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Service engineer • warren mi
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About us
We are a world-leading high-tech company developing maskless nanofabrication systems and characterization solutions. Defined by a dynamic environment that is at the forefront of tomorrows technological advances on a global scale we are seeking challengers ready to shape the future with us.
We are looking for individuals who thrive in visionary and collaborative environments bringing their unique strengths and their passion to make RAITH the innovative force it is. Interested to write the next chapters of our success story together with our 450-strong team
Your mission
- Work out of our Troy NY office and travel to support our customers in the Americas with most of the travel being in the Eastern US and Canada.
- Provide remote and on-site support for hardware and software related issues on Raith Nanofabrication systems.
- Perform instrument installations qualifications updates upgrades maintenance and repairs.
- Utilize technical expertise to gather and interpret system data to solve complex equipment issues quickly and effectively with support from Raith Technical Support Specialists
- Accelerate your learning curve by working out of our North American service support center and help maintain our Service Tools.
- Provide feedback for Continuous Improvement on systems and procedures.
- Communicate with colleagues and Customers at a professional and proactive level.
- Over time advance your career by becoming an expert in supporting multiple Raith product lines and providing escalation support for the most challenging issues.
Your Qualifications
Key Skills
MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting
Employment Type : Full-Time
Experience : years
Vacancy : 1