Support manager h1.location_city
[job_alerts.create_a_job]
Support manager • los angeles ca
- [promoted]
Technical Support
TradeJobsWorkforce90020 Los Angeles, CA, USRetail Support Associate
RocketLos Angeles, CA, USProduct Support Tech
TerexLA Home, US- [new]
Talent Support Manager
Defense Holdings, Inc.Los Angeles, CA, USVirtual Travel Support Manager
HopesglobalgetawaysPasadena, California, United States- [promoted]
Support Staff - Graveyard
JWCH InstituteLos Angeles, CA, United StatesRetail Support Specialist
DSI SystemsMonterey Park, CA, USTILE and Flooring Technical Sales Support Manager - Western USA Territory
wedi CorporationEast Los Angeles, CA, USA- [promoted]
Memo Support Assistant
Saks Fifth AvenueBeverly Hills, CA, United StatesOperations Support
Watermill Express LLCLos Angeles, CA, USBranch Support Manager
WELLS FARGO BANKBEVERLY HILLS, California, United States of America- [promoted]
Litigation Support Manager (LA, Irvine, San Diego)
HERS AdvisorsLos Angeles, CA, United StatesFamily Assistant & Household Manager with Meal Prep Support
Sage HausLos Angeles, California, United StatesPayable Support Specialist
Crystal StairsLos Angeles, CA, USA- [promoted]
Direct Support Professional
Easterseals Southern CaliforniaPasadena, CA, United StatesDesktop Support Engineer
alignLos Angeles, CADivision Manager - Legal Support Services
iMedX, a Rapid Care Group companyGlendale, CA, USClient Engagement and Support Manager Healthcare MultiSpecialty
HEALTH ATLAST WEST LALos Angeles, CA, USTechnical Support
TradeJobsWorkforce90020 Los Angeles, CA, US- [job_card.full_time]
We are looking for someone to join our amazing tech support team.
Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.
Strong work ethic : you won't be micromanaged but you will be expected to produce great work and have very happy customers.
Flexible : you'll deal with a wide range of tickets so you'll need to able to adjust on the fly.
Professional : provide exceptional service to all users.
Requirements :
Bachelor's degree or equivalent
Entry level to 1 year experience with customer service, customer success, account management, & social media
Tireless work ethic that is up for the hustle-and-bustle of a tech startup
A desire to learn and understand everything-become a product expert
Energetic, positive attitude is a must. We definitely love to laugh and have fun!
Excellent verbal and written communication skills
Highly organized with demonstrated attention to detail
Candidates must be authorized to work in the US
Specific responsibilities include...
Create an exceptional personal experience for CMB customers
Become a product expert
Serve as the primary contact between the customer and the company, answering all types of customer inquiries via email
Troubleshoot and resolve customer issues, bugs, and complaints with care
Contribute to product planning by providing customer feedback to management to improve customer experience
Potential to work cross-functionally with product, engineering, marketing, and QA. Show us what other skills you have and we'll put them to use!