Support engineer h1.location_city

Description

Your Impact
This is an in-office role based in our Tallahassee, Florida Office. As a Support Services representative, you will play a key role in maintaining the integrity and accessibility of legislative content and municipal documentation. Your responsibilities include managing the web posting of legislation online and creating, updating, and organizing the index within Municipal Codes. You will oversee the indexing inventory and maintain a well-structured filing system and library of official copies. In this role, you’ll be expected to identify complex problems, analyze related information, and develop effective solutions. You will also review and edit content to align with company standards and strategic goals, ensuring optimal impact. During the layout or digital execution phases, you will proofread materials to guarantee the highest quality final production. Regular communication and status updates with the Supplement Team are essential to ensure alignment and progress.

About CivicPlus
At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.

What We’re Looking For
We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!

Preferred Qualifications:

• Associate degree or minimum two years’ office professional office experience.
• Excellent command of the English language.
• Strong attention to detail.
• Learn new subject matter quickly.
• Proficient keyboarding skills.
• Experience with Microsoft Office.

Compensation and Benefits

• Estimated Salary Grade Range: $15.38 - $20.19 hourly
• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
• Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.

Our Hiring Process

• Introductory call with Talent Acquisition
• Interview with the Hiring Manager
• Panel Interview with CivicPlus team members, including an interview project activity
• Offer

Note: The process may vary slightly depending on the role.
Additional Information

• CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
• This position will remain open until February 16, 2026 at 3pm CST. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team

Equal Opportunity Commitment
CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.