Service writer [h1.location_city]

Description

WORK LOCATION : Huntsville, AL

SALARY RANGE : The anticipated salary range for this role is $85,191 - $109,733 annually. This range reflects a good faith estimate based on the targeted level for the role and typical compensation benchmarks across U.S. locations. Actual compensation may vary depending on the selected candidate's qualifications, experience, geographical location, and internal alignment.

FLSA STATUS : Exempt

SUMMARY

Edge Autonomy is seeking a highly skilled and detail-oriented Technical Writer with Arbortext XML authoring experience to join our team, specializing in the documentation and communication of Unmanned Aerial System (UAS) technology. The ideal candidate will have a strong background in technical writing and XML authoring with a keen ability to translate complex technical concepts into clear, concise, and user-friendly documentation. This individual will need to be a self-starter with a team first-minded set who shows initiative and is driven to jump in when they see help is needed. This role involves working closely with our engineering and product development teams to create comprehensive manuals, user guides, and technical specifications for our cutting-edge product. This individual would report to the technical publications manager.

RESPONSIBILITIES

The following job functions are a basic requirement but are not limited to and may be assigned other duties.

• Create and maintain the company XML .
• Transfer existing documents into XML format.
• Develop, write, and maintain high-quality documentation for hardware and software, including user manuals, installation guides, and troubleshooting procedures as required.
• Collaborate with engineers, product managers, and other stakeholders to gather technical information and ensure accuracy and completeness of as required.
• Conduct validation and verification events as required.
• Ensure all documentation adheres to company standards and industry best practices.
• Conduct regular reviews and updates of existing documentation to reflect product updates and improvements.
• Assist in maintaining customer user accounts.
• Capture photographs of installation and removal procedures as required.

REQUIRED QUALIFICATIONS

The following are a non-exhaustive list of qualifications for the position :

PREFERRED QUALIFICATIONS

EDGE AUTONOMY BENEFITS

CLEARANCE REQUIREMENTS

This position may require access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and / or the Export Administration Regulations ("EAR"). To comply with the requirements of the ITAR and / or the EAR, applicants will be asked to provide specific documentation to verify a US person's status under the ITAR and the EAR.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

The work environment may involve a standard office setting while also incorporating elements of a production area. Employees will use standard office equipment, including computers, and must demonstrate stamina to sit or stand while maintaining attention to detail despite potential interruptions. The role may require occasional activities such as walking, climbing, stooping, crouching, and bending. Vision is necessary for reading printed materials and a computer screen, while hearing and speech are essential for effective communication both in person and over the telephone. Additionally, the position may necessitate travel by air or automobile. Employees may be required to use personal protective equipment, including safety glasses, safety shoes, and shop coats, to ensure safety in the production environment. Employees may be able to lift up to 30 pounds as needed.

EDGE AUTONOMY IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Edge Autonomy is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources. Continued employment remains on an "At-Will" basis.