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Technical account manager • columbia mo

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Technical Operations Manager

Technical Operations Manager

Socket Telecom LLCColumbia, MO, US
[job_card.full_time]
Socket Fiber is dedicated to bringing fast, reliable internet to homes and businesses across Missouri.We’re passionate about connecting people with the tools they need to work, learn, and thr...[show_more][last_updated.last_updated_30]
  • [promoted]
Commercial Lines Account Manager

Commercial Lines Account Manager

Arthur J Gallagher & CoColumbia, MO, US
[job_card.full_time]
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem : a ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Radiology Account Manager - Central Region 2

Radiology Account Manager - Central Region 2

Indiana StaffingColumbia, MO, US
[job_card.full_time]
Radiology Account Manager - Central Region 2.At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer...[show_more][last_updated.last_updated_variable_days]
Account Executive

Account Executive

Modern Litho IncColumbia, MO, United States
[job_card.full_time]
Join a Legacy of Quality, Innovation, and Community.Modern Litho is a local, family-owned printing company with over 85 years of industry-leading experience. We specialize in high-quality commercial...[show_more][last_updated.last_updated_variable_days]
Direct Channel Account Manager

Direct Channel Account Manager

Tech ElectronicsColumbia, MO, United States
[job_card.full_time]
We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively.Tech Electronics is a technology services organization headquartered in St.Louis, ...[show_more][last_updated.last_updated_variable_days]
Territory Account Manager - Central MO

Territory Account Manager - Central MO

GoodhouseColumbia, MO, US
[job_card.full_time]
Goodhouse is a hub for home management services eliminating the headache of sourcing, hiring, and managing contracted work. We are a tech-first company prioritizing customer service and quality perf...[show_more][last_updated.last_updated_30]
Employee Benefits Account Manager

Employee Benefits Account Manager

GallagherColumbia, Missouri
[job_card.full_time]
AssuredPartners is a leading insurance brokerage that prides itself on delivering more than insurance expertise.Our teams provide the highest level of service, tailored solutions, and forward-think...[show_more][last_updated.last_updated_30]
  • [promoted]
Account Executive

Account Executive

Snap! MobileColumbia, MO, US
[job_card.full_time]
Snap! Mobile has been proudly supporting athletics and activities programs around the country with simple and dependable services since 2014. Snap! Raise has raised more than One Billion dollars for...[show_more][last_updated.last_updated_30]
  • [promoted]
Account Assistant

Account Assistant

Tokio Marine HCCColumbia, MO, US
[job_card.full_time]
Are you ready for an opportunity to immerse yourself in a dynamic internship and real-world experience? As an Account Assistant intern, you will have direct involvement in the surety bond renewal p...[show_more][last_updated.last_updated_30]
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Account Manager (sales)

Account Manager (sales)

Manor Roofing & Restoration ServicesColumbia, MO, United States
[job_card.full_time]
Account Manager – Residential & Commercial Exteriors.Manor Roofing & Restoration is a well-established, community-focused exterior construction company with nearly 20 years of experience.We special...[show_more][last_updated.last_updated_variable_days]
Equipment Technical Trainer - Hydraulics & Hydrostat

Equipment Technical Trainer - Hydraulics & Hydrostat

EquipmentShareColumbia, MO, United States
[job_card.full_time]
Build the Future with Us — EquipmentShare is Hiring a Equipment Technical Trainer - Hydraulics & Hydrostat.At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the p...[show_more][last_updated.last_updated_variable_days]
Account Manager of Provider Groups - Remote

Account Manager of Provider Groups - Remote

UnitedHealth GroupColumbia, MO, US
[filters.remote]
[job_card.full_time]
For those who want to invent the future of health care, here's your opportunity.We're going beyond basic care to health programs integrated across the entire continuum of care.The Account Manager h...[show_more][last_updated.last_updated_variable_days]
BioPharma Account Rep

BioPharma Account Rep

Innovativ Pharma, Inc.Columbia, MO, US
[job_card.full_time]
Are you looking for a lucrative career where you can make a big difference in the health of others.Does a patient-focused, innovation-driven company that will inspire you and support your Pharmaceu...[show_more][last_updated.last_updated_variable_days]
Employee Benefits Account Manager

Employee Benefits Account Manager

ACRISURECOLUMBIA, MO
[job_card.full_time]
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.We connect clie...[show_more][last_updated.last_updated_variable_days]
Technical Architect - Networking

