Service worker [h1.location_city]

Reports to : Store Manager or Front End Supervisor

The purpose of this position is to create a sincere connection with our customers through polite and courteous service, while ensuring the appearance of the sales floor creates a desirable shopping experience.

Traits and Requirements :

• Must be at least 18 years of age
• Ability to concentrate and pay close attention to detail
• Eye-hand coordination to sort, grasp, color coordinate, and tag.
• Ability to perform basic math calculations
• Excellent customer service and communication skills
• Ability to read and write

Physical Skill Requirements :

Lifting and Carrying up to 10 lbs.

Pushing and pulling 4 - 6 lbs. or force

Standing 90% of the time

Repetitive use of hands-100% of the time

Reaching overhead-20% of the time

Pushing and pulling-30% of the time

Bending and crouching-40% of the time

Grasping items with hands -90% of the time

Working Conditions :

Exposure to the public-ongoing continual basis

Exposure to temperature fluctuations periodically

Flexible with scheduling changes due to store needs and sales events

May require overtime on occasion due to store needs

Supplies :

Apron

Name Tag

Buggy or small rolling rack

Sizing rings

Color Dividers

Essential Duties and Responsibilities % of Time

Customer Engagement- Provides customers with fast, friendly and courteous service. Responds to customer's questions and / or takes initiative to find answers for them. Greet and assist customers on the sales floor while making eye contact and smiling. -Continually

Assessing Sales Floor - When not servicing customers, walk the sales floor, straightening and organizing as needed. Remove trash from sales floor. -40%

Processing - Operate the cash register and receive payment from customers in cash or credit card, accurately count and provide change to customers as required. Ring up and bag one item at a time. -20%

Work Area - Maintain cleanliness and organization of the work area for safety and the most efficient production possible. Keep area free of debris and large items and entire area should be cleaned prior to leaving. -Continually

Safety - Provide our customers and team members with a hazard-free environment by following company safety guidelines and procedures. This includes cleaning up breakages or spills promptly, following guidelines and reporting any hazard or injury to a supervisor. Leave cash drawer closed until exchange of monies. Never walk or turn away with the cash drawer open. -Ongoing

Communication - Cashier will communicate with the public in a courteous manner. Communicate to Manager or Supervisor of issues or potential hazards within the store. Communicate with fellow employees in a respectful manner to inspire a spirit of teamwork. -Ongoing

Meeting Targets - consistently balance your cash drawer at the end of every shift without any overage or shortage. -Continually