Technical analyst [h1.location_city]
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Technical analyst • chesapeake va
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VirtualVocationsPortsmouth, Virginia, United States- [job_card.full_time]
A company is looking for a Technical Operations Analyst to support the quality, stability, and day-to-day operations of their SaaS platform.
Key Responsibilities
Lead internal Quality Assurance (QA) and User Acceptance Testing (UAT) for new features and enhancements
Assist with production monitoring and incident response, validating production fixes and identifying trends
Run proof-of-concept test files for prospective customers and improve internal documentation and processes
Required Qualifications
Bachelor's degree or equivalent work experience
2-4 years of experience in a technical operations, application support, QA, or product operations role
Experience with SQL
Experience in Healthcare, Revenue Cycle Management, or with insurance payers
Understanding of release management or incident response processes