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Service manager • concord nc

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5967 - Supply Chain Customer Service Manager / Project Manager

5967 - Supply Chain Customer Service Manager / Project Manager

VeristaConcord, NC, US
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Supply Chain Customer Service Manager / Project Manager.Verista's 500 experts team up with the world's most recognizable brands in the life science industry to solve their business needs.The nature...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Full Time Assistant Customer Service Manager DLT

Full Time Assistant Customer Service Manager DLT

Harris TeeterConcord, NC, US
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Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the ove...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Champion

Service Champion

Taco BellHarrisburg, NC, US
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Live Más with a career at.We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Manager

Service Manager

Bridgestone AmericasConcord, NC, United States
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Company Overview • • Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, inclu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Manager

Service Manager

BridgestoneConcord, NC, United States
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Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.BSRO operates more than 2,200 company-owned stores, including Firestone Compl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Global Service Delivery Manager

Global Service Delivery Manager

Nile Global IncConcord, NC, US
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We envision an enterprise network that inherently defends against cyber threats, eliminates lateral attack vectors like ransomware, and operates free of complexity. Our goal is to deliver Campus Net...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Manager

Service Manager

Gecko HospitalityConcord, North Carolina, United States
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Charlotte, NC – Salary Up to $60,000 (DOE).Step Into Your Next Career Chapter as a Service Manager in Charlotte, NC!.Are you ready to elevate your career? We’re on the lookout for a dynamic, experi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
5967 - Supply Chain Customer Service Manager / Project Manager

5967 - Supply Chain Customer Service Manager / Project Manager

Verista, Inc.Concord, NC, US
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The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world's most pressing heal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Automotive Service Manager

Automotive Service Manager

Express oil changeConcord, NC, United States
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Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Automotive Service Manager

Automotive Service Manager

Express Oil Change & Tire EngineersConcord, NC, US
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Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Service Delivery Manager

Senior Service Delivery Manager

TD SYNNEXRemote, NC, US
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If you enjoy wearing many hats,.Senior Service Delivery Manager.This role serves the business in various capacities including leader, change agent, strategic consultant, program manager, subject ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Technician

Service Technician

Morrison MillworkHarrisburg, NC, US
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Morrison Millwork Service Technicians are responsible for completing work associated with service requests and handling customer service interactions. Service Technicians ensure excellent customer s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Technician

Service Technician

Subaru ConcordConcord, NC, US
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Automotive Service Technician / Mechanic.We will pay for ASE certifications!.Subaru Concord is looking for experienced Subaru technicians and Subaru Master technicians. While technicians are largely...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Assistant Service Manager

Assistant Service Manager

MANConcord, NC, United States
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We are currently seeking an Assistant Service Manager of a multi-line dealership to join the leadership team at Modern Hyundai Genesis in Concord, NC. The Service Manager will successfully run an ef...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Restaurant Manager - Full Service - Concord, NC

Restaurant Manager - Full Service - Concord, NC

HHB Restaurant RecruitingConcord, NC, US
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Are you a hardworking, service-minded leader with a real passion for the hospitality industry?.Are you looking to take a step towards building your restaurant manager career, instead of just workin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Service Team

Service Team

Panda Restaurant GroupKannapolis, NC, United States
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Join us as a Service Team Associate.We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Advisor

Service Advisor

Camping World HoldingsConcord, NC, US
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Camping World is seeking a Service Advisor to join our growing team.As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Manager-Concord-North Carolina

Customer Service Manager-Concord-North Carolina

KanthalConcord, NC, US
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Sales Customer Service Manager.Kanthal, part of the Alleima Group, is a world-leading brand for products and services in industrial heating technology and resistance materials.In this exciting role...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service

Customer Service

LowesHarrisburg, NC, United States
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Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
5967 - Supply Chain Customer Service Manager / Project Manager

5967 - Supply Chain Customer Service Manager / Project Manager

VeristaConcord, NC, US
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Supply Chain Customer Service Manager / Project Manager

Verista's 500 experts team up with the world's most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world's most pressing healthcare challenges. Verista provides innovative solutions and services that empower informed decision-making and are the result of our significant investment in our people and our capabilities.

