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Service desk manager [h1.location_city]

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Service desk manager • waterbury ct

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Service Productivity Manager

Service Productivity Manager

Rentokil InitialGavà, CT, es
Buscamos un / a profesional proactivo / a para unirse a nuestro sólido equipo de Operaciones.Tu rol será el motor que impulse la productividad diaria, identificando y resolviendo de inmediato cualquier...[show_more][last_updated.last_updated_variable_days]
Service Manager Trainee

Service Manager Trainee

Pep BoysSouthington, CT
[job_card.full_time]
Pep Boys is driven by its promise to its customers, "We go further to help you go farther.Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified P...[show_more][last_updated.last_updated_30]
Automotive Service Manager / Assistant Manager

Automotive Service Manager / Assistant Manager

MidasSouthington, CT, United States
[job_card.full_time]
Automotive Management Group is looking for an organized, detail oriented professional to manage the work flow of a busy Automotive Repair Shop. Here is why you should consider working for AMG Enterp...[show_more][last_updated.last_updated_30]
COUNTER MANAGER - FOOD SERVICE

COUNTER MANAGER - FOOD SERVICE

New Morning MarketWoodbury, CT, US
[job_card.full_time]
Counter Manager - Food Service.We are seeking a dynamic and customer-focused Counter Manager to lead our food service team and ensure an exceptional experience for our guests.This role offers an ex...[show_more][last_updated.last_updated_variable_days]
Service Center Manager

Service Center Manager

Valvoline Instant Oil ChangeWatertown, United States of America
[job_card.full_time] +1
At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people.We demonstrate that belief every day by living a safety culture that protects our team members ...[show_more][last_updated.last_updated_30]
Plan Manager- Full Service TEM

Plan Manager- Full Service TEM

Voya FinancialCT, Connecticut
[job_card.full_time] +1
Currently have 2 openings on this team • • • •.Manages all aspects of Full Service Tax Exempt plans, maintain and enhance relationships with existing clients, and help to contribute to increased profit...[show_more][last_updated.last_updated_30]
Service Dispatcher / Help Desk

Service Dispatcher / Help Desk

Integrity Systems & Solutions, LLCCheshire, CT, US
[job_card.full_time]
Are you great at assessing and allocating resources? Are you cool under pressure when time is of the essence? Are you meticulous in your attention to detail? If prioritization and delegation is in ...[show_more][last_updated.last_updated_30]
Service Desk Analyst

Service Desk Analyst

The University of ManchesterOxford Road
[job_card.temporary]
IT Services at the University of Manchester is a vibrant and fast-moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers.O...[show_more][last_updated.last_updated_30]
Service Manager

Service Manager

CT Pest SolutionsNaugatuck, CT, US
[job_card.full_time]
Salary : $75,000 - $100,0000 per year.Pest and Wildlife company that services most of Connecticut.As protectors of public health, ourmissionis to improve the quality of life for both our employees a...[show_more][last_updated.last_updated_30]
Front Desk / Medical Secretary

Front Desk / Medical Secretary

The Eye Care GroupConnecticut, US
[job_card.full_time]
The Medical Secretary position is a customer service based position comprised of duties at check-in, check-out and telephones including the Call Center based in the Waterbury office.Supports the Mi...[show_more][last_updated.last_updated_30]
Long Term Substitute Front Desk Greeter Snyder Girotti

Long Term Substitute Front Desk Greeter Snyder Girotti

Bucks County Intermediate UnitBristol, Connecticut, USA
[job_card.full_time]
Come work for the Bucks IU! A great opportunity to be part of a collaborative work environment with excellent employee benefit plan options PSERS pension plan and a flexible school calendar work sc...[show_more][last_updated.last_updated_variable_days]
ServiceNow Service Catalog Manager

ServiceNow Service Catalog Manager

KavaliroCo, CT
[job_card.full_time]
We are seeking an experienced and detail-oriented ServiceNow Service Catalog Manager to own the end-to-end lifecycle of our enterprise service catalog. This role will be the primary point of account...[show_more][last_updated.last_updated_variable_days]
Front Desk Clerk - Full time

Front Desk Clerk - Full time

Moody National CompaniesWaterbury, CT , USA
[job_card.full_time]
At Moody, we believe that people are the most important ingredient of any business.It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respec...[show_more][last_updated.last_updated_30]
Service Manager

Service Manager

MobilityWorksWaterbury, CT, United States
[job_card.full_time]
Our mission is to empower wheelchair users with the mobility, independence, and personal freedom they seek.Continue reading to discover how you can become a part of the team leading this important ...[show_more][last_updated.last_updated_variable_days]
CrossLab Service Account Manager – NY Metro

