Systems engineer Jobs in Athens, GA

Department

website Posting Type External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information 8: – 5: p.m.; Monday – Friday; potential evening or weekend work during busy cycles. Advertised Salary $, - $, Posting Date //6 Open until filled Yes Closing Date Proposed Starting Date //6 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@). USG Core Values Statement The University System of Georgia is comprised of our institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy .....

Additionally, USG supports Freedom of Expression as stated in Board Policy . Freedom of Expression and Academic Freedom. Position Information Classification Title IT Support Professional I FLSA Exempt FTE 1. Minimum Qualifications

Bachelor’s degree in a related field or equivalent

Preferred Qualifications Position Summary This position is responsible for managing IT core infrastructure and functional processes. Responsible for maintaining additional security measures and proactively engages in project management/coordination for the McBee Institute of Higher Education’s faculty, staff, advisers, and students. Knowledge, Skills, Abilities and/or Competencies IT desktop operating system, Windows and Mac OS, Windows server administration, Linux server administration, relational and non-relational databases, application support, project management databases, asset management and research competency. Physical Demands Lift pounds, navigate stairs, bending, maneuvering around desks, equipment, etc., and sit for extended periods of time in front of a computer. Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website. Duties/Responsibilities Duties/Responsibilities Desktop and Academic Support

• Lead annual and one-time requests for Student Technology Fees.
• Serve as the first point of contact for IT support requests for faculty, staff, students, and guests.
• Provide all aspects of support for desktop computers (Windows and Mac) including security, peripherals, and software.
• Troubleshoot technical issues with computers, printers, projectors, etc. and eliciting outside support as needed.
• Consult with faculty and staff in the department to ensure that IT standards and practice meet their needs.
• Manage classroom computer maintenance and upgrades.
• Support and maintain systems and processes related to online MEd program.
• Provide audio/visual support for MIHE events.

Percentage of time Duties/Responsibilities Proactive Processes

• Communicate effectively to faculty and staff concerning IT issues, policies, procedures and provide IT updates at monthly staff meetings.
• Create documentation, participate in assigned teams or committees, attend UGAnet and other UGA IT meetings, and work with colleagues as a mentee with EITS.
• Develop training materials and presentations upon request.
• Monitor IT practices, explore alternatives and recommend solutions, and assist with planning and problem solving.
• Serve as liaison for vendor support, gather quotes, and initiate purchase requests.
• Help optimize workflow and review processes to ensure optimal efficiency and effectiveness.

Percentage of time Duties/Responsibilities Project, Asset, and Facilities Management

• Participate in complex IT projects with a department or college-wide scope.
• Provide project oversight for a variety of internal and third-party data and software products and contracts, specifically USG and UGA partner units, Kaptiv8, and the National Center for Education Statistics.
• Engage in inventory tracking and life cycle management for desktop/laptop computers and related devices.
• Initiate updates to the building’s alarm and door lock schedules; work with security team on alarm issues; monitor and report on building fire alarm panel and AED equipment; secure and assign building keys.
• Enter and monitor FMD work requests to resolve facility issues as they arise (plumbing, pest control, etc.); discuss general building upkeep and special cleaning projects with custodial supervisor and staff.

Percentage of time Duties/Responsibilities Security/Standards Management

• Serve as unit security liaison by being a campus domain network liaison (DNL); this position will work with EITS and colleagues to diagnose and resolve wired and wireless network connectivity issues.
• Serve as Security Officer for federal datasets, maintaining secure environment, passwords, and proper protocol.
• In collaboration with faculty, staff, and colleagues, develop security standards and practices or computer services.
• Use the planning process to seek alignment with college and university-level standards and practices.
• Scan server files for vulnerabilities and storage for restricted data to include SSN#s.

Percentage of time Duties/Responsibilities Website and Network Management

• Re-image lab desktop computers quarterly to maintain security and function of the lab.
• Upgrade server operating systems.
• Process and monitor server file migration to ensure all folders, permission/group policies are appropriately applied.
• Provide support for network switch migrations.
• Emergency technical support as needed.

Percentage of time

Contact Information

Recruitment Contact Contact Details For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name Jade Gotter Recruitment Contact Email @ Recruitment Contact Phone