Systems manager Jobs in USA

Systems Manager

Position Title: Systems Manager

Program: Mega 5

Customer: Civil Rights Division, U.S. Department Of Justice (DOJ)

Location: Washington, DC (on-site support)

Position Type: Time and Material (T&M) / Labor Hour (LH) Rate, based on a 6-month temp-to-perm conversion

Primary Responsibilities

The Systems Manager takes a proactive, leadership role in managing the technical aspects of the project, actively coordinating with a variety of Government representatives, other contractors, and project components, anticipating problems, and handling staff management. Specific duties include:

• Managing user help desk support, system and user documentation, and system and user training.
• Overseeing the development of configuration management, risk analysis, and disaster recovery solutions, particularly for web-hosted litigation data.
• Ensuring that system and data security are adequately implemented and enforced.
• Consulting with the government COR, directing and supervising staff, ensuring conformance to functional requirements, technical design, and work standards, and ensuring successful work completion, timeliness of deliverables, and quality control.
• Overseeing a team of data processors, senior systems analysts, DBAs, and other technical staff.
• Overseeing and managing all phases of Relativity One (from creating workspaces to ARM'ing workspaces).
• Managing and generating complex productions (load-ready and searchable PDF / native file productions).
• Training staff on performing analytics and performing tasks.
• Providing Case Managers, attorneys, and opposing counsel with technical feedback on ESI specifications.
• Creating, troubleshooting, and repairing Review (formerly Active Learning Projects) in Relativity.
• Prioritizing tasks and resolving technical issues for data processors.
• Creating statistical reports providing information on collection, filtering, processing, review, and productions.
• Staying abreast of emerging electronic discovery litigation support technology and processes.
• Maintaining current knowledge of available software applications and areas of expertise.
• Contributing to regular briefings on new technology and process improvements regarding electronic discovery.
• Participating in legal proceedings (i.e., 26(f) conferences) and providing technical feedback.
• Managing servers and available space.

Qualifications

Basic Qualifications

• Very senior-level position requirement.
• Windows-based systems require specific hands-on experience setting up and running those systems and applications.
• Browser-based systems require extensive hands-on experience setting up and maintaining browser-based applications.
• At least 6 years of first-line management experience.
• Experience in implementing user support with HelpDesk.
• Significant experience developing and deploying new applications to an established user group.
• In-depth experience in a litigation support environment.
• Excellent oral and written communication skills.
• Strong management, systems analysis, leadership, communication skills, and attention to detail.
• Thorough knowledge of the litigation discovery process and the EDRM workflow.
• In-depth demonstrated ability to generate complex PowerShell scripts and review/correct PowerShell scripts from staff.
• Undergraduate degree required, preferably in computer science or information management/technology disciplines.
• Must be a US Citizen.
• Must be able to obtain a Public Trust.

Desired Qualifications

• Trial support experience.
• Certification in an eDiscovery program.
• In-depth hands-on experience with establishing a separate, dedicated local area network.
• In-depth hands-on experience with setting up specialized databases or customized applications for analyzing litigation case data.
• Availability to work extended hours on short notice depending on Production or Court-mandated deadlines.
• In-depth hands-on experience with Case Map, Text Map, MS Access, and Relativity aIR.
• Graduate degree in computer science or information management/technology

Benefits (employee contribution):

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.