Service writer [h1.location_city]

Location : Remote, California

Employment Type : FullTime

Location Type : Remote

Department

Product

Compensation :

$155.7K - $183K - Offers Equity

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click here (https : / / confluentbenefits.com) .

Overview

We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

About the Role :

Confluent is looking for an expert Technical Writer to help document Confluent, a more complete distribution of the Apache Kafka distributed streaming platform. We are looking for a writer with a passion for technology and communication. Confluent has a culture that values documentation, which means you will get contributions from engineers, the community, and more! You will make it easy for developers to build a streaming platform and put it at the heart of every company.

What You Will Do :

Work cross-functionally with Engineering, Product, Support, and more to create best-of-breed documentation that ensures customer success.

Produce documentation with unified examples, consistent style, and jaw-dropping quality.

Create documentation in an SEO-friendly, LLM-optimized, searchable, browsable, and automated way.

What You Will Bring :

5+ years experience writing technical documentation for an external developer audience.

Excellent writing, editing, and verbal communication skills.

Demonstrated portfolio of work that sets the bar for technical documentation.

Ability to work in a modern documentation toolchain, including Git and GitHub experience.

Experience using reStructuredText, Markdown, or equivalent.

Experience reading code in languages such as Java or Python.

Experience using cloud products and documenting distributed systems technologies.

Proven project management and cross-team collaboration skills.

Experience using generative AI tools such as Cursor or GitHub Copilot to help with content creation, code summarization, or to improve writing clarity

Bachelor's Degree in English, Technical Writing, Computer Science, Learning Technology, or related field.

Ready to build what's next? Let's get in motion.

Come As You Are

Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.

We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.