Support specialist Jobs in Columbus, OH

Project Support Specialist

The Project Support Specialist is a key position to assist in carrying out the organization's project delivery strategy. Specifically, they are in direct support of the program and project management teams. Key areas of support include project delivery, material management, logistics, and procurement. Overall, this is a mission critical position to ensure the critical path items required to deliver a project are effectively coordinated across multiple projects and teammates.

Responsibilities

Provide coordination support for all Program and Project Management activities throughout the customer and project lifecycle.
Facilitate pertinent information flow within the team concerning resources or other project related information.
Assist with generating purchase requests.
Draft and submit Return Merchandise Authorizations (RMAs).
Assist Project Managers with adhering to Vision's Operational Guidelines throughout all project phases including Presales, Planning, Delivery, Closing, and Post-Installation.
Monitor all aspects of projects to ensure milestones, timelines, and budget targets are met.
Monitor project risks and notify Project Managers.
Assist with managing change control and change orders.
Monitor and assist with the quality assurance process during all phases of the project.
Maintain data and system integrity.
Assist with aligning all contract documents (SOWs, POs, Contracts, Proposals, etc.)
Assist project Managers and Project Accountants with proper billing.
Performing weekly reviews of KPIs and reports including Project Budget Trackers, Field Budget Trackers, Project Metrics system, Invoicing, and AR.

Qualifications

Education:

• College degree or AA preferred

Experience:

• Experience with project management methodologies and/or construction.
• Strong customer service skills.
• Ability to work in a fast-paced environment, assisting with multiple projects and with competing deadlines.
• Strong critical thinking skills.
• Strong self-motivation skills
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills.
• Proficient in Microsoft Excel, Outlook and Word office suites.

Base Salary Range- $55,000-$75,000

Please note that this job posting includes base salary information for the assigned target market range within the primary geographic region where the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the skills, experience, certifications, specific licenses, internal equity, and education of the applicant.

Certain roles may be eligible for other compensation such as bonuses, car allowance, cell phone reimbursement, and tuition reimbursement.

All offers are contingent on the successful completion of a background and drug screen.

Company Overview

Vision Technologies, a national and global systems integrator, provides IT services and solutions for commercial and federal clients. Our seasoned staff has keen insight into trends and emerging technologies that are changing the way we work, communicate, and protect our society. We offer design, installation, support and project management for Distributed Antenna Systems, Passive Optical Networking, voice/data, wireless systems, security, audiovisual, and video teleconferencing delivering powerful IP-centric, integrated solutions that get results. Vision Technologies offers its employees the following benefits and leave programs. Company Holidays Elective Days PTO Medical/Dental/Vision Insurance Life Insurance and AD&D Short/Long?term Disability 401(k) Retirement Plan Tuition Reimbursement Leadership Development Training Vision Technologies is an equal opportunity employer: disability/veteran.