Proficient reading and writing skills.Strong customer service skills.Greet all members & guests with a smile and wish them well as they exit the club.
Check in all members and guests in accordan...[show_more][last_updated.last_updated_30]
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[job_card.full_time]
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[job_card.full_time]
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[promoted]
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TradeJobsWorkForce95119 San Jose, CA, US
[job_card.full_time]
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Member Services Representative
Crunch - Bay AreaSunnyvale, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
[job_card.part_time]
[job_card.job_description]
Reports to :
Manager
Requirements :
Fluent in English
Proficient reading and writing skills
Computer Skills
Special Skills :
Strong customer service skills
Responsibilities :
Membership Sales
Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere, which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Sell retail products
Schedule member services : tanning, etc
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Opening and closing duties
Meetings :
Monthly or Weekly Department Meetings Employee Training Meetings