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Service desk manager [h1.location_city]

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Service desk manager • indianapolis in

[last_updated.last_updated_1_hour]
  • [promoted]
Service Desk Manager

Service Desk Manager

VirtualVocationsIndianapolis, Indiana, United States
[job_card.full_time]
A company is looking for a Manager, Service Desk to lead the planning, organization, and daily operations of their Service Desk team. Key Responsibilities Lead and develop a high-performing Servic...[show_more][last_updated.last_updated_variable_days]
Service Desk Associate

Service Desk Associate

The National Institute for Fitness and SportIndianapolis, IN, United States
[job_card.part_time]
Join an energetic and mission-driven team at the National Institute for Fitness and Sport (NIFS)! As a Service Desk Associate, you will serve as the welcoming face of our fitness center, delivering...[show_more][last_updated.last_updated_30]
  • [new]
Service Manager

Service Manager

VestisIndianapolis, Indiana, USA
[job_card.full_time]
Overall Market Center (MC) Service results including but not limited to Customer Retention Growth Loss and Ruin Piece Budget Safety Employee Retention Accounts Receivable (AR) Collection Renewals A...[show_more][last_updated.last_updated_1_hour]
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SERVICE DESK ASSOCIATE

SERVICE DESK ASSOCIATE

Von MaurIndianapolis, IN, US
[job_card.full_time]
As a Service Desk Associate, you keep the store connected as a reliable source for information and support.In this fast-paced department, you'll have the opportunity to impact several areas of our ...[show_more][last_updated.last_updated_variable_days]
Service Desk Lead

Service Desk Lead

Indianapolis StaffingIndianapolis, IN, United States
[job_card.full_time]
Responsible leading weekday service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery processes, coordinates with teams, and ensur...[show_more][last_updated.last_updated_variable_days]
Front Desk Manager

Front Desk Manager

Hampton Inn & Suites SpeedwayIndianapolis, IN, United States
[job_card.full_time]
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Front Office Manager, you know what to do to make them feel at home. They will appreciate the pristine lobb...[show_more][last_updated.last_updated_variable_days]
IT Service Desk Auditor (154565)

IT Service Desk Auditor (154565)

EXOS (formerly Sondhi Solutions)Indianapolis, IN, US
[job_card.full_time]
Position Overview : INPRS is seeking a detail-oriented and security-conscious contractor to assist the Service Desk team in conducting a comprehensive Account Management Audit.This role will focus on...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Service Manager

Service Manager

Beztak Properties Co., Inc.Beech Grove, IN, US
[job_card.full_time]
Beztak is looking to hire a Service Manager to join our team.This position is responsible for supervising their maintenance team to ensure the property, grounds, and equipment are safe, orderly, an...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Service Manager

Service Manager

Renewal by Andersen Metro & MidwestIndianapolis, IN, US
[job_card.full_time]
Renewal by Andersen is the custom division of Andersen Windows.Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems.Renewal...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Service Manager

Service Manager

JX EnterprisesIndianapolis, IN, United States
[job_card.full_time]
At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both inte...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Service Manager

Service Manager

FirstKey HomesIndianapolis, IN, US
[job_card.full_time]
The Service Manager is responsible for leading the local Service Office and Field Operations teams within assigned FirstKey Homes markets. This role ensures that resident service requests are comple...[show_more][last_updated.last_updated_30]
  • [promoted]
Service Manager

Service Manager

ConsultNetIndianapolis, IN, United States
[job_card.permanent]
Salary : $85,000-95,000 a year, 10% Bonus, benefits, etc.The Service Manager is responsible for leading the local Service Office and Field Operations teams within assigned markets.This role ensures ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Service Manager

Service Manager

JX Truck CenterIndianapolis, IN, United States
[job_card.full_time]
At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both inte...[show_more][last_updated.last_updated_variable_days]
Service Desk Associate

Service Desk Associate

The National Institute for Fitness and Sport (NIFS)Indianapolis, IN, United States
[job_card.full_time]
If you want an exciting and fun job interacting with great people every day, join us at the National Institute for Fitness and Sport (NIFS)! We are seeking mature, energetic and friendly candidates...[show_more][last_updated.last_updated_30]
Front Desk Manager

Front Desk Manager

Courtyard SpeedwaySpeedway, IN, United States
[job_card.full_time]
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Front Office Manager, you know what to do to make them feel at home. They will appreciate the pristine lobb...[show_more][last_updated.last_updated_30]
  • [promoted]
  • [new]
Service Manager

Service Manager

Hubler ToyotaIndianapolis, Indiana, USA
[job_card.full_time]
Hubler Toyota is looking for a Service Manager to join our team!.Hubler Toyota is focused on creating an amazing work environment for our employees because we realize that they are our greatest ass...[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
Service Manager

Service Manager

BeztakBeech Grove, IN, United States
[job_card.full_time]
Beztak, a national Real Estate Development, Construction, and Property Management company, wants you to join our family of talented individuals. We are seeking to hire bright, dynamic leaders who ha...[show_more][last_updated.last_updated_variable_days]
Team Leader – Service Desk (InsuraMatch)

Team Leader – Service Desk (InsuraMatch)

TravelersPennPkwy,Indianapolis
[job_card.full_time] +1
Taking care of our customers, our communities and each other.By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 17...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Service Manager

Service Manager

JX Enterprises, Inc.Indianapolis, IN, US
[job_card.full_time]
At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both inte...[show_more][last_updated.last_updated_30]
Service Desk Manager

Service Desk Manager

VirtualVocationsIndianapolis, Indiana, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Manager, Service Desk to lead the planning, organization, and daily operations of their Service Desk team.

Key Responsibilities

Lead and develop a high-performing Service Desk team to ensure high-quality customer service

Hire, train, and evaluate Service Desk staff while managing performance and attendance issues

Establish ITIL-aligned processes and manage incident escalation for complex issues

Required Qualifications

Bachelor's degree or equivalent combination of education and experience

Seven years of IT experience, with five years in a related role

Advanced knowledge of service desk best practices and ITIL

Experience managing a Service Desk team of twelve or more

ITIL, Six Sigma, or other relevant Service Desk / CI certification preferred