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Brand & Social Media Marketing Manager

Chargebee is a leading provider of billing and monetization solutions, empowering businesses with recurring revenue models to streamline operations, capture actionable insights, and drive growth. Chargebee is trusted by businesses of all sizes, including Zapier, Freshworks, DeepL, Cond Nast, and Pret A Manger, and is proud to have been consistently recognized by customers as a Leader in Subscription Management on G2.

Chargebee is looking for a Brand & Social Media Marketing Manager to join our Corporate Marketing & Communications team to shape and amplify our brand voice across platforms, deepen engagement with our community and audiences, and grow our brand's visibility in the tech and AI ecosystems. This role requires a blend of brand storytelling, strategic execution, message distribution, platform-savviness, and cross-functional collaboration.

You'll do well in this role if your background lies in writing and strategic thinking; you are excited by personally building reach and authentic community online; you have strong opinions on what platforms, formats, and messages work best; and you have a proven track record of developing novel, fun, and strategic ways to resonate with B2B audiences. You will exercise independent judgement and discretion in your role.

Roles and Responsibilities

Brand Voice & Social Platform Strategy

• Own and evolve Chargebee's social brand voice, ensuring consistency, distinctiveness, relevance, and business impact across platforms.
• Develop and execute a channel-specific strategy tailored to our Ideal Customer Profile (ICP) and key personasspecifically on LinkedIn and X)while experimenting with emerging and new-to-us platforms like Substack, Reddit, Instagram, and Bluesky.
• Keep tabs on competitor social strategies, market conversations, and platform changes, and translate these insights into actionable improvements.

Content Planning & Creation

Engagement & Community Building

Measurement & Optimization

Enablement & Employee Advocacy

Operational Excellence & Innovation

Must Have

Benefits

Want to know what it means to work for a company that genuinely cares about you? Check out just a few of the benefits we give our employees :

We are Globally Local With a diverse team across four continents, and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood. We value Curiosity We believe the next great idea might just be around the corner. Perhaps it's that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, and then figure out answers to them. Customer! Customer! Customer! Everything we do is driven towards enabling our customers' growth. This means no matter what you do, you will always be adding real value to a real business problem. It's a lot of responsibility, but also a lot of fun.

Compensation Data

Salary Range : The base salary range for this role is between US$110,000 and $120,000. Chargebee is committed to offering competitive and equitable compensation packages. The final salary will be determined based on a variety of factors, including experience / qualifications, location, and the pay of employees in similar positions. You will also be eligible for equity and benefits.