Shop manager [h1.location_city]
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Shop manager • seattle wa
- [promoted]
Shop Manager - Kirkland, WA
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See's CandyKirkland, WA, US- [job_card.full_time]
Work Is Sweet!
'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.
Job Description Summary :
As a Retail Shop Manager, you play a crucial role in the success of our See's Candies retail shop. Leading a dedicated team, your responsibilities include driving sales, ensuring top-notch customer service, and overseeing all shop operations in line with See's guidelines and values.
Job Description :
Key Responsibilities :
- Lead the shop's team, creating a sales-focused and customer-centric environment.
- Set an example by achieving daily, monthly, and annual sales goals.
- Communicate and implement company direction, policies, and programs.
- Delegate tasks, ensure team compliance, and provide necessary follow-up.
- Resolve customer and employee concerns in a professional and timely manner.
- Train and develop team members on company programs, policies, and procedures.
- Provide professional coaching and feedback to the team.
- Drive recruitment, selection, and recommendation of qualified candidates.
- Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
- Monitor and control expenses to meet budgetary goals.
- Manage procedures related to cash handling, protection of company assets, and banking.
- Maintain accurate timekeeping records and approve weekly payroll promptly.
- Ensure compliance with state and federal laws related to wages and breaks.
- Implement weekly work schedules in collaboration with District Sales Managers.
- Manage paperwork to meet established deadlines, covering banking, new hires, and inventory.
- Other duties as assigned.
Minimum Qualifications :
The pay rate for this position is $27.60 per hour. Join the See's Candies family and be part of a tradition of sweetness that has delighted generations!
See's is an EOE. See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).