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Service manager Jobs in New york ny

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Service manager • new york ny

Last updated: 5 days ago

Service Manager

done right hood fire safetyBrooklyn, NY, US
Full-time

Service Manager - Job Description.The Service Manager is responsible for overseeing the office's scheduling department and ensuring that daily service operations run smoothly and efficiently.This p... Show more

Service Manager

tacombiNew York, NY, US
Full-time

Founded in 2005 on the balmy beaches of the Yucatan, Tacombi is a quickly growing Mexican taqueria and hospitality company based in New York City.We are always on the look out for awesome talent to... Show more

Food Service Manager

epic healthcareNewark, NJ
Full-time

NOW HIRING: Food Service Director.We are a dedicated nursing home committed to providing exceptional care to our residents.Our team of professionals works collaboratively to create a nurturing and ... Show more

Field Service Manager

technical safety servicesNew York, NY, US
$81,000.00–$104,000.00 yearly
Full-time
Quick Apply

Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States.Our customers include leading life sciences and healthcare companies and renowned re... Show more

Service Manager

new day executive searchBrooklyn, NY, United States
Full-time

We're seeking an experienced Service Manager to lead front-of-house operations and deliver an exceptional guest experience in a dynamic Brooklyn restaurant.This is a hands-on leadership role for a ... Show more

Guest Service Manager

trade jobs workforce10011 New York, NY, US
Full-time

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.Handle guest issues, complaints, and request... Show more

 • Promoted

Conference Service Manager

public hotelNew York, NY, United States
$80,000.00–$90,000.00 yearly
Full-time

Location 818 Greenwich Street, New York, NY, 10014, United States.Employee Type FT Salary Manager.Description Requirements Summary. Show more

Customer Service Manager

hobby lobbyNew York
Full-time

New opportunity available for a Customer Service Manager.The Customer Service Manager position is one of hourly store management.Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are... Show more

Service Manager - Brooklyn

honeygrowBrooklyn, NY, United States
$21.00 hourly
Full-time

Honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions.Founded on the principles of bringing people together ... Show more

District Service Manager

aldevronNew York, NY, United States
$135,000.00–$160,000.00 yearly
Full-time

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?.At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies... Show more

District Service Manager

sendx medicalNew York, NY, United States
$135,000.00–$160,000.00 yearly
Full-time

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?.At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies... Show more

Service Delivery Manager

transit technologiesNew York, NY, United States
Full-time

Service Delivery Manager Paratransit Operations.Lead the teams, providers, and partnerships that keep transportation moving.About Us: Transit Technologies serves as the parent company to a diverse... Show more

Service Delivery Manager

ace stackNew York, NY, United States
Full-time +1

Loc: New York, NY / New Jersey, NJ / Connecticut, CT.The Service Delivery Head will be responsible for driving revenue growth, account expansion, and new logo acquisition for the BFSI Infrastructur... Show more

Food Service Manager

destinationone consultingNewark, NJ, United States
Full-time

Destinationone Consulting specializes in recruitment across diverse sectors, including Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, Food and more.We a... Show more

Service Manager

burlington storesBrooklyn, NY, United States
$27.60–$42.55 hourly
Full-time

As an operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operatio... Show more

Service Manager

haddad plumbing heatingNewark, NJ, US
Full-time
Quick Apply

Company Overview Haddad Plumbing and Heating Inc.Been in Business for 25 Years Servicing New Jersey, New York City, and Westchester County in Mid-Rise and High-Rise buildings with Exceptional Work ... Show more

Service Delivery Manager

tata consultancy servicesLong Island City, NY, United States
$100,000.00–$150,000.00 yearly
Full-time

Must have technical/functional skills:.Infrastructure Operations Management.Project Delivery & Transition Management.Technical Escalation Management.Business Continuity & Disaster Recovery Planning... Show more

Service Account Manager

zonesJersey City, NJ, United States
$45.00–$49.00 hourly
Temporary

When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones F... Show more

Food Service Manager

trade jobs work force10081 New York, NY, US
Full-time

Hire, train, oversee, and sometimes fire employees Order food and beverages, equipment, and supplies Oversee food preparation, portion sizes, and the overall presentation of food Inspect supplies, ... Show more

 • Promoted

Senior Service Manager

palma nycNew York, NY, USA
$76,000.00–$82,000.00 yearly
Full-time
Quick Apply

Job Title: Senior Service ManagerLocation: West Village, New York CityEmployment Type: Full-TimeAbout the Role:We are a refined, Italian restaurant in the West Village rooted in warm hospitality, t... Show more

Service Manager

Service Manager

done right hood fire safetyBrooklyn, NY, US
30+ days ago
Job type
  • Full-time
Job description

Service Manager - Job Description

The Service Manager is responsible for overseeing the office's scheduling department and ensuring that daily service operations run smoothly and efficiently. This position coordinates service appointments, supports scheduling staff, addresses customer concerns, and ensures that emergency service requests receive prompt and appropriate attention.

Key Responsibilities

  • Manage daily scheduling operations, including service appointments, technician assignments, schedule changes, and customer communication.
  • Supervise and support the scheduling team, providing direction, training, and assistance as needed.
  • Monitor workflow and technician availability to ensure appointments are assigned efficiently and completed on time.
  • Prioritize emergency service requests and confirm they are promptly assigned, communicated, tracked, and resolved.
  • Handle customer issues and complaints professionally, working toward timely and satisfactory resolutions.
  • Communicate with customers regarding appointment times, delays, service updates, and follow-up needs.
  • Coordinate with technicians, office staff, and management to prevent delays and resolve operational problems.
  • Review open service calls and follow up on incomplete, delayed, or unresolved jobs.
  • Maintain accurate records of schedules, customer concerns, emergency requests, and service outcomes.
  • Identify opportunities to improve scheduling procedures, customer service, response times, and overall efficiency.
  • Ensure company policies and service standards are consistently followed by the scheduling department.
  • Provide management with updates regarding scheduling performance, staffing concerns, customer complaints, and urgent service matters.

Qualifications and Skills

  • Strong leadership, organization, and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Ability to remain calm and professional when handling emergencies or upset customers.
  • Strong time-management skills and the ability to manage multiple priorities.
  • Experience in scheduling, dispatching, customer service, or service operations.
  • Comfortable using scheduling software, email, phone systems, and standard office programs.
  • Ability to make sound decisions in a fast-paced environment.

Performance Expectations

The Service Manager is expected to maintain an organized and productive scheduling department, ensure emergency calls receive immediate attention, resolve customer concerns professionally, and help create a smooth service experience for both customers and field personnel.

Benefits:

Medical

Vision

Dental

401k


  • Bachelor's degree in Business Administration or a related field.
  • Minimum 5 years of experience in a management role within the service industry.
  • Proven track record of improving service operations and customer satisfaction.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Familiarity with industry safety standards and regulations.