Team member serp_jobs.h1.location_city

Summary : Gives a high level of customer service by performing the following

duties.

Essential Duties and Responsibilities include the following : Other duties may be

assigned.

• Requests customer order and uses POS machine to simultaneously record

order and compute bill either at the front counter or at the drive through

location.

items on serving tray or in takeout bag.

orderly and clean eating or serving areas.

customer

Competency :

To perform the job successfully, an individual should demonstrate the following

competencies :

Responds promptly to customer needs; Responds to requests for service and

assistance.

under control; Remains open to others' ideas and tries new things.

negative situations; Listens and gets clarification; Responds well to

questions.

Supports everyone's efforts to succeed.

read and interpret written information.

work responsibilities are covered when absent; Arrives at meetings and

appointments on time.

Keeps commitments.

own actions.

improve and promote quality; Monitors own work to ensure quality.

potentially unsafe conditions; Uses equipment and materials properly.

Qualifications :

To perform this job successfully, an individual must be able to perform each

essential duty satisfactorily. The requirements listed below are representative of

the knowledge, skill, and / or ability required. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

Education / Experience :

Less than high school education; or up to one-month related experience or

training; or equivalent combination of education and experience.

Math Ability :

Ability to add, subtract, multiply, and divide in all units of measure, using whole

numbers, common fractions, and decimals.

Computer Skills :

To perform this job successfully, an individual should have knowledge of Order

processing systems.

Work Environment :

The work environment characteristics described here are representative of those

an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

Equipment

Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash

registers, warmer lights, filtering machines, oven, steam units, holding cabinets,

slicers, storage units, soda fountain hook up station, microwave ovens, insulated

oven mitts, toasters, cooking utensils, and drive thru communication systems.

Environmental Conditions :

weather conditions, but not necessarily from temperature changes.

occur both inside and outside.

periods of time.

conditions, such as moving mechanical parts, electrical current, exposure to

high heat of chemicals.

odors, dust, mist, gases or poor ventilation.

Physical Demands :

The physical demands described here are representative of those that must be met

by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

use hands to handle or feel; reach with hands and arms and be able to

communicate. The employee is frequently required to walk; stoop, kneel, crouch,

push and pull. The employee is occasionally required to sit and climb or balance.

The employee must regularly lift and / or move up to 10 pounds, frequently lift

and / or move up to 25 pounds and occasionally lift and / or move up to 50 pounds.