Service manager [h1.location_city]

Overview

At HomeTeam , we put people first We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.

Apply in minutes from your mobile phone!

Responsibilities

As a HomeTeam Service Manager, you can expect to :

• Ensure daily assigned revenue is completed
• Maintain a high level of service quality
• Standardize pest control technician service routes to improve route density
• Schedule and review daily routes with technicians
• Handle customer complaints; investigate and resolve customer service concerns
• Assist technicians with field service requests and delinquent accounts
• Order and maintain equipment, supplies and materials required for service work
• Create a positive work environment
• Attract and select high caliber employees, while maintaining qualified staff
• Actively manage performance and motivate service staff
• Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates
• Maintain appropriate certification / licensing as required by the state or by branch management
• Coordinate training and licensing of new and existing service personnel
• Coordinate and / or provide continuing training as needed
• Maintain truck inventory records and perform periodic inspections
• Delegate duties and examine work for accuracy and neatness
• Maintain record of all commercial vehicle licenses and pest control licenses
• Assist General / Branch Manager in other duties assigned
• Work weekends as necessary to assist the technicians
• Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.

There's plenty of perks too!

Why HomeTeam?

Qualifications

Minimum Requirements :

Physical Demands / Working Environment :

HomeTeam is an Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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