Talent.com

Spa coordinator Jobs in Chicago, IL

Create a job alert for this search

Spa coordinator • chicago il

Last updated: 2 days ago

Spa Receptionist

East Bank ClubChicago, IL, US
$19.00 hourly
Part-time
Quick Apply

The Spa Receptionist will help foster the culture through self-leadership, passion, integrity, creativity and hospitality.The Receptionist supports the Spa Manager/Director, and ensures the client ... Show more

Care Coordinator

SYNERGY HomeCareChicago, Illinois
Full-time
Quick Apply

Synergy HomeCare of Northeast Chicago is seeking an experienced Care Coordinator / Case Manager with IDOA, CCP, CCU, or Managed Care Organization (MCO) experience to join our growing team.This role... Show more

Clinic Spa Manager

Massage EnvyChicago, Illinois, United States
$55,000.00 yearly
Full-time
Quick Apply

Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you... Show more

HR Coordinator

Brookfield PropertiesChicago, IL, United States
$28.50 hourly
Full-time

The Human Resources Coordinator is a key role within the Human Resources function and provides administrative and project coordination support for the HR teams.This role provides great exposure to ... Show more

Spa Receptionist

Fitness Formula ClubsChicago, IL, United States
$16.60 hourly
Part-time

Your Role as a Spa Receptionist:.As a Spa Receptionist at FFC, you'll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional.You'll be ... Show more

Coordinator

Health Care Service CorporationChicago
$41,700.00 yearly
Full-time

At HCSC, our employees are the cornerstone of our business and the foundation to our success.We empower employees with curated development plans that foster growth and promote rewarding, fulfilling... Show more

MDS Coordinator

Aperion Care InternationalChicago, IL
Full-time

SIGN-ON BONUS SUBJECT TO TERMS AND CONDITIONS, AND MUST MEET MINIMUM HOURS WORKED REQUIREMENT).The MDS Coordinator is responsible for the accurate and timely completion of all Medicare/Medicaid cas... Show more

Event Coordinator

Happy CamperChicago, IL, United States
Full-time

Happy Camper is looking for an Events Coordinator to join our team! This is a position that is tasked with the booking, planning and coordinating of all Happy Hospitality restaurant events.The succ... Show more

Sales Coordinator

Waltz HealthChicago, Illinois, United States
Remote
Full-time

Waltz Health is looking for an organized, persistent, and friendly Sales Coordinator.Teamwork, collaboration and execution will be critical to success in this role.You will own the sales support an... Show more

Events Coordinator

Vedder PriceChicago, IL, United States
$60,000.00 yearly
Full-time

Vedder's Chicago office is seeking an Events Coordinator.The Events Coordinator is responsible for supporting and executing various firm events such as seminars, conferences, webinars and other spe... Show more

Sales Coordinator

Study HotelsChicago, IL, US
Full-time
Quick Apply

The Study at University of Chicago  is looking for a highly organized and detail-oriented  Sales Coordinator  to be a part of our team.In this position, you will be responsible for t... Show more

Spa Receptionist

Midtown Athletic ClubChicago, IL, United States
Full-time

Our Spa Receptionists create positive lasting impressions by providing enthusiastic greetings, warm assistance, and genuine farewells.Whether taking reservations or helping a guest feel comfortable... Show more

Credit Coordinator (Collections Coordinator)

Dentons US LLPChicago, IL, United States
$70,000.00 yearly
Full-time

Credit Coordinator (Collections Coordinator).Atlanta, GA, USHouston, TX, USChicago, IL, USKansas City, MO, USDallas, TX, USNewport Beach, CA, USLos Angeles, CA, USWashington DC, DC, USSan Diego, CA... Show more

3PL Coordinator

Concordance Healthcare SolutionsChicago, IL, United States
$45,760.00 yearly
Full-time

At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward.Concordance is committed to our guiding princip... Show more

