills Ability to gain, understand and apply knowledge from technical manuals and SOP’s Ability to maintain confidentiality and professional decorum Extensive knowledge of Microsoft Office and Microsoft Operating Systems Basic knowledge of Active Directory, Exchange account management, and Citrix remote user support. Linear troubleshooting skills Must be able to talk, see, hear, concentrate, think, learn, and reason for all of the workday Must be able to operate a computer to work from including use of monitors, operating system, keyboard, mouse, and communicate verbally to customers for prolonged periods throughout the workday. Must be able to respond to emails, messages, and enter text from a keyboard for prolonged periods throughout the workday.\ Flex business hours;Set schedule Monday – Friday; hours are evaluated for business needs. Occasional overtime is required (including periodic off-hours and weekend hours) to assist with Tier 1 system outages during off-hours and weekend hours when on rotation and on-call is required Work is performed indoors in a climate-controlled ly which requires stable power and internet connectivity with connection speeds of at least 25Mbs download and 10Mbs upload. Higher bandwidth is recommended for optimal performance.
Overview
Our Service Desk Analysts are prepared to provide customer centric, first contact support for all user requests. Individuals will respond to support requests of software, hardware, telephony, and network related issues, and these requests are handled via phone, chat, and web portal tickets. In this role an analyst must identify and resolve issues with urgency. Less complex issues will typically be resolved immediately, while more complex incidents are escalated. Confidential data and highly regulated information is handled daily which requires integrity and accuracy in each interaction. The service desk strives to reduce service interruptions of impacted systems by working together to ensure UTI campuses are supported in a meaningful and timely manner.
Pay Range : $18.00 - $27.00
What We Offer :
- Tuition Waiver : Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
- Paid Time Off : Competitive paid time off programs for employees (Vacation, Sick, Flexible)
- Retirement Matching : 50% match on the first 6% of your contributions after 90 days
- Paid Parental Leave : 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
- Competitive Insurance : Health, vision, and dental coverage for you and your dependents
- Pet Insurance : Competitive coverage for your furry family members through ASPCA
- Health Plan Enrollment : Eligibility starts first of the month following completing one full month of employment
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