Support specialist h1.location_city

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary: Participate as a team member in the delivery of behavioral health outpatient treatment services to clients and their families and facilitate the issues of recovery into their daily living situations. Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.

Qualifications/Basic Job Requirements:

• High School diploma or GED and participation in the Peer Recovery Training Program
• Demonstrated deep understanding of the emotional, psychological, and practical aspects of navigating mental health and wellness
• Ability to coordinate and present lectures for clients, parents, and community resources
• Valid Illinois driver’s license and ability to meet agency insurance requirements
• Belief in the mission and vision of Rosecrance

Essential Responsibilities:

1. Adhere to prescribed work hours set by leadership, and any additional hours deemed necessary for the responsibilities assigned.
2. Navigate and assist individuals transitioning between treatment programs and levels of care.
3. Actively participate as a partner in the design, implementation, and evaluation of treatment solutions.
4. Provide appropriate behavioral interventions and advocacy for individuals with behavioral health disorders.
5. Provide peer crisis support in partnership with other team members.
6. Deliver peer education regarding behavioral health treatment.
7. Facilitate peer-led groups.
8. Observe and support outpatient group programming
9. Facilitate focal group discussion sessions.
10. Serve as a member of the treatment team and participate in team meetings and activities.
11. Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
12. Perform all responsibilities in compliance with the mission, vision, values, and expectations of Rosecrance.
13. Deliver exceptional customer service consistently to every customer.
14. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
15. Assume other related responsibilities as assigned by leadership.

Schedule: Full time; Tuesday - Saturday 4:00pm - 12:30am

• Shift: 2nd

Pay: Based on education, experience, and credentials

• Starting Pay: HS/GED - $18.43 per hour Associates’ - $19.37 per hour Bachelor’s - $20.25 per hour

Work Location: Rosecrance Mulberry Center - Rockford, IL

605 Mulberry St, Rockford, IL 61103

• Onsite

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).

Ready to Make a Difference?
Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.