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Operations Supply Chain Engagement Manager

Practice Group: Operations, Energy, Industrials

Location: Chicago, New York, Boston, Dallas, Houston, Washington D.C., Toronto, San Francisco

Role: Operations Supply Chain Engagement Manager

Practice Overview: Operations

We work with clients across industries to help them manage and optimize their operations through improving cost efficiency, reducing supply chain risk, and optimizing footprint to become market leaders in their industry. We help them find strategic solutions to address the challenges they face, optimize their operating model to deliver the best service and increase the operational performance while minimizing operating cost. We focus on developing solutions which can be immediately implemented in collaboration with clients' teams and can rapidly bring visible and sustainable results.

Supply Chain Capability

Oliver Wyman develops innovative and impactful solutions to increase the performance and results of our clients supply chain processes and networks.

We support our clients along their end-to-end supply chain, helping them have greater visibility and solve their most critical supply chain issues. From input material sourcing to production, distribution, and services, we partner with businesses across a broad range of industries and geographies to ensure their supply chain produces the best value and allows them to compete in the global marketplace.

We typically start assignments with strategic questions, but our client relationships extend way beyond PowerPoint decks. Throughout our projects, we help our customers build their own capabilities and upskill their workforce, ensuring their people can collaborate independently, efficiently, and that their teams have sufficient agility to swiftly cope with disruption.

To maximize value creation, we have developed a broad supply chain management toolkit, including artificial intelligence-driven tools, like our machine learning-based forecasting platform. We combine this with our deep project expertise and proven methods and approaches.

Role

Our consulting roles offer excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience. As a professional member of our firm, your initial responsibilities will include:

• Managing the execution of individual project workstreams. This typically includes developing hypotheses; managing data collection, model creation and analyses; guiding the team to conduct primary and secondary research; creatively tackling information limitations; and surfacing insights
• Synthesizing findings / insights from interviews, client working sessions, and research into written presentations; reviewing and discussing with clients and other stakeholders
• Supporting our Partner group in project delivery through accurate and high-quality execution
• Managing a team of 2-4 consultants on a daily basis to ensure each team member can effectively and efficiently deliver the tasks
• For Principal: managing multiple workstreams with a team of 6-8 consultants; also directly managing mid-senior level of clients (e.g., VP of operations or above)
• For Principal: effectively develop proposals and actively lead / participate in BD efforts and pitching process

Desired Skills and Experience

Operational:

• Operations experience in discreet or continuous manufacturing industries
• Experience across the operations product development, planning, procurement, manufacturing, logistics, distribution depth in any of these desired
• Experience in leading or being part of improvement efforts in operations space

General:

• Strong curiosity and continuous learning mentality
• Strong problem structuring and analytical skills
• Critical thinking and attention to detail
• Ability to work independently under ambiguity and lead others to navigate through ambiguity and uncertainty
• Refined written communication and oral presentation skills

Desired Capabilities:

• Experience in tools/systems for supply chain optimization and IT-enablement preferred
• Certifications - Strong preference on Certified Supply Chain Management Professional (CSCMP), American Production and Inventory Control Society (APICS / ISCM) OR Institute for Supply Management (ISM)
• For Principal Level: Experience with proposal development, strong commercial instincts, and interest.

Work History:

• Experience with a top tier management consulting firm preferred
• 4-7+ years of consulting experience in operations in the industry and / or with consulting firms
• 6-8+ years for Principal

Why work at Oliver Wyman?

Working as part of our global, entrepreneurial company, you'll do meaningful work from day one. We're looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there's no "one size fits all" - we hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement. We have a collaborative, supportive and impactful team environment - we want you to bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don't take themselves too seriously.

Our Values & Culture

We're serious about making OW a rewarding, progressive, enjoyable and balanced place to work.

• Self-starters and free thinkers who work well in a team

We are individuals who are self-starting, motivated, energetic, entrepreneurial about what we do

• Common aspiration, collective endeavor, shared success

We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us

• Straightforward, open, respectful interaction

We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

• Opportunity without artificial barriers

We value merit and believe that to create a true meritocracy we need to remove artificial barriers to opportunity

• Balanced lives

We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm. We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other's time and are sensitive to how it is used. We are an output not input-based culture, have respect for people's personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.