Service representative [h1.location_city]
[job_alerts.create_a_job]
Service representative • santa rosa ca
Client Service Representative
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VCA Animal HospitalsSanta Rosa, CA, United States- [job_card.full_time]
- [job_card.part_time]
VCA PetCare West is looking to expand its team with a new Client Service Representative!
Location : 1370 Fulton Road, Santa Rosa Ca 95401
Schedule : Full-Time, Part-Time
Compensation : $ 19 - 22 / hr depending on experience and skill sets
VCA PetCare West is a multi-doctor practice proudly serving Santa Rosa, CA. We are dedicated to exceptional patient care, client education, and a collaborative, service-driven environment. We're seeking a like-minded individual who values teamwork, communication, and exceptional client service.
THE POSITION :
Duties include, but not limited to :
- Customer service functions, including : greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
- Scheduling and confirming appointments
- Placing outbound calls for follow-ups and reaching out to prospective clients
- Presenting and explaining fees, including processing payments
- Creating and presenting treatment plans based on the doctor's recommendations.
- Answering questions regarding services and cost
- Managing medical records, charts, reports and correspondence
QUALIFICATIONS :
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Below are some of the many benefits of joining the team!
It's time to apply
Ready to grow with a collaborative and supportive team? Apply now! We look forward to getting to know you!
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.