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Service representative [h1.location_city]

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Service representative • richmond va

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  • [promoted]
Customer Service Representative

Customer Service Representative

KoalafiRichmond, VA, US
[job_card.full_time]
Customer Service Representative.At Koalafi, we believe in a world where no one has to put an important purchase on hold.That's why we're making it easier for more people to pay for big purchases ov...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

JonesbororealtycompanyRichmond, Virginia, USA
[job_card.full_time]
Position : Customer Service Representative.We are a team of dedicated professionals who are passionate about helping people find their dream homes and making the buying and selling process as smooth...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Representative

Customer Service Representative

ASCENDINGRichmond, VA, US
[job_card.full_time]
Location : Richmond, Virginia (100% On-site).Summary : We are seeking a detail-oriented Customer Service Specialist for a one-year contract. This role is crucial for delivering exceptional front-line ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Representative

Customer Service Representative

MidasRichmond, VA, US
[job_card.part_time]
Weekend Customer Service Representative.Midas of Richmond cares about our community.And we care about creating the kinds of experiences and interactions with our customers that build loyalty.How we...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

VirtualVocationsRichmond, Virginia, United States
[job_card.full_time]
A company is looking for a Customer Service Representative - Remote.Key Responsibilities Provide inbound / outbound telephone support to customers and agents, addressing various inquiries Assist w...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

TEKsystemsSandston, VA, United States
[job_card.full_time]
Customer Service Rep / Dispatcher - Onsite (Sandston, VA) • •Schedule : • Monday-Friday, 8 : 00 AM-5 : 00 PM (1hour lunch). Location : • Onsite in Sandston, VA.Experience Level : • Intermediate.About the Role • W...[show_more][last_updated.last_updated_variable_days]
Customer Service Representative

Customer Service Representative

vTech SolutionGlen Allen, VA, United States
[job_card.full_time]
The Customer Service Representative role involves providing excellent customer service by offering appropriate information and directing clients to the correct departments.The ideal candidate will ...[show_more][last_updated.last_updated_variable_days]
Customer Service Representative

Customer Service Representative

CaliberRichmond, VA, United States
[job_card.full_time]
Customer Service Representative.Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting an...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Representative

Customer Service Representative

CopartSandston, VA, US
[job_card.full_time]
Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and techno...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Financial Service Representative

Financial Service Representative

Langley Federal Credit UnionRichmond, VA, US
[job_card.full_time]
Financial Service Representative.Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to...[show_more][last_updated.last_updated_30]
Patient Service Representative

Patient Service Representative

Richmond Gastroenterology Associates, Inc.Richmond, VA, United States
[job_card.full_time]
Join Richmond Gastroenterology Associates Inc.Full-Time Patient Service Representative and immerse yourself in a dynamic healthcare environment! This onsite role offers you the chance to make a tan...[show_more][last_updated.last_updated_variable_days]
Patient Service Representative

Patient Service Representative

Forefront DermatologyGlen Allen, VA, United States
[job_card.full_time]
Come join our team! We have an immediate need for a.Patient Service Representative in our Glen Allen, VA clinic!.If you are ready to make an impact every day, and thrive in a fast-paced environment...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Representative

Customer Service Representative

Corporate Transportation GroupGlen Allen, VA, US
[job_card.full_time]
MediDrive is a rapidly growing NEMT (Non-Emergency Medical Transportation) startup focused on providing a better experience for members who depend on transportation to access healthcare.Our Richmon...[show_more][last_updated.last_updated_variable_days]
Field Service Representative

Field Service Representative

EatonSandston, VA, United States
[job_card.full_time]
Eaton’s ES AMER ESS division is currently seeking a Field Service Representative.Eaton has the largest and most experienced team of field services technicians and engineers in the industry, offerin...[show_more][last_updated.last_updated_variable_days]
Customer Service Representative

Customer Service Representative

RTD Talent Solutions, LLCGlen Allen, VA, United States
[job_card.full_time] +1
RTD Talent Solutions is proud to represent a fast-growing NEMT (Non-Emergency Medical Transportation) technology startup that is redefining how patients access care. This innovative organization lev...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

Quipt Home MedicalRichmond, VA, US
[job_card.full_time]
Customer Service Representative / h2pQuipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.We are loo...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

Automatic Leasing ServiceRichmond, VA, US
[job_card.full_time]
Join Our Team as a Customer Service Representative!.Be the reason someone smiles today.Help us deliver an exceptional customer experienceone interaction at a time!. Are you a natural problem-solver ...[show_more][last_updated.last_updated_30]
Customer Service Representative

Customer Service Representative

Michael and Son ServicesRichmond, VA, United States
[job_card.full_time]
Michael and Son Services has been in business since 1976.Our mission is to exceed our customer's expectations and provide a memorable experience. Electrical, Plumbing, HVAC, Handyman, and Restoratio...[show_more][last_updated.last_updated_variable_days]
Customer Service Representative

Customer Service Representative

KoalafiRichmond, VA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Customer Service Representative

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how we're transforming the financing experience and joining our team?

What You'll Do

We are in search of a Customer Service Representative to assist in providing exceptional customer service to our rapidly growing customer base. This associate would have the unique opportunity to grow alongside the company and help shape the future direction.

This associate will help manage customer relationships through daily inbound and outbound, proactive contact. This associate will be the point of contact fielding inbound communications, and responsible for addressing any questions regarding accounts with timely and accurate information. Attentiveness to customer needs and a positive attitude are a must. We are looking for someone with strong customer service experience and sound judgment who is trustworthy and able to work quickly, efficiently, and independently. We are looking for a flexible, customer-oriented individual who is ready to hit the ground running & help us scale. In this role, you will :

  • Provide excellent customer service
  • Resolve inbound inquiries and issues independently and escalate as needed
  • Proactively identify any trends in customer issues and synthesize feedback to share with product team
  • Initiate contact with customers in order to resolve account issues
  • Be flexible to perform a number of different tasks as needed, as we continue to test out new technologies and onboard enterprise merchants

About You (Qualifications)

  • Excellent verbal communication skills
  • Bachelor's degree or HS Diploma
  • 1-2 years in a Call Center environment preferred
  • Proactive in identifying trends in customer issues and surfacing to the right internal stakeholders
  • Proficiency with the Microsoft Office Suite (Excel / Word)
  • Candidate must be able to work independently, unsupervised, and efficiently
  • Desire to work in a fast-paced, dynamic entrepreneurial environment
  • Bilingual in Spanish preferred
  • Location Requirement : This position requires regular in-person attendance at our office (Richmond, VA). Candidates must already be located within a commutable distance to our office location, as relocation assistance is not available at this time.

    • Why Choose Koalafi

    A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.

    Benefits

    At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best :

  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days + 11 paid holidays
  • 401(k) retirement with company matching
  • Student Loan & Tuition Reimbursement
  • Commuter assistance
  • Parental leave (maternal + paternal)
  • Inclusion and Associate Engagement Programs

    • Who We Are & What We Value

  • We focus on what's most important
  • We set clear expectations and deliver
  • We embrace challenges to reach our full potential
  • We ask, "How can this be better?"
  • We move fast together