Technical Architect - Networking

Heartland Business Systems, LLCColumbia, MO, US
[job_card.full_time]
The Technical Architect will develop, implement, and support network services and solutions for consulting clients while mentoring and sharing skills with others. This position will build a customer...[show_more][last_updated.last_updated_30]
Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

DJ Hinds - State Farm AgentColumbia, MO, US
[job_card.full_time]
As Account Manager - State Farm Agent Team Member for DJ Hinds - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful custom...[show_more][last_updated.last_updated_30]
Account Executive

Account Executive

Modern LithoColumbia, MO, US
[job_card.full_time]
Join a Legacy of Quality, Innovation, and Community.Modern Litho is a local, family-owned printing company with over 85 years of industry-leading experience. We specialize in high-quality commercial...[show_more][last_updated.last_updated_30]
Senior Account Manager (Fully Remote Opportunity)

Senior Account Manager (Fully Remote Opportunity)

Insurance Office of AmericaColumbia, MO, US
[job_card.full_time]
Title : Senior Account Manager - Commercial Lines.P&C license / minimum 5+ years experience as a Commercial Lines Account Manager. CISR, CIC, CRIS and / or CPCU designations / 7-10+ years experience as...[show_more][last_updated.last_updated_30]
Strategic Marketing Account Executive

Strategic Marketing Account Executive

News-Press and Gazette CompanyColumbia, MO, United States
[job_card.full_time]
Unlock Your Next Great Career Move in Mid-Missouri.We offer the stability and support you need to build a long, lucrative career applying high-level strategy to local business challenges.We are see...[show_more][last_updated.last_updated_variable_days]
Technical Operations Manager

Technical Operations Manager

Socket Telecom LLCColumbia, MO, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description :

Socket Fiber is dedicated to bringing fast, reliable internet to homes and businesses across Missouri. We’re passionate about connecting people with the tools they need to work, learn, and thrive in today’s digital world. Our team is built on collaboration, innovation, and a commitment to exceptional service — and we’re always looking for individuals who want to make a real difference in the communities we serve.

Opportunity :

We’re growing in Southwest Missouri!

Socket Fiber is looking for a detail-oriented, customer-focused Technical Operations Manager to join our team. In this role, you’ll be the key connection between our customers, field technicians, and dispatch—making sure every installation is seamless, on time, and delivers an outstanding experience.

Location :

The individual in this role will work from our Southwest Missouri location.

Key Responsibilities :

  • Provide direction, supervision, and management over the residential and network technicians.
  • Oversee scheduling of service calls, outages, and preventive maintenance activities.
  • Ensure work is completed safely, efficiently, and in compliance with industry standards.
  • Act as an escalation point for complex service or network issues.
  • Troubleshoot and coordinate solutions for outages, equipment failures, and customer-impacting issues.
  • Enforce safety policies and OSHA requirements during field and technical operations.
  • Work closely with customer service, engineering, and construction teams to ensure seamless project execution.
  • Coordinate with vendors and contractors for large-scale builds or special projects.
  • Support senior management with planning for network expansion, upgrades, and new services.
  • Provide coaching, training, and performance feedback to build a strong, skilled team.

Desired Attributes :

  • Passion for leading and motivating others
  • Excellent verbal and written communication skills - ability to interface with all levels of the organization
  • Ability to influence appropriate decision making.
  • Strong organizational skills and ability to pivot with priorities.
  • Creative problem solving skills.
  • Ability to improve work processes and deliver solutions (outside of the box thinking).
  • Experience / Knowledge Required :

  • Experience in telecommunications operations, installation, fiber splicing, or network construction.
  • Valid driver’s license and ability to travel to job sites as needed.
  • Ability to work flexible hours, including evenings or weekends, during outages or emergencies.
  • Physical ability to lift 50 lbs, work in outdoor conditions, and climb ladders if necessary.
  • Preferences :

  • 3+ years of leadership experience
  • Extensive operations experience, specifically in installation
  • Bachelor’s Degree
  • Why Join Us

  • Medical, dental, and vision benefits
  • Free internet (where available)
  • 401(k) with company match
  • A supportive culture that values growth, innovation, and community impact
  • Ready to Make an Impact?

    If you’re excited to grow your career, apply now and join Socket’s team of dedicated professionals committed to exceptional service and innovation!

    This role is not eligible for Visa sponsorship.

    Salary and benefits commensurate with experience.

    Equal Opportunity Employer.

    Requirements :