Technical account manager [h1.location_city]

Mgr Technical Services

At GAF, we cover more than just buildings. We cover each other. Under this roof, you will have the tools and resources you need to grow and develop in your career. You will experience our incredible culture and will be empowered to support your teammates, your customers, and especially your community. Under this roof, we define the future while leading the present through our deep well of experience and our responsibility to the future to drive improvements and innovation in our products. We are GAF. And under this roof, we protect what matters most.

Job Summary

The Mgr Technical Services is responsible for all analytical and process related initiatives at the plant. This includes ensuring compliance at all levels including product specifications, product quality, raw materials, safety and environmental. Provide support and resources to all departments to ensure that plant goals are achieved in the areas of safety, quality, productivity, and cost control.

Essential Duties

• Provide technical support to operating departments in statistical applications, process capability assessment, and problem solving. Coordinate all plant technical support activities as required and participate on project teams to improve existing processes and raw material handling systems. Capture and implement manufacturing "best practices"; ensure root cause analysis using the six building blocks is integral to plant culture.
• Production, engineering and quality optimization understand the needs of customers, internal and external translating these requirements into total manufacturing support including product / process improvements, and implement changes to support these initiatives.
• Support Production, QA, Maintenance, Purchasing and Accounting needs by developing and maintaining accurate process standard databases. Manage and develop systems that audit the quality of finished goods and raw materials. Maintain a high level of technical reporting within the Technical Department including in-depth analysis of changes in plant operating conditions with identified results achieved.
• Oversee all trials for process improvement, raw materials, and new products. Includes pre-trial coordination, training, post-trial testing, and wrap-up report. Develop a thorough understanding of the raw material technology that can be used to develop year over year BOM planning, and coordinate with Operations to define fitness for use requirements for raw materials.
• Manage quality department personnel. Create development plans and manage development opportunities. Support their job function responsibilities as needed.
• Manage programs, processes, process design, and evaluations for capital projects in an effort to systematically evaluate the performance of the manufacturing process and lead to modified techniques which will improve cost and quality. In some cases manage project implementation.

Qualifications Required

General Knowledge, Skills and Abilities

Technical Knowledge, Skills and Abilities

Dimensions

Budget Responsibility : Oversees trial budget

Travel Requirements : 10-25%

Base Salary Range : $120,000-$165,000

How We Protect What Matters Most

1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.

2. Our Family-Building benefits support the many different journeys to fertility and parenthood.

3. Our robust 401K plan includes an employer match contribution with your pre-tax and / or Roth contributions.

4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence.

5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.

6. We're committed to fostering a culture that reflects our values to connect, empower, evolve, and inspire. We offer many opportunities for employees to connect with one another, including through our Employee Resource Groups who focus on education and allyship for all of our employees.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.