Our ability to grow is driven by world-class people who thrive in a team environment and share our mission to enable life sciences clients to improve lives. Our talented and dedicated professionals are committed to making an impact every day.

Company Culture Guidelines & Values :

  • We empower and support our colleagues
  • We commit to client success at every turn
  • We have the courage to do the right thing
  • We encourage an inclusive environment where our colleagues feel respected, engaged, and challenged.
  • We constantly acquire new skills and learn from our experiences to enhance our collective expertise

Supply Chain Customer Service Manager Responsibilities :

  • This Supply Chain Customer Service Manager requires an understanding of the manufacturing processes and an ability to communicate status with multiple customers, as well as a desire to develop and maintain the highest possible standard of customer service. This role must also embrace the latest technology and systems to develop new and innovative means of communication with customers that enhance reputation and deliver exceptional service. The role requires a desire to understand the various customer requirements and be able to represent our facility in a highly professional, responsive, and detailed manner. This role has detailed interactions with customers, internal stakeholders, and International Distribution personnel to ensure orders deliver on-time and in-full to customer requirements. The Supply Chain Customer Service Manager is responsible for frequent, detailed communications with customers to ensure that customers' expectations are understood and fulfilled. Planning / Scheduling, Timely processing of anticipated delay reports (ADR's), General hub for all schedule related communication in the flow team; represent logistics at flow and process teams as required, Work directly with Master Schedulers and Inspection Planners to ensure we are meeting the needs of our partners, Capacity management, Generate, analyze, and report plant capacity analysis, Customer Service, Represent customer throughout order process priority setting / negotiations, Communicate status to customers & internal resources (escalating issues as appropriate), Coordinate steps when expediting is required, Work collaboratively to ensure order documentation requirements are met, Facilitate with multiple workcenters to support Forward processing and Final approval.
  • Establish effective internal relationships with key departments / functions, Establish relationships with customers (international & domestic personnel), Support customer service metrics and performance indicators, Monitor customers' forecasts, and service needs, Influence internal performance to meet customers' needs, Know the impact on customers when production plans change, Communicate regularly and proactively with customers, Leverage knowledge of customers to improve the service levels provided

    • Requirements :

  • Previous experience in using SAP
  • Positive attitude & demonstrate a customer service mindset
  • Organizational skills, prioritization skills, and attention to detail
  • PC and systems skills. Familiarity with SAP & demand management systems
  • Manufacturing / supply chain experience familiarity with processes, systems & products
  • Initiative and ability to work well under pressure and deadlines
  • Knowledge / Experience in Manufacturing, Packaging, and / or Customer Service
  • Strong organizational and Project Management skills
  • Knowledge of MRPII and OSSCE
  • Customer oriented
  • Excellent Computer skills (e.g., MRP, SAP, Excel)
  • Master Scheduling
  • Manufacturing in high speed / high volume production process
  • Extensive experience in MRP systems (preference is SAP)
  • Extensive Excel capability
  • Must have the ability to work onsite full-time in Concord, NC

    • National (US) Range $80,465 - $136,225 USD

    Benefits :

  • High growth potential and fast-paced organization with a people-focused culture
  • Competitive pay plus performance-based incentive programs
  • Company-paid Life, Short-Term, and Long-Term Disability Insurance.
  • Medical, Dental & Vision insurances
  • FSA, DCARE, Commuter Benefits
  • Supplemental Life, Hospital, Critical Illness and Legal Insurance
  • Health Savings Account
  • 401(k) Retirement Plan (Employer Matching benefit)
  • Paid Time Off (Rollover Option) and Holidays
  • As Needed Sick Time
  • Tuition Reimbursement
  • Team Social Activities (We have fun!)
  • Employee Recognition
  • Employee Referral Program
  • Paid Parental Leave and Bereavement

    • Verista collects and processes personal data in accordance with applicable data protection laws.