Service desk manager [h1.location_city]

Title

HR Service Desk Analyst

Location

RO, USA, AZ, Tempe, W Roosevelt Way

Description

The HR Service Desk Analyst is primarily responsible for the delivery of day to day HR activities to employees, Supervisors, and Managers, ensuring that the company upholds best practices and remains legally compliant. The HRC will partner closely with HRBPs and business leaders and will help foster a cohesive, productive, and positive work environment and strong team culture. This role will report to the HR Service Desk Manager. You're excited about this opportunity because you will... Build your HR resume and have an opportunity for an upward career trajectory. Enhance the employee experience for our employees (exempt & non-exempt). Work closely with seasoned HR professionals and incredible business leaders in a fast paced environment. Gain cross functional experience with other HR centers of excellence within the company Enhance your Workday knowledge by completing a high volume of employee support tasks Have an opportunity to utilize tooling and AI capabilities within the HR space What You'll Do Become the primary support for submitting and following up on People Operations tickets for things like manager / job detail changes in Workday Initially, perform internal mobility eligibility checks for employees applying for other roles at DoorDash (this will switch over to our Employee Relations team in the future) Adhere to department level policies and processes and answer questions for employees on these department specific approaches when they arise for the groups you support Support the HR Director and HR Business Partners with ad-hoc requests during critical annual cycles like performance review and compensation planning As we move to increasing manager's direct Workday access, you'll work to support clients on their learning and as an additional resource to answer questions to ensure a high level of adoption You will have a high level of access to confidential and business information and will be expected to maintain a high degree of confidentiality and discretion with regard to all matters, data, and documents We're excited about you because... You have at least years working in a professional environment, specifically in HR. You have strong computer skills, including the Google suite. You have experience working in / with Workday. You have a strong interest in a career in Human Resources and tech. You are a problem solver with a high bias for action. You are all about providing an amazing experience for your "customers.” You're a strong multi-tasker with an exceptional ability to prioritize and manage time effectively – you naturally focus on the right things and can seamlessly move between projects & tasks, without losing sight of what's important to do. You're naturally curious and have a self-starter personality – you always look for ways to innovate and improve, and don't need to wait for people to tell you what to work on. You can't help but ask what, why, and how. You're an outstanding communicator who builds strong working relationships You're gritty and able to hustle. You have excellent judgment and the ability to make sound decisions independently

Classification

TAC : Temporary Agency Worker

Remote Work Address

Remote Address Time Zone

Holiday Schedule

Work Schedule

Start Date

Aug ,

End Date

Nov ,

Allow for Remote

Yes

Requisition Process Type

Standard

Job Posting Rejected by PMO

N / A

Job Posting SLA Classification

Professional

Laptop

Yes