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Supervisor, Customer Services

Supervisor, Customer Services

Envoy AirChattanooga, TN, US
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Join a team committed to providing outstanding service at Envoy Air, a stable, secure, and fast-growing airline.Amazing employee flight privileges within the American Airlines global network.Traini...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Member Services Representative

Member Services Representative

Fitness Holdings - Crunch FitnessHixson, TN, US
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Crunch Fitness is looking for Membership Sales Representatives to join our growing team.Come change lives through fitness!. Are you looking for a career opportunity in one of the fastest growing fit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Administrative Services Assistant

Administrative Services Assistant

Apidel TechnologiesChattanooga, TN, US
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Under general supervision, is responsible for professional staff work of routine through average difficulty in relieving an executive of Administrative detail. and performs related work as required...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Tax Services Senior Manager - FSO - Private Tax Services, EDGE

Tax Services Senior Manager - FSO - Private Tax Services, EDGE

EYChattanooga, TN, United States
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At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Environmental Services Attendant

Environmental Services Attendant

SodexoChattanooga, TN, United States
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Environmental Services Attendant • •Location : • • ERLANGER BARONESS HOSPITAL - 63112010 • •Workdays / shifts • • • •_ : _ • • Varying shifts, days / hours (open availability preferred).More details will be p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Exterior Services Technician

Exterior Services Technician

Wal-MartChattanooga, TN, United States
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Conduct grounds maintenance activities in parking lots, exterior buildings, and surrounding areas to uphold cleanliness standards. Walmart is hiring Landscape Technicians! You will make an impact as...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Hospital Services Supervisor

Hospital Services Supervisor

Insight GlobalChattanooga, TN, United States
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A community blood bank is looking for a Hospital Services Supervisor who will report to the Hospital Services Manager.This person will be responsible for communicating with vendors and clients (loc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Deskside Services

Deskside Services

Noblesoft TechnologiesChattanooga, Tennessee, USA
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A Hardware Microsoft (preferred) ITIL (Preferred) CCNA (preferred).PC (Desktop Laptop) Tablet (Windows Apple Android) Printers (Network Desk) Smart Phones Desk Phones. Video Conference Rooms Device...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Member Services Representative

Member Services Representative

Crunch FitnessChattanooga, TN, US
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Membership Sales Representative.Crunch Fitness is looking for Membership Sales Representatives to join our growing team.Come change lives through fitness!. Are you looking for a career opportunity i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Manager Food-Nutrition Services

Manager Food-Nutrition Services

Common Spirit HealthHixson, TN, US
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Manager Food-Nutrition Services.CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Desk Side Services

Desk Side Services

VDart IncChattanooga, Tennessee, USA
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Relevant Experience : 3 Years minimum.Certification : A Hardware Microsoft (preferred) ITIL (Preferred) CCNA (preferred). Hardware Support : PC (Desktop Laptop) Tablet (Windows Apple Android) Print...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Administrative Services Managers

Administrative Services Managers

MercorChattanooga, Tennessee, US
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About the Role • • Mercor is seeking experienced • •Administrative Services Managers • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Building Services Coordinator

Building Services Coordinator

Covenant CollegeLookout Mountain, GA, US
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Covenant College Job Description.Join a team of employees who are committed to an exciting mission to offer the world biblically grounded men and women equipped to live out extraordinary callings i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Shift Manager – Guest Services

Shift Manager – Guest Services

Sonic Drive-InChattanooga, TN, US
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Hot burgers, cold shakes, and little moments of magic right in the neighborhood.At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day.Working at SONIC, y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Specialty Services Technician

Specialty Services Technician

STERISChattanooga, TN, United States
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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. At STERIS, we help our Custome...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Guest Services Representative

Guest Services Representative

WoodSpring Suites ChattanoogaChattanooga, TN, US
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Directs and controls the activities in the lobby and front desk area to ensure that guests receive outstanding customer service according to WoodSpring Hotels Brand Standards policy.Directs other e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Guest Services Representative

Guest Services Representative

InTown SuitesChattanooga, TN, US
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Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests.We prioritize small gestures that make a big difference. That starts with our staff! We a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Sales Representative - Facility Services

Sales Representative - Facility Services

Tennessee StaffingChattanooga, TN, US
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Cintas is seeking a Sales Representative to focus on new business-to-business account development in our Facility Services Division. Responsibilities include prospecting, cold calling, setting appoi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Member Services Representative

Member Services Representative

Fitness Holdings LLC DefunctHixson, TN, United States
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Crunch Fitness is looking for Membership Sales Representatives to join our growing team.Come change lives through fitness!. Are you looking for a career opportunity in one of the fastest growing fit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Supervisor, Customer Services

Supervisor, Customer Services

Envoy AirChattanooga, TN, US
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Job Title

Join a team committed to providing outstanding service at Envoy Air, a stable, secure, and fast-growing airline.

We offer :

  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)

Responsibilities

Coordinate the day-to-day station operations by leading and organizing the activities of Agents / Clerks to ensure a safe working environment and on-time dependability.

Ensure adequate operational coverage; responsible for scheduling and manpower utilization

Maintain a safe, dependable and consistent operation

Conduct Agent observations

Schedule and administer local training including new hire training

Investigate and resolve operational issues as well as customer service issues

Will be provided company uniforms and must adhere to uniform policy

Participates on operational conference calls, station audits and prepares various reports

Maintains records such as time and attendance, personnel files and performance

Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.

  • Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
  • Use appropriate reservation / ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
  • Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
  • Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
  • Load, unload, sort, and appropriately transfer passenger baggage, cargo / freight, and company materials
  • Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in / out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
  • Collaborate with the internal team to ensure a safe and on-time departure
  • May clean the interior of the aircraft, clean and service aircraft lavatories, and / or work in the Baggage Service Office to track the location of baggage
  • For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip : Agent Video

    #envoyoversight

    Qualifications

    Requirements

    In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.

  • Minimum Age : 18
  • High school diploma or GED equivalent
  • Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role.
  • Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
  • Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
  • Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
  • Must be able to perform all duties in various weather conditions and time constraints
  • Ability to read, write, fluently speak and understand the English language
  • Possess the legal right to work in the United States
  • Position Preferences

  • A minimum of one year of customer service experience
  • Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and / or ramp operations
  • Additional Details

  • Tattoos, body piercings and / or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
  • Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Candidates must be able to secure appropriate airport authority and / or US Customs security badges, in addition to clearing other airport related requirements, if applicable
  • In locations handling US mail, must be able to pass a US Postal Service background check
  • This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and / or alcohol violation(s) or refusal(s) to test before hiring him / her into a safety-sensitive position
  • Please note : The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

    Envoy Air is an Equal Opportunity Employer Minorities / Women / Veterans / Disabled.