Sustainability coordinator [h1.location_city]
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Crew2 Project Coordinator
The Crew2 Project Coordinator serves as the primary liaison between customers and the installation workforce to ensure a seamless, high-quality installation experience. This role interfaces daily with installers, clients, service providers, internal Crew2 personnel, and homeowners to support effective scheduling, communication, and issue resolution.
Customer Experience
- Coordinate and manage daily installation schedules and timeframes.
- Conduct proactive outreach to customers to review installation timing, requirements, and expectations.
- Respond promptly to incoming customer calls and service requests.
- Follow up post-installation to confirm satisfaction and close out service needs.
- Serve as the primary point of contact and problem solver when issues arise during the installation process.
- Demonstrate excellence in customer communications, ensuring all correspondence is professional, timely, and thoroughly documented.
- Maintain awareness of customer satisfaction metrics (VOC, cycle time) and the role this position plays in driving results.
Installer Engagement
Production Team Partnership
Education Requirements
Job Requirements
If you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, then there is a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.