Technical business analyst [h1.location_city]

Job Description

This is a term-limited position for an initial one-year period with a potential extension of up to one additional year contingent upon organizational needs and funding.

Join the City of Renton's IT division as a Senior Business Systems Analyst for the Enterprise Business Applications team. This role supports large-scale, Enterprise Business applications such as ERP, HRIS, and Laserfiche. You will have direct participation in the ERP replacement project that's currently underway. You'll serve as a liaison between the City's departments and IT, understand their pain points and software needs, gather requirements for solutions, create and manage RFPs, and lead cross-departmental projects to implement these solutions.

Your responsibilities also include supporting and maintaining applications, troubleshooting complex issues, making application configuration changes and working with Systems Analysts to resolve these issues, managing vendor relationships, and delivering training and documentation.

Working for the City of Renton comes with an excellent benefits package, including :

Deferred compensation with the City contributing 3% of the employee's salary.

VEBA Plan with the City contributing 1% of the employee's salary.

Medical, dental, vision and life insurance at affordable rates.

Paid leave for vacation, sick, eleven holidays and two "personal" holidays a year.

State of Washington Department of Retirement Systems Public Employee Retirement Systems (PERS) plan enrollment.

Telework Program

The City of Renton supports workers performing in a hybrid capacity (partial telework / in-office) where job responsibilities can be performed remotely. This position may be eligible for a telework arrangement, up to 2 days remote, based on the operational needs of the City and specific Department. Regardless of job title or telework arrangement, City of Renton employees must reside in Washington State and within a reasonable distance to their worksite to respond to workplace reporting requirements.

For a full job description please click here :

• Act as liaison for business units and vendors for assigned departments with strong customer service focus.
• Research, document, recommend and implement business process improvements; lead project teams to conduct needs analysis, gather business and functional requirements and specifications; document alternatives and make recommendations to the Department Administrator and Information Technology.
• Plan, implement and upgrade technologies throughout all phases of life of software including initiating, designing, installing, configuring, testing, training, deploying and documenting.
• Respond to client requests for service on problematic systems and / or equipment; troubleshoot problems and develop solutions to requests escalated from other Information Technology teams; maintain and support applications and systems with varying degrees of complexity.
• Anticipate problems or delays and develop alternate plans.
• Coordinate, develop and maintain project charters and project management plans, including project schedules, budgets, deliverables, roles and responsibilities, communication, change management, quality assurance and risk management plans in concert with the Departmental project team.
• Maintain, administer and service software, including troubleshooting, scheduling, testing and patching, updating and upgrading servers and client computers.
• Monitor and control the scope, schedules, costs, and quality of assigned projects.
• Evaluate project success; identify areas of improvement and document for future growth.
• Mentor entry level staff in business process, leading teams, anticipating issues.
• Works with vendors and other Information Technology staff to design and implement architectures that include network, servers, interfaces, databases, integrations, and security.
• Determine training needs; conduct presentations and training; write and maintain technical system documentation and clear user materials.
• Translate functional requirements and specifications to contribute to Request for Proposal (RFP) processes for technology procurement; evaluate vendor RFP responses in relation to the City's legal requirements and user specifications and make vendor selection. Manage the public purchasing process (e.g., RFP, Bid, etc.) and contract signing procedures. Assure compliance with the City's Risk Management and legal review requirements.
• Design, author and maintain custom reports using various report writing tools and techniques.
• Evaluate the security of applications to ensure mandated and industry standard security controls are met.
• Anticipate problems or delays and develop alternate plans.
• Remain current with relevant technological advancements as it relates to field.
• Perform related duties as assigned.
• May be assigned to support critical city priorities during disasters or other emergencies.
• Maintain regular, reliable, and punctual attendance.

EDUCATION, EXPERIENCE, AND LICENSE REQUIREMENTS :

PHYSICAL DEMANDS :

WORK ENVIRONMENT :

Approved reasonable accommodation requests will be made to enable individuals with disabilities to perform the essential functions of the job.

Selection Procedure

Please consider visiting the City of Renton's Career Center for more information about our hiring process, benefits and other useful information. The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community. For more information about the City of Renton, please visit the following website : Why Renton?

The City has adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, including candidates' names, addresses, and other similar information. This eliminates the possibility of unintentional or implicit bias during the screening of applications. For that reason, you will not have the ability to attach any documents to your application, including a cover letter or resume. Please make sure to submit a complete, detailed, and updated job application.

Accommodation : Individuals needing accommodation in the application, testing or interview process may contact ajamilova@rentonwa.gov at least 2 days prior to the need.

Communication from the City of Renton : We primarily communicate via e-mail during the application process. E-mails from rentonwa.gov and / or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. We also communicate via text and encourage you to sign up for text alerts when completing your job application.

Recruitment Process : The screening process will include a review of minimum qualifications and applicants selected for an interview will be invited via email to self-schedule a time through the Government Jobs account. At minimum, this position will be subject to a standard criminal background check and professional reference check. This position requires driving and is also subject to a driving record check from the WA State Dept of Licensing (or other state equivalent).

Driving records will be evaluated based on a points system depending on the infraction and severity. This position also requires accessing areas that contain Criminal Justice Information Systems (CJIS). For that reason, this position is also subject to a national fingerprint-based records check.