Support analyst h1.location_city

WE ARE HEALTHCARE SYSTEMS OF AMERICA. Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of America (HSA) is more than a healthcare provider-we're a community built on excellence, innovation, and compassion. If you're looking for a career that makes a difference, empowers you to grow, and gives you the opportunity to impact lives, HSA is where you belong.

Healthcare Systems of America operates 8 community hospitals across 3 states. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities.

WHAT WE OFFER

• Career Growth & Development - We are an essential, stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members can benefit from.
• Supportive & Inclusive Culture - We foster an environment where every team member is valued, heard, and empowered to succeed.
• Meaningful Work - Every day, you'll contribute to patient care, cutting-edge medical solutions, and life-changing treatment and technologies.

POSITION SUMMARY

The Security Analyst performs investigations and analysis to support cybersecurity operations across HSA Hospitals' Microsoft-centric environments. This role reviews SOC escalations, conducts internal investigations, and collaborates with team members to remediate threats and improve security processes with consideration for HIPAA compliance and privacy.

PRIMARY RESPONSIBILITIES

• Analyze and validate security incidents escalated by the SOC provider.
• Perform proactive investigation of alerts generated internally from Microsoft Windows, server, and Azure environments.
• Document findings, create incident tickets, and assist in remediation planning.
• Support vulnerability management and threat hunting activities.
• Contribute to improvements in security processes, playbooks, and reporting.
• Maintain awareness of emerging cyber threats relevant to healthcare and Microsoft environments.
• Interpret and apply HIPAA security and privacy requirements in daily operational work.

EXPERIENCE/EDUCATION REQUIREMENTS

• Bachelor's degree in Cybersecurity, Information Technology, or related field, or equivalent real-world experience and job history in security operations or analysis.
• 2+ years of experience in security analysis, incident response, or SOC operations.
• Strong familiarity with Microsoft Windows operating systems, server infrastructure, and Azure environments.
• Understanding of HIPAA compliance and its relevance to security operations.

CERTIFICATIONS PREFERRED

• Security+, CySA+, GCIH, or similar.