Our Client, a Medical Research company, is looking for an IT Support Specialist for their Detroit, MI location.Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments...[show_more][last_updated.last_updated_30]
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[job_card.full_time]
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[promoted]
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[job_card.full_time]
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[job_card.part_time]
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[job_card.full_time]
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[job_card.full_time]
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[job_card.full_time]
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IT Support Specialist I
Leggett & PlattDetroit, MI, US
[job_card.full_time]
We, at Leggett & Platt Inc.IT Support Specialist I within our Corporate IT.Did you know we are the world’s leading designer and manufacturer of seating support and comfort systems for transportatio...[show_more][last_updated.last_updated_30]
Our Client, a Medical Research company, is looking for an IT Support Specialist for their Detroit, MI location.
Responsibilities:
Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments:
Troubleshoot and resolve all Service Center tickets routed to your Assignment Group according to the established SLA.
Perform IMAC’s all systems as applicable
Perform maintenance, patches and updates to all systems in a timely manner, according to SOPs
Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support
Provide clear, regular submissions of Management Reports and Metrics that document performance against SLA’s via standard products including HP Service Manager and Clarity
Contribute to team and Quest specific short, mid and long term goals
Assist in inventory management, including acquisition and disposal of all IT related equipment according to policies
Assist in coordination of asset disposal for Quest Diagnostics Workstation (QSW) machines and peripherals
Ensure that the Quest Diagnostics Information Technology Asset Management (ITAM) policies are enforced at the Business Unit
Requirements:
Education Preferred: AA degree or relevant work experience and certifications – CompTIA A+