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Service desk manager [h1.location_city]

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Service desk manager • colorado springs co

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Service Desk Specialist

Service Desk Specialist

RedBeard SolutionsColorado Springs, CO, United States
[job_card.full_time]
Service Desk Intake Support Specialist.This role supports a high-visibility, mission-focused IT environment, providing first-line technical assistance and ensuring reliable access to critical syste...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Service Desk Technician II

Service Desk Technician II

KavaliroColorado Springs, Colorado, United States
[job_card.full_time]
JOB DESCRIPTION : Our client is seeking a Service Desk Technician II for an exciting contract to hire scenario.The Service Desk Technician II is responsible for handling support of service requests ...[show_more][last_updated.last_updated_1_day]
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Restaurant Service Manager

Restaurant Service Manager

Red RobinColorado Springs, CO, US
[job_card.full_time]
The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence. As a Brand ambassador, they uphold our...[show_more][last_updated.last_updated_30]
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IT Service Desk Manager

IT Service Desk Manager

Garg Consulting Services, Inc.Colorado Springs, Colorado, USA
[job_card.full_time]
Enjoy what you do while contributing to a company that makes a difference in peoples Fertility a network of premier fertility centers in the United States continually seeks experienced compassiona...[show_more][last_updated.last_updated_variable_days]
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Front Desk

Front Desk

Orthopedic Centers of ColoradoColorado Springs, CO, US
[job_card.full_time]
A Front Desk Representative is responsible for ensuring the clinic meets the required standards to be successful.This includes HIPAA rules, OSHA rules, Compliance rules and regulations against frau...[show_more][last_updated.last_updated_variable_days]
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Restaurant Service Manager

Restaurant Service Manager

Perkins Restaurant & BakeryColorado Springs, CO, US
[job_card.full_time]
Perkins Restaurant is now hiring a front-of-the-house Assistant Manager for our location in Colorado Springs.Weekends are required with a 50-hour typical workweek. Salary range is $52,000 - $55,000,...[show_more][last_updated.last_updated_30]
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Service Strategy Manager

Service Strategy Manager

Colorado StaffingColorado Springs, CO, US
[job_card.full_time]
SAIC has a position available for a Service Strategy Manager supporting the NORAD / NORTHCOM NITES contract in Colorado Springs. You will be responsible for developing and implementing strategic plans...[show_more][last_updated.last_updated_variable_days]
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Service Desk Technician I / II / SR

Service Desk Technician I / II / SR

California CasualtyColorado Springs, CO, United States
[job_card.full_time]
At California Casualty, a career means more.In fact, “doing more” is what makes us “us”.Serving only firefighters, law enforcement, nurses and educators, we have developed a robust understanding of...[show_more][last_updated.last_updated_variable_days]
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Front Desk

Front Desk

Farrell's eXtreme BodyshapingColorado Springs, CO, US
[job_card.part_time]
Are you a positive, organized, and enthusiastic individual looking for how you can help change people’s lives? Are you someone with strong leadership skills and a passion for fitness and nutr...[show_more][last_updated.last_updated_variable_days]
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Help Desk Support

Help Desk Support

S2TechnologiesColorado Springs, CO, US
[job_card.full_time]
Client Service Technician - Help Desk Support.S2Technologies is currently seeking personnel with help desk support experience. As a Client Service Technician / Help Desk Specialist, you will provide e...[show_more][last_updated.last_updated_30]
Restaurant Service Manager

Restaurant Service Manager

Red Robin InternationalColorado Springs, CO, United States
[job_card.full_time]
The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence. As a Brand ambassador, they uphold our...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Fitness Desk Concierge

Fitness Desk Concierge

Garden of the Gods Resort and ClubColorado Springs, CO, US
[job_card.full_time]
As the welcoming, first-impression of STRATA Fit, the Fitness Concierge is critical to ensuring that each athlete has a positive, enjoyable, rewarding, and memorable workout experience with every i...[show_more][last_updated.last_updated_30]
Service Desk Specialist

Service Desk Specialist

VirtualVocationsColorado Springs, Colorado, United States
[job_card.full_time]
A company is looking for a Service Desk Specialist.Key Responsibilities Manage incident and request processes through ACD calls, emails, and ServiceNow ticket queues Draft and publish knowledge ...[show_more][last_updated.last_updated_30]
Front Desk Agent

Front Desk Agent

Highgate HotelsColorado Springs, CO, United States
[job_card.full_time] +1
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio o...[show_more][last_updated.last_updated_30]
Property Desk Adjuster

Property Desk Adjuster

EAC Claims Solutions LLCColorado Springs, CO, United States
[job_card.full_time]
At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency.Join us in delivering exceptional service while upholding the highest standards of professionalism and co...[show_more][last_updated.last_updated_30]
Service Desk Technician

Service Desk Technician

Parsons CorporationColorado Springs,CO,US
[job_card.full_time]
Parsons has emerged as a leader in the development of cutting-edge solutions for the Department of Defense and Intelligence Community. Our tremendous success can be attributed to our people and our ...[show_more][last_updated.last_updated_30]
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  • [new]
Help Desk / Service Desk Technician (Remote)_

Help Desk / Service Desk Technician (Remote)_

Scale AIColorado Springs, Colorado, United States
[filters.remote]
[job_card.full_time]
Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...[show_more][last_updated.last_updated_variable_hours]
Linux System Administrator (Service Desk)

Linux System Administrator (Service Desk)

General DynamicsSchriever AFB, CO, USA
[job_card.full_time]
Bachelor's degree in a specialized area; or equivalent is required plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience.Department o...[show_more][last_updated.last_updated_30]
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Field Service Manager

Field Service Manager

Skyline ProductsColorado Springs, CO, US
[job_card.full_time]
Skyline Products is a leading manufacturer of innovative electronic signage solutions for the transportation and fuel retailing industries. With over 50 years of proven success and a commitment to e...[show_more][last_updated.last_updated_30]
Service Desk Specialist

Service Desk Specialist

RedBeard SolutionsColorado Springs, CO, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About the Role

We are seeking a Service Desk Intake Support Specialist to join our team in Colorado Springs, CO. This role supports a high-visibility, mission-focused IT environment, providing first-line technical assistance and ensuring reliable access to critical systems.

You will serve as the initial point of contact for users, troubleshooting a wide range of issues related to hardware, software, networking, system access, and telecommunications. This position plays a vital part in maintaining system readiness and ensuring efficient resolution of user requests.

Key Responsibilities

  • Provide technical support via phone, ticketing system, or self-service portal for hardware, software, network, and system / application access issues.
  • Diagnose, identify, isolate, and analyze technical problems using the knowledge base and historical records.
  • Route tickets when needed to specialized support teams.
  • Maintain accurate documentation in tracking databases and ticketing systems.
  • Recognize recurring issues and escalate patterns or concerns to management.

Minimum Qualifications

  • AA degree in a related discipline and 3+ years of relevant experience
  • — OR —
  • High School diploma with 5+ years of relevant experience and applicable certification
  • Compliance with DoD 8140 IAT II requirements (e.g., Security+ CE )
  • Must be a U.S. Citizen
  • Must possess an active TS / SCI security clearance

    • Preferred Qualifications

  • Strong technical and communication skills with the ability to interact effectively with users at all levels.
  • Experience working with DoD cryptographic equipment and related material handling.
  • Troubleshooting experience with computer systems, networks, and operating systems (Solaris, Unix, Linux).
  • Familiarity with DoD messaging systems .
  • Background supporting systems in a mission-critical, highly monitored operational environment.