Systems analyst serp_jobs.h1.location_city

Position Overview :

A Business Systems Analyst to work with the current product backlog and development roadmap identified by the various business functions (Sales Operations and Finance) to develop and implement process automation. This role is the liaison between the Business Units and the Development Team. The Business Systems Analyst is responsible for managing the project from conception to deployment which includes documenting use cases process flows requirements test plans and user reference materials. Live and recorded training for project deployment also falls within this role. An ideal candidate will have NetSuite ERP experience that will allow them to solve business issues by building and managing within NetSuite workflows objects fields and lists. This role may also assist in Support Desk case management to stay in-tune with current internal business issues that may result in additional improvement opportunities. This is a high-profile role with the opportunity to substantially shape the future direction and success of the business

Responsibilities :

Analysis and Solution Definition :

Acts as liaison between Development Team and business groups and provides single point of contact for business into the Technology Team

Makes recommendations for product / system enhancements based on Business feedback

Lead development discussions with Business groups and Technology Team to finalize expected deliverables

Participates in root cause analysis and process observation in order to recommend best practice solutions for improved productivity and user experience

Assists user community in analyzing and defining needs; creates detailed specifications from which development projects will be written

Reviews and edits requirements specifications business processes and recommendations related to proposed solution

Responsible for analyzing impact of issues and solutions to other areas of the company

Delivery Management and Testing :

Oversees implementation of new functionality and keeps business owners updated with project progress

Completes End-to-End Testing and facilitates User Acceptance Testing to validate all requirements are met and all automation functions as designed

Ensures issues are identified tracked reported and resolved in a timely manner

Works with affected personnel to identify required changes and communicates necessary changes to development team

Project Execution :

Assists in enforcement of project deadlines and schedules

Consistently delivers high-quality services to internal customers

Understands the components of running a fiscally successful project

Creates documents updates and trains on any new development or process changes

Delivers live and / or recorded training sessions demonstrating new or updated processes

Other responsibilities :

Designs business processes and workflows

Provides input and technical expertise during design and development phases

Provides assistance with internal Support case management

Ensures training and reference documentation is up to date and available for users to access

Qualifications

Project & Process Management :

Ability to independently manage projects from planning through completion

Ability to build relationships with and influence a diverse range of coworkers

Ability to provide leadership among key contributors without benefit of direct line authority

Demonstrated experience performing business process mapping and coordination of activities necessary to implement cross functional solutions of the different teams

Ability to manage multiple priorities and tasks

Ability to solve problems efficiently and effectively

Excellent organizational skills

Ability to work in a team environment

Ability to envision appropriate information architecture and document organization for a variety of projects

Ability to gather and organize information from various sources and individuals

Required :

Bachelors degree in Business or Computer Information Systems or equivalent education and / or experience

Minimum of three to five years business analyst experience

Collaboration communication (both verbal and written) facilitation and negotiation skills

Conflict resolution problem solving skills and the ability to make sound / informed decisions

Preferred :

Telecommunications Engineering or Operations experience is a plus

Understanding of ERP CRM and OSS systems preferred; Salesforce experience is a plus

Large complex program management experience

Lean Six Sigma Green or Black Belt

Process Architecture UML or similar business process modeling

Experience with RUP and BPM tools (Rational Rose Tibco Business ARIS use case data models etc.)

Expected Salary Range : Total Compensation $115000 to $165000 (Base Annual Bonus)

Tract Capital Employment :

Tract Capital employees enjoy competitive compensation and comprehensive benefits including 100% employer-covered medical dental and vision insurance a 401K program standard paid holidays and unlimited PTO.

NOTE : This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organizations ongoing needs.

Tract Capital is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age race color religion sex national origin sexual orientation gender identity disability or veteran status. If you need assistance applying for any of our open positions please contact us at .

Required Experience :

IC

Key Skills

Administration And Accounting,Law Enforcement,AECOM,Apache,ABB,Corporate Development

Employment Type : Full-Time

Experience : years

Vacancy : 1