Technical analyst [h1.location_city]
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Technical analyst • san francisco ca
Technical Analyst
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StefaniniSan Francisco, CA- [job_card.full_time]
Responsibilities :
- This is a hands-on role. Applicants should not be managers or architects.
- Provide primary technical support to end user community for problems related to software, data issues, data communication and processing errors.
- Monitor application, production and / or implementation support, both technical and user, for new releases.
- Consult on application testing strategies, document observations and coordinate responses.
- Maintain project and application information including schedule, system scope, requirements, and other pertinent documentation.
- Make recommendations to management regarding process improvements.
- Coordinate the information flow between business owners and development staff. Coordinate tasks, functional reviews and application development sessions between the development site and technical work groups ensuring steps are executed timely.
- Document end-user interactions into the automated call logging tools for tracking and productivity purposes.
- Validate proposed technical approaches to system or application problem logs and make recommendations for mediation to management.
#LI-AG #LI-HYBRID Job Requirements Details : Requirements : Specific skill mixes we need from the tech stack :
HANDS-ON Experience for the following :
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group : The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company