Service writer [h1.location_city]
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Service writer • richmond va
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The Customer Service Division of DPU is seeking a skilledProcess Writer to develop creative and engaging content for various operationalareas.
This includes job / desk aids, process reminders, procedu...[show_more][last_updated.last_updated_variable_days]
Shaw Systems is a national software development company that has an established record of solid financial performance and an excellent reputation for providing quality products.We are seeking a mot...[show_more][last_updated.last_updated_30]
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work.
We offer affordable benefits, profit sharing bonuses, ...[show_more][last_updated.last_updated_30]
TW / Presentation Designer (Infra).Please note this role will sit hybrid onsite 3 days per week.Further details are below for review.
Richmond, VA or Pennington, NJ.Must be able to work onsite 3 day...[show_more][last_updated.last_updated_30]
Hourly Wage : $14 - $27 per / hour The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance...[show_more][last_updated.last_updated_variable_days]
Posted on February 13, 2026Published By.Our client is seeking a highly skilled Technical Writer with proven experience in developing clear, concise, user-friendly documentation for complex technica...[show_more][last_updated.last_updated_1_day]
Clients is seeking a highly skilled Technical Writer with proven experience in developing clear concise user-friendly documentation for complex technical products.
This position plays a critical ro...[show_more][last_updated.last_updated_1_hour]
This role is ideal for someone who : .Is a meticulous reader and writer with a drive to learn about cloud technology at a national scale.
Can interpret expert input to craft proposal content that is i...[show_more][last_updated.last_updated_variable_days]
A company is looking for Creative Writers to support AI research through flexible, hourly contract work.Key Responsibilities Evaluate AI-generated content and provide feedback on creative writing...[show_more][last_updated.last_updated_1_day]
Aptos, sans-serif"> The Virginia Department of Elections (ELECT) is seeking a highly skilled Technical Writer with proven experience in developing clear, concise, user-friendly documentation...[show_more][last_updated.last_updated_30]
The client is seeking a highly skilled Technical Writer with proven experience in developing clear, concise, user-friendly documentation for complex technical products.
This position plays a critica...[show_more][last_updated.last_updated_variable_hours]
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India.
Infojini Consulting is recognized as o...[show_more][last_updated.last_updated_30]
Translate complex concepts into clear, concise and accessible language for technical and non-technical audiences.Manage multiple documentation projects and meet established deadlines.Collaborate wi...[show_more][last_updated.last_updated_1_day]
Title : Technical Writer 4 Location : Richmond, VA< / b&g...[show_more][last_updated.last_updated_1_day]
The Virginia Department of Elections (ELECT) is seeking a highly skilled Technical Writer with proven experience in developing clear, concise, user-friendly documentation for complex technical prod...[show_more][last_updated.last_updated_1_day]
Entry-Level Customer Service Entry Writer I.Monday-Friday, 8 : 00 AM - 5 : 00 PM.We are a leading partner for U.Our team ensures smooth, timely, and accurate customs clearance, helping clients navigate...[show_more][last_updated.last_updated_variable_days]
Midas of Richmond cares about our community and we care about creating the best possible experience for our customers.As a Service Writer / Advisor, you will be joining the highest performing team in...[show_more][last_updated.last_updated_30]
As a Proposal Writer, you will play a key role on the team to support new business development efforts in written responses to Federal, State or Commercial RFIs, RFPs, Market Research, Sources Soug...[show_more][last_updated.last_updated_30]
Translate complex concepts into clear concise and accessible language for technical and non-technical audiences.Manage multiple documentation projects and meet established deadlines.Collaborate wit...[show_more][last_updated.last_updated_less]
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Content writer
STIRichmond, VA, United States[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Education : Bachelor's degree in English, Communications, Technical Writing, or a related field. Experience : Minimum of 3 years of experience in technical writing, content creation, or a similar role within a utility or operations environment. Skills : Strong writing and editing skills with a keen eye for detail. Ability to understand and translate technical information into clear, concise documentation. Excellent communication and interpersonal skills. Ability to work independently and manage multiple projects simultaneously. High level of competence in technology, including AI, website updating, OneDrive, and other complex digital sharing tools. Experience in the utility industry, particularly in water and gas operations. Familiarity with modern software applications used in content creation and distribution. Experience writing process and procedures for customer service or a call center
Job Title : Content Writer
Location : Richmond, VA
Duration : 12+ Months
The Customer Service Division of DPU is seeking a skilledProcess Writer to develop creative and engaging content for various operationalareas. This includes job / desk aids, process reminders, procedural checklists,FAQs, operating procedures, and other relevant documentation. The idealcandidate will be proficient in the Microsoft Suite, Teams, and possess atoolkit of modern software applications to enhance content creation anddistribution.
Key Responsibilities :
- Content Development : Create and manage comprehensive documentation such as standard operating procedures (SOPs), job aids, FAQs, newsletters, and other relevant content for employee consumption.
- Collaboration : Meet with business owners and front-line staff to understand business needs and translate these into clear, actionable content. Work closely with internal stakeholders to ensure alignment and consistency in messaging, branding, and style.
- Editing and Quality Control : Edit existing content to ensure voice, grammar, and style are consistent with established branding and style guidelines.
- Framework Development : Develop and maintain a standard operating procedure framework to support consistent and effective content development.
- Regular Updates : Review and update information on a daily, weekly, and monthly basis to ensure all content remains current and relevant.
- Updates and Maintenance : Stay up to date on operational changes and ensure all content is current and relevant. Create and schedule process reminders, distribute process changes, and other time-sensitive information via Microsoft Teams for multiple division channels.
- Content on Demand : Respond to urgent content creation requests, delivering high-quality materials within tight deadlines.
Qualifications :
Proficient in Microsoft Office Suite, Teams, and Canva.
Preferred Qualifications :
Experience writing process and procedures for government or federal regulations.