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Service desk technician Jobs in Washington, DC

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Service desk technician • washington dc

Last updated: 11 days ago

Service Desk Manager

CenturiaAlexandria, VA, United States
Full-time

Location: Alexandria, Virginia.Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002... Show more

Service Desk Lead

Essnova Solutions, Inc.Washington, DC, US
Full-time
Quick Apply

SBA 8(a)/HUBZone-certified small business.We are on the hunt for leaders that are ready to shape the future of federal contracting.We have access to premier vehicles like GSA OA... Show more

Cloud Service Desk Representative

Info Gain ConsultingMclean, VA, USA
Full-time

Info Gain Consulting is currently seeking an exceptional Cloud Service Desk Representative to join our team.You will be supporting and provide invaluable support to the Congressional Budget office ... Show more

Service Desk Agent

SAICWashington, DC, US
$40,000.00 yearly
Full-time

SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation.The DOT Tier 1 agent is the first line of contact ... Show more

Service Desk Technician – Intermediate

Kwaan Bear IT SolutionsAdelphi, MD, USA
Full-time

Service Desk Technician – Intermediate .The Service Desk Technician – Intermediate provides Tier 1 and Tier 2 technical support to end users under the program.This role is critical to maintaining o... Show more

Service Desk Technician II

Terrestris Global SolutionsWashington, Dist. of Columbia, United States
Full-time +1

Are you looking for a Challenge?.Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a.IT Technology Services for the Central UN... Show more

Service Desk Technician (Tier 2)

AAC IncWashington, DC, US
Full-time

Tier 1 Technology Support Services.Contractors designated for the IT Service Desk Representative role must possess the technical expertise, communication skills, and customer service orientation ne... Show more

Video Teleconferencing and Service Desk Technician

Zayas Hendrick Mediaworks LlcWashington, DC, US
$40.00 hourly
Full-time

Zayas Hendrick Mediaworks LLC is looking for a skilled Video Teleconferencing and Service Desk Technician to join our team in Washington, DC.This is an exciting opportunity to work at the intersect... Show more

Service Desk Manager - Contingent

AretumArlington, VA, US
$105,000.00 yearly
Full-time
Quick Apply

Public Trust Eligibility Required.This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required backgr... Show more

Service Desk Technician

Trillion Technology SolutionsWashington, DC, USA
Full-time
Quick Apply

Job Specific Details and Tasks:Support and respond to tickets for ongoing complex Service Desk/System Engineering activities using ServiceNow for supporting the DFC IT infrastructure and Mobile dev... Show more

Service Desk Manager

Constellation WestAlexandria, VA, United States
Full-time

Citizenship required; favorable Tier 1 investigation (or immediate NBIS T1 suitability eligibility).Minimum five (5) years of successful Tier 1 support services leadership experience or equivalent.... Show more

Service Desk Manager

UnissantWashington, DC, USA
Full-time
Quick Apply

We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients.Working collaboratively, we advance missions and careers through a focus on hones... Show more

Service Desk Manager

Iron Bow TechnologiesWashington, DC, United States
Full-time

Washington, District of Columbia, United States.Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because "What we do matters!"... Show more

IT Service Desk Supervisor

Fawkes IDMWashington, DC, US
$110,000.00 yearly
Full-time
Quick Apply

Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk.Supervising the DC ... Show more

Service Desk Technician (Level I / Level II)

Dynamic Solutions Technology LLCWashington, DC, USA
Full-time
Quick Apply

Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Lev... Show more

Service Desk Manager

ICFWashington, DC, United States
Full-time

ICF is seeking an experienced Service Desk Manager to lead delivery of a modern, AI-enabled IT service desk supporting a federal technology program.Reporting to the Program Manager, this role owns ... Show more

Service Desk Manager

Leader Communications Inc. (LCI)Alexandria, VA, United States
Full-time

The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, a... Show more

Netflix IT Help Desk Technician

TradeJobsWorkforce22227 Arlington, VA, US
Full-time

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees.Work closely with your team to maintain high performance and efficiency.Stay adaptable to meet changing prio... Show more

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Service Desk Manager

Service Desk Manager

CenturiaAlexandria, VA, United States
30+ days ago
Job type
  • Full-time
Job description

Service Desk Manager

Location: Alexandria, Virginia

Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.

Job Responsibilities

  • Responsible for overall project management of complex, multi-task IT contracts.
  • Plans, organizes and manages groups of employees engaged in various technical duties.
  • Provides administrative and technical direction to personnel; has the corporate authority to recruit, hire, terminate personnel and commit corporate resources
  • Coordinates approved task order
  • Establishes improved procedures and controls, where necessary, to ensure that all services meet schedule and/or production
  • Provides the customer representatives the status and activities of personnel covered under contract
  • Responds to administrative or technical requests from the customer representative
  • Applies continuous evaluation and control measures; works without supervision.

Job Requirements

  • Holds ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Manager is preferred.
  • The manager shall demonstrate five (5) years of successful leadership or equivalent experience.
  • BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or equivalent.