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Service engineer • austin tx
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Field Service Engineer – Austin, TX Area
Location : Austin, TX (Field-based within a 50-mile radius)
Schedule : Monday–Friday, 8 : 00 AM – 5 : 00 PM
Employment Type : Direct Hire
Salary Range : $60,000 – $85,000 (Depending on Experience)
Benefits Overview : This position offers a competitive salary, comprehensive health benefits, paid time off, and opportunities for professional growth in a dynamic, technology-driven environment.
Travel : ~75% local travel; occasional travel outside Texas
Remote Work : Work from home when not traveling
We’re seeking a highly motivated Field Service Engineer to support customers in the Austin area with installation, maintenance, and optimization of Surface Mount Technology (SMT) automation equipment. This role combines hands-on technical work with remote customer support and offers a dynamic mix of field service and home-based troubleshooting.
Key Responsibilities :
- Install, configure, and start up SMT automation systems
- Perform retrofits, upgrades, and custom modifications
- Diagnose and resolve mechanical, electrical, software, and process issues
- Provide remote and on-site support to minimize customer downtime
- Conduct operator and maintenance training
- Advise on preventive maintenance and process optimization
- Prepare detailed service reports and technical documentation
- Track reliability and contribute to process improvements
- Act as a liaison between customers and engineering teams
- Communicate effectively with technical and non-technical stakeholders Qualifications :
- Education :
Bachelor’s degree in Mechanical, Electrical, or related Engineering field preferred
Prior experience with SMT automation equipment (preferred)
Ability to read electrical schematics and mechanical drawings
Excellent problem-solving and communication skills