CrossLab Service Account Manager – NY Metro

AgilentCT, US
[filters.remote]
[job_card.full_time]
This role will reside in the Services & Support Division (SSD) and be responsible for service sales and account management in the New York Metro territory within the Northeast Region.The role will ...[show_more][last_updated.last_updated_variable_days]
Security Officer - Front Desk Concierge

Security Officer - Front Desk Concierge

Allied UniversalNaugatuck, CT, US
[job_card.part_time]
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and co...[show_more][last_updated.last_updated_1_day]
  • [promoted]
  • [new]
Front Desk Supervisor

Front Desk Supervisor

The Edge Fitness ClubsBristol, CT, US
[job_card.full_time]
Our corporate office reflects the culture of our gyms.We're enthusiastic leaders, hard-working and experts at what we do. Our corporate team supports our gyms by having a can-do attitude and rol...[show_more][last_updated.last_updated_variable_hours]
Administrative Services Manager I Limited Service

Administrative Services Manager I Limited Service

State of VermontWaterbury, Connecticut, USA
[job_card.full_time]
The Administrative Services Manager I will play a crucial role in supporting the Agency of Human Services (AHS) by assisting in various administrative functions related to contract management procu...[show_more][last_updated.last_updated_variable_days]
Front Desk Agent - Homewood Suites by Hilton Southington

Front Desk Agent - Homewood Suites by Hilton Southington

Briad Hotels | The Briad Group®Southington, CT, US
[job_card.full_time]
First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opp...[show_more][last_updated.last_updated_30]
Service Productivity Manager

Service Productivity Manager

Rentokil InitialGavà, CT, es
[job_card.variable_days_ago]
[job_card.job_description]

Descripción del empleo

Buscamos un / a profesional proactivo / a para unirse a nuestro sólido equipo de Operaciones. Tu misión será clave para garantizar la excelencia en el servicio en primera línea , transformando datos en acción y asegurando la máxima eficiencia de nuestro equipo técnico.

Tu rol será el motor que impulse la productividad diaria, identificando y resolviendo de inmediato cualquier desviación operativa.

Tus Responsabilidades serán :

Liderazgo Operativo Diario : Asumir el control diario de la actividad de los Técnicos de Servicio .

Gestión de KPIs y Desviaciones : Realizar el seguimiento exhaustivo de los KPIs de Operaciones . Serás responsable de diseñar e implementar planes de acción tácticos y correctivos para eliminar rápidamente cualquier desviación.

Toma de Decisiones Ágil : Actuar con autonomía, tomando decisiones rápidas y necesarias para garantizar el cumplimiento de los objetivos y la calidad del servicio.

Motor de Productividad : Trabajarás directamente con los técnicos a través de una gestión de seguimiento continuo , asegurando que cada miembro del equipo esté alineado y rinda al máximo potencial.

¿Qué buscamos en ti?

Buscamos un perfil con una mentalidad orientada a la eficiencia y el liderazgo práctico :

Liderazgo de Ejecución : Capacidad para influir y motivar al equipo técnico hacia el logro.

Pensamiento Analítico : Habilidad para interpretar KPIs y convertir datos complejos en soluciones operativas concretas.

Visión Táctica : Capacidad para diseñar planes de acción rápidos que corrijan desviaciones de forma inmediata.

Orientación a la Calidad y Cumplimiento : Compromiso total con los estándares de servicio de Rentokil.

Te integrarás un equipo con una trayectoria estable, un profundo conocimiento del sector y una cultura de apoyo mutuo. Si te motiva el desafío de optimizar el rendimiento y buscas un rol con impacto directo en el negocio, ¡esta es tu oportunidad!

Requisitos

  • Formación de grado superior, diplomatura o Formación Profesional de áreas de conocimiento relacionadas con gestión de operaciones / administración / empresariales.
  • Experiencia profesional previa : De 2 - 5 años realizando tareas de gestión de KPI’s y equipos de más de 10 personas.
  • Habilidades específicas : Altos conocimientos de herramientas de reporte, excel avanzado (tablas dinámicas), google sheets, etc…
  • Idiomas : Ingles valorable B2.
  • Información adicional : Disponibilidad para viajar un 25% del tiempo.

Información adicional

En Rentokil Initial, creemos en el poder de la diversidad. Nos comprometemos a crear un espacio donde todos / as se sientan valorados / as y respetados / as. Únete a nosotros siendo quien eres, porque aquí todos tienen un lugar.