Support engineer h1.location_city
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Support engineer • grand prairie tx
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We are looking for a high-energy, driven.KMS Lighthouse is an industry leader in knowledge management, working with Fortune 500 and Fortune 1000 enterprise-level customers.If you’re inter...[show_more][last_updated.last_updated_30]
A client of Innova Solutions is immediately hiring for a.Position type: Fulltime, Contract to Hire.Location: Waco, TX/ Irving, TX.Provide remote or onsite troubleshooting for Windows OS issues (log...[show_more][last_updated.last_updated_variable_hours]
Irving, TX (near 114/Beltline).Overtime may be required during the week and occasionally Saturdays from 7:00 AM 11:00 AM.Auto-finance company is seeking a detail-oriented Support Specialist to assi...[show_more][last_updated.last_updated_variable_days]
Information Technology Professional (IT/CTN/IS).Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by oper...[show_more][last_updated.last_updated_variable_days]
Contact Center Support Engineer II.Overview Under general direction, the Contact Center Engineer II is a mid-level position responsible for performing routine to moderately complex maintenance, sup...[show_more][last_updated.last_updated_variable_days]
Company Name: PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No.Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to one week per month Sa...[show_more][last_updated.last_updated_variable_days]
Under general direction, the Contact Center Support Engineer II is a mid-level technical role responsible for maintaining, supporting, and enhancing contact center systems across both on-premises a...[show_more][last_updated.last_updated_variable_days]
Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Fast, friendly and customer focused...[show_more][last_updated.last_updated_30]
We are customer obsessed, innovative, and have the best culture in retail.The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles ...[show_more][last_updated.last_updated_variable_days]
Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r...[show_more][last_updated.last_updated_30]
Arlington, TX (Remote Available).Part-Time or Full-Time Options.Performance-based with bonus opportunities.The Client Support Representative provides assistance to individuals seeking help with coo...[show_more][last_updated.last_updated_variable_days]
The IT Support Engineer is responsible for providing technical support and service delivery across multiple client environments.Engineers in this role handle a combination of help desk and support ...[show_more][last_updated.last_updated_variable_days]
Sales Support Analyst - Tier 1.PBS Systems is looking for a Sales Support Analyst to join our Client Services team.As a Sales Support Analyst, you will provide excellent support to our new and exis...[show_more][last_updated.last_updated_variable_days]
We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo...[show_more][last_updated.last_updated_30]
We are looking for someone who thrives in a welcoming, customer service-oriented environment with.If you enjoy building strong relationships with clients, then look no further and apply today!.Seas...[show_more][last_updated.last_updated_variable_days]
Citibank, seeks a Legal Support Officer for its Irving, Texas location.Duties: Participate in the design, development, delivery and maintenance of best-in-class Compliance Risk programs, policies, ...[show_more][last_updated.last_updated_variable_days]
Job Title: Application Support Engineer.Job Location: Irving TX & Westlake TX – Onsite – Only Locals – F2F interview.Knowledge of Banking apps – High level.Application Monitoring knowledge / Monito...[show_more][last_updated.last_updated_variable_hours]
Privacy policy can be found at.At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you.Our goal for you as an Outbacker, which is wha...[show_more][last_updated.last_updated_30]
Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.Here we believe every person has the right to live well, and everyone deserves to h...[show_more][last_updated.last_updated_variable_hours]
Support Engineer
KMS LighthouseIrving, TX, US[filters.remote]
[job_card.full_time]
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SevitaArlington, TX, United States[job_card.full_time] +1
Support Engineer
KMS LighthouseIrving, TX, US[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [filters.remote]
[job_card.job_description]
Responsibilities:
Benefits:
We are looking for a high-energy, driven Support Engineer to join our organization! KMS Lighthouse is an industry leader in knowledge management, working with Fortune 500 and Fortune 1000 enterprise-level customers. If you’re interested in the intersection of technology, innovation, and knowledge, this is the place to be!
The Support Engineer at KMS Lighthouse will be a primary technical team player in providing support for our major clients all around the US. There are multiple shifts available for this position. Times are flexible, but would include either 9-5pm CST or 1-9pm CST.
An ideal candidate will be presenting experience as a technical support engineer for software solutions across SaaS/PaaS/IaaS with a love for technology, curiosity about new products and approaches, and a get-to-know-how-it-works attitude.
Responsibilities:
Primary duties include, but are not limited to -
- Receiving tickets, screening them, completing the tickets, or distributing to specialized team members
- Working closely with the team leader, other members of the support team, as well as collaborating with DevOps and the Development teams
- Troubleshooting incidents and system events; escalating to specialized teams when necessary
- Taking an active role in the customer lifecycle and business continuity events
- Interfacing with enterprise-level clients on a day-to-day for live troubleshooting and/or other types of technical calls
Benefits:
- Medical, Vision, Dental
- 401K + 401k Match
- 11 Paid Holidays
- PTO & Sick Days
- 1 year of experience in a client-facing Technical Support role is required
- 1 year of experience supporting a SaaS/IaaS/PaaS product
- Experience supporting Linux-based systems in a commercial environment, including reading logs and writing commands
- Working knowledge of at least one cloud service provider, preferably Azure
- Experienced working with Jira - a plus
- Good working knowledge of ITSM processes and tools, including, but not limited to: service desk, logging, and monitoring
- Excellent communication skills and the ability to interact effectively with technical and non-technical personnel
- Self-motivated, proactive approach, and ability to work well with little direct supervision
- Strong problem-solving skills and a knack for troubleshooting
- Attention to detail, highly organized, with an absolute focus on the quality of the result