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Service desk manager Jobs in Charlotte, NC

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Service desk manager • charlotte nc

Last updated: 1 day ago

Service Account Manager

schaefer system internationalCharlotte, NC, United States
Full-time

SSI SCHAEFER is a leading material handling company that's been in business since 1937.We're a privately held international company with lots of diversity.We're behind the scenes of our customers, ... Show more

Service Manager, UK

maximusCharlotte, US
$42,000.00 yearly
Full-time

Accountability: Manage, lead and deliver performance, quality, compliance and financial targets across a portfolio of health contracts operating within the West Midlands, including: ... Show more

Front Desk Manager - Moxy Charlotte

leximaCharlotte, NC, United States
Full-time

Moxy isn't your typical hotelit's a stylish, playful, and social experience designed for the next-gen traveler.At Moxy, our crew does it all: check guests in, shake up cocktails, and create unforge... Show more

Service Manager

twc servicesCharlotte, NC, US
Full-time

Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment.What makes us world class? We put our employees first! Hiring great people has made us the best place to work, and we hav... Show more

Culinary Service Manager

singh managementCharlotte, NC, United States
Full-time

Location 5215 Randolph Road, Charlotte, NC, 28211, United States.Job Category Dining, Senior Living, Leadership. Show more

Area Service Manager

ml property groupCharlotte, NC, USA
$37.00–$40.00 hourly
Full-time
Quick Apply

POSITION SUMMARYThe Area Service Manager must have the ability to manage all service requests, preventative maintenance and amenity area maintenance for the property.The Area Service Manager is ass... Show more

Medical Services Manager

paul mitchell schoolsCharlotte, NC, USA
Full-time
Quick Apply

Paul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever.O... Show more

Service Desk Analyst

zonesCharlotte, NC, US
$25.00 hourly
Full-time

When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – ... Show more

Regional Service Manager

lion real estate groupCharlotte, NC, United States
Full-time

Join Our Talent Network for Upcoming Multifamily Maintenance Leadership Opportunities.Are you a maintenance leader who excels at developing teams, improving property performance, and ensuring apart... Show more

Automotive Service Manager

express oil change tire engineersCharlotte, NC, us
Full-time

The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ser... Show more

Food Service Manager

destinationone consultingCharlotte, NC, United States
Full-time

Destinationone Consulting specializes in recruitment across diverse sectors, including Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, Food and more.We a... Show more

Assistant Service Manager

morgan propertiesCharlotte, NC, United States
$26.00–$28.00 hourly
Full-time

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await!.Now hiring an Assistant Service Manager!.We are seeking an Assistant Service Manager with a "Whatever It ... Show more

Service Desk Analyst

zonesCharlotte, North Carolina
$25.00 hourly
Full-time

When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – ... Show more

Manager, Service Operations

palmettoCharlotte, NC, United States
Full-time

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future.With a belief that consumers can have it all, we are an uncompromising energy company tha... Show more

Service Manager - Volaire

lsa managementCharlotte, NC, USA
$27.00 hourly
Full-time
Quick Apply

Multifamily Service ManagerJob Title Multifamily Service ManagerPosition Summary LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service te... Show more

Front Desk Supervisor

red roof innsCharlotte, NC, United States
Full-time

This position is responsible for managing the operation of the hotel's front desk and the administration of the front office in accordance with company standards for quality, cleanliness, guest sat... Show more

Front Desk Concierge

aspenwood the village on moreheadCharlotte, NC, US
$18.00 hourly
Part-time

Are you enthusiastic about providing outstanding service and creating a warm, welcoming environment for residents and guests? We have exciting opportunities for Concierge/Front Desk/Security Associ... Show more

SERVICE MANAGER

cowfish sushi burger barCharlotte, NC, United States
Full-time

Locally owned and in the heart of SouthPark, The Cowfish is well known as the spot for the freshest sushi and best burgers around! We operate with our core values at the heart of everything we do: ... Show more

Area Service Manager

trane technologiesCharlotte, NC, United States
$90,900.00–$130,059.99 yearly
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more

IT Service Manager

alliance animal healthCharlotte, NC, United States
Full-time

We have an immediate opportunity for an IT Service Manager to join a lean, high-impact technology team supporting more than 250 veterinary hospitals across the United States.Reporting directly to t... Show more

People also ask
Service Account Manager

Service Account Manager

schaefer system internationalCharlotte, NC, United States
15 days ago
Job type
  • Full-time
Job description

Service Account Manager

SSI SCHAEFER is a leading material handling company that's been in business since 1937. We're a privately held international company with lots of diversity. We're behind the scenes of our customers, and we make everything happen. Basically, we build small to large-scale projects that provide storage and distribution for manufacturers and retailers alike. This involves energy-efficient robotics, warehouse management software, data analytics, engineering, mechatronics, project management, and software development. Of course, we have a full support team of great people in our customer service, human resources, sales, marketing, accounting, and our very own warehouse teams.

We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We've won Best Places to Work several years in a row and offer competitive benefits like 401K/matching, a great PTO package, and because we want our family team to be healthy, we provide generous medical benefits. We also want you to be successful here. How do we do it? We put our employees and customers first, and we've got a great DNA culture here at SSI SCHAEFERit's that simple.

We're also proud to be an equal-opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Build relationships. Grow service business. Help customers get more from their automation investment.

As a Service Account Manager, you'll be a key partner to our customers, helping them maximize the performance, reliability, and value of their automation systems. You'll build long-term relationships, identify service and improvement opportunities, and connect customers with the right solutions.

You'll work closely with customers and SSI SCHFER's Service Operations, Sales, Engineering, and international teams to develop solutions that support customer goals and drive business growth.

What You'll Do

  • Build and grow customer relationships by serving as a trusted partner and primary contact for service, maintenance, and system improvement needs.
  • Identify and develop service business opportunities, including maintenance, modernization, and obsolescence management.
  • Advise customers on solutions that improve automation performance, reliability, and operational efficiency.
  • Collaborate across teams with Service Operations, Sales, Engineering, and international colleagues to develop the right solutions.
  • Drive customer success and revenue growth by managing opportunities, supporting escalations, and ensuring customer commitments are met.

What You'll Bring

  • 2+ years of experience in B2B sales, technical solutions, automation, machinery, or aftermarket/service sales; bachelor's degree or equivalent experience preferred.
  • Strong consultative sales and relationship-building skills with the ability to understand customer needs and develop solutions.
  • Technical understanding of automation, logistics processes, or systems such as WMS, MFS, or PLCs is a plus.
  • Strong communication, organization, and problem-solving skills, with the ability to prioritize and manage multiple customer needs.
  • Self-motivated and collaborative, comfortable working independently in a fast-paced environment; approximately 25% travel is expected.

**No Sponsorship**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.