Staffing Coordinator

Solve IT Strategies, Inc.Chicago, IL, United States
Full-time

Full Time (Total FTE between 0.Analytical ability is required to problem solve.Strong oral and written communication skills.Ability to proofread staffing schedules for errors.Excellent organization... Show more

Concierge Coordinator

Insight Hospital and Medical CenterChicago, IL
Full-time

Insight Hospital and Medical Center Chicago,.Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville ar... Show more

Spa Coordinator @ Allyu Spa

Allyu SpaChicago, Illinois, United States
$18.00 hourly
Part-time
Quick Apply

Allyu Spa is currently interviewing for a Part-Time Front Desk Coordinator.Our Front Desk Coordinators play an essential role in shaping the guest experience at Allyu Spa.This position offers the o... Show more

Spa Receptionist

Fitness Formula Clubs (FFC)Chicago, IL, US
$16.60 hourly
Part-time

Your Role as a Spa Receptionist:.As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional.You’ll be ... Show more

Spa Receptionist, Lincoln Park

KohlerChicago, IL, United States
$12.40 hourly
Part-time

Spa Receptionist, Lincoln Park.Our Kohler Waters Spa team at Lincoln Park offers more than 50 innovative spa services using the healing properties of Earth’s mineral-rich waters and provides an oas... Show more

Service Coordinator

ThresholdsChicago, IL, United States
$50,000.00 yearly
Permanent

The Service Coordinator, Continuum of Care reports to the Team Leader, Service Integration and is responsible for coordinating referrals and linkages to clinically indicated services supporting hou... Show more

People also ask
Spa Receptionist

Spa Receptionist

East Bank ClubChicago, IL, US
30+ days ago
Salary
$19.00 hourly
Job type
  • Part-time
  • Quick Apply
Job description

The Spa Receptionist will help foster the culture through self-leadership, passion, integrity, creativity and hospitality. The Receptionist supports the Spa Manager/Director, and ensures the client receives a warm, friendly, and professional interaction on every visit. The Receptionist is responsible to stay abreast of all Spa events, provider preferences and Spa offerings. The Receptionist ensures proper bookings within the Spa, and maintains strong and professional communications with managers, employees and clients.

Rate of Pay: $19.00 per hour, plus 5% commission. This is role is considered entry-level.


Flexibility with early mornings and weekends required. Must be able to adapt to changing schedule.

Key Responsibilities:

Customer Service/Leadership

  • Provide quality customer service to all clients to ensure we deliver high level of hospitality & integrity, while providing a world-class experience, to help our members live well.
  • Treat members, guests & employees with fairness, integrity, positivity and consistency.
  • Delivers a strong & consistent work ethic.
  • Attends trainings and meetings as scheduled.
  • Inspires greatness.

Daily Operations

  • Act as support system to our Spa Manager/Director & staff.
  • Independently handle difficult service situations as they occur, and demonstrate excellent communication and problem solving abilities with solid judgment.
  • Ensures a positive client experience at all contact points.
  • Administrative work to include but not be limited to: cash handling and payment transaction accuracy, booking accuracy, order receiving, inventory support and assistance, stocking and display of products, and other administrative tasks as assigned by the Manager/Director.
  • Promptly answer all incoming calls in a professional and concise manner, to ensure booking accuracy. Returning calls as needed for appointment changes and/or cancellations.
  • Retail product sales required, to include staying abreast of products offered by manager-provided and self-education.
  • Strong communication and teamwork with the Spa staff, establishing and maintaining the confidence of the staff.
  • Thorough understanding of the opening and closing procedures.
  • Thorough understanding of our operating system, and proactively communicate challenges and/or enhancements with supervisor.
  • Thorough understanding and support of our online booking system, through both the client and employee perspectives, as well as of our booking and cancellation requirements.
  • Non-member bookings must obtain a credit card on file during the booking process.
  • Answer all inquiries for Spa.
  • Processing of credit cards and gift cards.
  • Maintain employee bank and full responsibility of own cash handling and reconciliations.
  • Offer clients beverage, robes, sandals, and any other comfort needs.
  • Upkeep of overall Spa cleanliness, to include but not be limited to straightening furniture, beverage station, counter tops, tool sanitization, retail displays, storage areas, room cleanliness & maintaining standards, pick up of towels, trash and magazines, and front desk organization.
  • Stocking all Spa supplies necessary to include, but not be limited to back bar product needs, retail displays, robes, sandals, tools and towels.
  • Strong communication with management for stock replenishment.
  • Strong communication with Manager/Director for any extraordinary situations and/or conversations that may occur within the Spa.

