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Service manager • greensboro nc

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  • [promoted]
Service Manager

Service Manager

Hills Machinery - RJV EquipmentGreensboro, NC, US
[job_card.full_time]
The preferred candidate will be responsible for providing scheduling, communication and support for the service department. The candidate should possess excellent problem solving skills when interac...[show_more][last_updated.last_updated_variable_days]
Area Service Manager

Area Service Manager

Industrial Air IncGreensboro, NC, United States
[job_card.full_time]
To become an indispensable partner to building owners with mission-critical systems.As an integrated ODR mechanical solutions provider, the company seeks to create and scale long term, consistent r...[show_more][last_updated.last_updated_variable_days]
Automotive Service Manager

Automotive Service Manager

Express Oil Change & Tire EngineersGreensboro, NC, United States
[job_card.full_time]
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, a...[show_more][last_updated.last_updated_30]
  • [promoted]
Service Manager - Commercial Roofing

Service Manager - Commercial Roofing

Empire RoofingGreensboro, NC, US
[job_card.full_time]
Join a team thats building more than roofs were building a reputation for excellence.At ProconRoofing Corporation, we take pride in quality, safety, and doing things the right way.With operations a...[show_more][last_updated.last_updated_30]
Manager, Underwriting Customer Service

Manager, Underwriting Customer Service

Arch Capital Group Ltd.Greensboro, NC, United States
[job_card.full_time]
And ACCOUNTABILITIES - Assists VP / Director in managing a multiple shift operation that is responsible for several call groups, multiple email communication boxes, and queue management.Ensures agre...[show_more][last_updated.last_updated_variable_days]
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Manager, Field Service

Manager, Field Service

Genuine PartsGreensboro, NC, US
[job_card.full_time]
MI Field Service Manager is responsible for planning, managing, reviewing, and executing the field service operations to achieve output and quality objectives of one (1) field service shop with lar...[show_more][last_updated.last_updated_variable_days]
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Customer Retail Service Manager

Customer Retail Service Manager

MichaelsGreensboro, NC, US
[job_card.full_time] +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...[show_more][last_updated.last_updated_30]
  • [promoted]
Area Service Manager

Area Service Manager

Industrial AirGreensboro, NC, US
[job_card.full_time]
To become an indispensable partner to building owners with mission-critical systems.As an integrated ODR mechanical solutions provider, the company seeks to create and scale long term, consistent r...[show_more][last_updated.last_updated_variable_days]
Service Manager I

Service Manager I

BH Management Services, LLCGreensboro, NC, United States
[job_card.full_time]
As the Service Manager I, youll have a big mission.If you choose to accept it, your mission will be to coordinate the work of employees who repair and maintain buildings / facilities.Prepares work sc...[show_more][last_updated.last_updated_variable_days]
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Client Service Manager

Client Service Manager

Marsh & McLennanGreensboro, NC, US
[job_card.full_time]
Client Service Manager At Marsh McLennan Agency.Award winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people.The industry's brightest ...[show_more][last_updated.last_updated_variable_days]
Service Delivery Manager

Service Delivery Manager

VirtualVocationsGreensboro, North Carolina, United States
[job_card.full_time]
A company is looking for a Service Delivery Manager to help meet and exceed client expectations by supporting consumers on their software and services. Key Responsibilities Manage client site impl...[show_more][last_updated.last_updated_30]
  • [promoted]
LTSS Service Care Manager

LTSS Service Care Manager

Carolina Complete HealthGreensboro, NC, US
[job_card.full_time] +1
You could be the one who changes everything for our 28 million members.Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you&rsquo...[show_more][last_updated.last_updated_30]
Automotive Service Manager

Automotive Service Manager

Modern INFINITI GreensboroGreensboro, NC, United States
[job_card.full_time]
Service Manager – Modern Infiniti of Greensboro, NC.Modern Infiniti, Greensboro, NC.Modern Infiniti of Greensboro is seeking an. This is a key role responsible for leading a.The ideal candidate is a...[show_more][last_updated.last_updated_1_day]
Client Service Manager

Client Service Manager

Marsh McLennanGreensboro, North Carolina, USA
[job_card.full_time]
Award winning inclusive Top Workplace culture doesnt happen overnight.Its a result of hard work by extraordinary people.The industrys brightest talent drives our efforts to deliver purposeful work ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Automotive Service Manager

Automotive Service Manager

Burlington KiaGreensboro, NC, US
[job_card.full_time]
Are you looking for the next step in your career? Burlington Kia is seeking a Service Manager to take our Service Department to the next level. Happy employees make happy customers, and we reward in...[show_more][last_updated.last_updated_variable_days]
Automotive Service Manager

Automotive Service Manager

Midas LEGGETT AUTOGreensboro, NC, United States
[job_card.full_time]
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or year...[show_more][last_updated.last_updated_30]
Manager, Field Service

Manager, Field Service

Genuine Parts CompanyGreensboro, NC, United States
[job_card.full_time]
MI Field Service Manager is responsible for planning, managing, reviewing, and executing the field service operations to achieve output and quality objectives of one (1) field service shop with lar...[show_more][last_updated.last_updated_variable_days]
Automotive Service Manager

Automotive Service Manager

Express oil changeGreensboro, NC, United States
[job_card.full_time]
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through exce...[show_more][last_updated.last_updated_30]
  • [promoted]
LTSS Service Care Manager

LTSS Service Care Manager

Spectraforce TechnologiesGreensboro, NC, United States
[job_card.full_time]
Managing a case load for healthcare members with LTSS (Long Term Support / Services) needs.Monthly and quarterly member contact and will include 80% travel. Will require a driver's license.Complete as...[show_more][last_updated.last_updated_30]
Service Manager

Service Manager

Hills Machinery - RJV EquipmentGreensboro, NC, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

The preferred candidate will be responsible for providing scheduling, communication and support for the service department. The candidate should possess excellent problem solving skills when interacting with customers and technicians. A tremendous emphasis is placed on follow through and a positive attitude. Responsibilities include dispatching both emergency requests as well as ongoing maintenance work both in shop and field. Your ability to work effectively under pressure is a must.

Essential Duties

  • Answer phones and receive requests for service, quotes and installation.
  • Confirm with customer scheduling of work.
  • Track progress, check repair status of Technicians to ensure the timely servicing of customer orders.
  • Schedule, assign work to Field and Shop Service Technicians.
  • Opens and update work orders.
  • Analyze customer problems and prepare reports and problem logs as requested.
  • Assists in time card entries, reviewing, closing and invoicing work orders.
  • Maintains customer files.
  • Manages daily KPI’s and P&L’S.
  • Works hand in hand with parts and sales managers to create a customer friendly environment.
  • Communicates with the credit department to ensure financial needs are met.
  • Maintain a professional and proper personal appearance at all times adhering to company policy.
  • Flexible to work after hours when needed to meet customer needs.
  • Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports.
  • Performs related duties as assigned.

Requirements Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

  • High school diploma or (GED) equivalent, with college or trade school preferred.
  • Proficient in the use of a computer and related software (Word, Excel, etc.).
  • Strong written and verbal communication skills.
  • Strong problem solving skills and be detailed oriented with a high level of accuracy.
  • Basic math skills.
  • Ability to perform duties with a sense of urgency, exceeding customer expectations.
  • Ability to work with minimal supervision.
  • Excellent organizational skills.