Presence

  • Present a professional image with appropriate hair, make-up (if applicable), and attire, as well as overall presence.
  • Follows dress code guidelines as outlined by Human Resources, to include wearing the name tag on the front right chest.
  • Greets all clients with a prompt, warm, and professional welcome.
  • Remains positive at all times.
  • Cell phones and food is not permitted in view behind the desk.
  • Personal issues should never be discussed with clients or co-workers while in the Spa, and should be redirected when/if necessary.
  • Personal belongings should be completely tucked away at all times while in the Spa.
  • Speak in a soft tone while in the Spa.

Shift Preparation

  • Arrives no less than 5 minutes before shift start, and no more than 15 minutes prior to shift start.
  • Time clock use is required for shift start, breaks, and shift end.
  • Email should be checked and responded to upon shift arrival, and throughout shift as needed.

Accountabilities

  • All bookings must include the guest name, member number (if applicable), phone number and service.
  • Phone calls must be promptly answered with professionalism and consistency, to include following phone scripts for new clients, to ensure qualifying questions are thoroughly answered for proper booking of service with the appropriate stylist.
  • Appointments should be confirmed with the client immediately upon booking to ensure accuracy.
  • Appointment distribution must be handled fairly throughout the Spa.
  • Cash handling and personal employee bank must be reconciled upon each shift.
  • Communicate with co-worker when stepping away from the desk is necessary.
  • Cell use is not permitted while on shift, in the Spa.
  • Food should not be consumed while in the Spa. Our Place is provided for breaks.
  • Ensure no employee other than the Manager/Director and Receptionists are behind the front desk.
  • Clear communication with service provider on any appointment bookings, changes and/or cancellations.
  • Attend meetings and trainings as communicated by the Spa Manager/Director.

Requirements

  • Standing, sitting, smiling and communicating for sustained periods of time.
  • Frequent lifting up to 25 pounds.
  • Movement with fingers, hands, wrists and arms.
  • Ability to grasp and reach, sometimes above shoulder level.
  • Ability to stoop, kneel and crouch.

Qualifications

  • Experience with working in a luxury, upscale environment with strong hospitality focus preferred.
  • Ability to multitask, works well under pressure, and able to work in a fast paced environment.
  • Ability to work weekends and be flexible with schedules.
  • Exceptional organizational, written and oral communication skills.
  • Ability to problem-solve on the spot.
  • Must be able to sell Spa/Salon retail products.
  • Microsoft Office Suite.
  • Ability to type efficiently and adapt to comprehensive computer programs.
  • Minimum three months’ Salon/Spa experience preferred, or comparable service environment.

Benefits

Time Off & Retirement

  • Paid Time Off
  • 401(k) with company match up to 3%
  • Value Sharing (Profit sharing)
  • Holiday Bonus
  • Paid Parental Leave


Health & Wellness:

  • Comprehensive health, vision, and dental insurance
  • HSA and FSA enrollment options
  • Short- & Long-Term Disability options
  • Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
  • Long-Term Care options: Coverage up to 50% of annual income
  • Accident and Critical Illness Insurance
  • EAP (Employee Assistance Program)
  • Pet Insurance through MetLife


Employee Perks:

  • Free workout privileges
  • Employee discounts in the Pro Shop, Spa & Salon services and in the Market
  • Parking and transit benefits (pre-tax deduction)
  • Access to Tickets at Work discounts
  • Tuition reimbursement

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.